I had my grandmothers 100 year old engagement/wedding bands restored. I had an issue once they were…read moreredone however it wasn't an issue they fixed it and now I'm SUPER Excited about the way they came out. As you can see in my picture how beautiful they came out!!!! The people that work there are friendly, listen and truly want to make the customer happy. THANK YOU Trinity for making my rings beautiful!

The store has stunning jewelry to buy. The staff is knowledgeable and friendly, giving me a very…read morefair price for some gold I sold to them.

I love supporting local businesses, and finding Park Avenue Jewelers in my neighborhood was a…read moretreat. They are a family owned and operated business of at least three generations (plus dogs!) and they design and make most of their original jewelry. I used them to resize a family heirloom ring, and was a bit nervous to leave such a treasured piece with stragers - they put me at ease! The repair was done quickly (much faster than promised) and it looks great!

I brought in my wedding ring for repair. It's made up of complex gold strands, and was fixed within…read morea few days. leaving no trace of the repair, even under magnification. This was due to the laser technology used to meld pieces of gold together, rather than soldering or similar. The ring was also polished up to look like new. This alone would be enough to give 5 stars, but Todd, the owner, showed much consideration towards me because it was my wedding ring. Something that my wife, when I told her about it, described as life-affirming. It's rare enough to have skilled, competent craftsmanship these days; add in the care and kindness shown towards me, and this rating should be well above 5 stars, but that's all I can give.

Excellent service, top notch merchandise, and merchandise delivered as promised in a timely manner…read more My husband and I purchased our wedding rings here 15 years ago as well as an our daughters and several friends. The owner Eric is very conscientious and always eager to please. We have them older jewelry there for repairs as well with complete satisfaction. It's a sweet " family atmosphere" in there. Highly recommend Sheffields!

I have been to a few jewelry stores in my life but nothing compares to how personable this store…read moreis. Me and my girlfriend are looking for engagement rings. Something we have never done before, immediately was met with a welcoming smile by Eric who clearly is full of knowledge. Me and my girlfriend look forward to our second visit soon. THANKS ERIC!

Was so sad that I broke my rosary. Took it in Micheal helped me with no issues and fixed it like…read morenew. Amazing place. Thank you so much. Recommended 12/10

Very nice jeweler in the business strip behind Gaslight Theater…read more I came in to see about this faux pearl necklace of my wife's who received it from her late mother. It was discolored. Jack was professional, very friendly, and informative. He gave me a jar of their pearl cleaner. Gave. He has a wonderful personality. This jeweler has several collectables, too. Porcelain dolls, trains, etc. and also importantly, coins. They have a numismatist Tuesdays through Saturdays and do appraisals with offer to buy. I find this jeweler to be very helpful and friendly. 5* = A top favorite. Mind-blowing good. I will definitely return and I will go out of my way to go here. Worth every dime of my money. 4* = Outstanding. Tucson-top-tier. Some elements not quite as good as it gets, but it still is worthy of my regular business. 3* = Good experience. I might do repeat business if it is convenient, the only option, the only one in its category, or on a whim, but would not be among the first thing to come to mind. Would definitely recommend you trying it to get your own take on it. 2* = Not so good. Would not recommend at all. Waste of money. 1* = How are they still in business? Stay away at all costs!

What a wonderful boutique! We happened upon them after a trip to Rincon Market and oh happy day!…read moreThe owners are lovely and they have such delightful treasures here. I bought a pair of stunning sandals with huge pearls that I've already worn and got several compliments! If we lived nearby I would be a regular but I'll def follow their insta and fb pages looking for more must haves!

My husband and I ordered a turquoise wedding band enhancer for our wedding day online. It arrived a…read moreweek before our wedding and looked nothing like the photos. I planned on not having a wedding band on our big day. My husband took it to Verabelle and they literally worked magic. Not only did they get my ring done in two days, but they added beautiful turquoise and created the ring Of my dreams. Every jeweler in Tucson could not work on my ring because they needed a laser. Verabelle was incredibly welcoming and excited to work on my ring. I would never go to any other jeweler after my experience. I am incredibly grateful that there are still places that are thoughtful, artistic, creative, and kind. Thank you for making me a piece that I will forever love!

Update July i have 4 watches from my collection that need a…read morebattery. No problem, install while u wait. Special pricing for repeat clients. And here, you are a Client.

My boyfriend and I have started ring shopping and after reading reviews, we decided to give…read moreMcGuires a shot. As soon as we walked in we could feel the family vibe. The salesperson we spoke with throughout the visit was incredibly welcoming, knowledgeable and not once did I feel talked down to or mansplained to-- which has happened at other jewelry stores unfortunately. I had also brought along some rings I needed resized. I could not get over how affordable it was. Another jewelry store quoted me almost $300 for two rings. McGuire's quoted me $28 a piece. Of course I went with them and my rings are perfect. I definitely recommend this place.

I had my jewelry appraised here and the sales staff took the time to explain the rationale for each…read morepiece's valuation. No jeweler has ever done that before!

The staff is pleasant & efficient. In 2019 I brought my diamond engagement ring to check on the…read moreprongs. One visibly lost a tip but the other 5 were in good condition. They suggested I have it assessed with their goldsmith and I agreed. When the assessment came back, the goldsmith said the entire head had to be replaced. The price: $600. I took my ring to a private jeweler/gemologist for another assessment. He looked at my ring and said the damaged prong could be repaired and the others were in good condition. The price for the repaired prong; $45. Fast forward 2024. I notice a different prong tip missing, take the same ring in for assessment & am told the tip was missing & another looked "weak". It is sent to the goldsmith and am told the entire head had to be replaced - again. Price: $600. I take the ring to Ambassador and am told repair of the damaged prong & the weak prong would be $60. Total replacement of entire head $140. Work complete in 7 days. I'm not certain as to why the vast difference in cost. Ambassador has a 5 star review and friendly service. I try to bring business to family owned establishments, but I'm not returning to this one. Perhaps Thigpen should consider using a repair service with more reasonable prices. A Google search will reveal the average cost of repair of a prong is $45-$75.

What started as one of the most frustrating retail experiences we've ever had ultimately turned…read moreinto a reminder of how one outstanding employee can completely restore faith in a brand despite serious shortcomings in management. We visited the Tiffany & Co. in Scottsdale, AZ two days before Valentine's Day. We selected a bracelet we loved, but were told they didn't have the correct size in stock. The sales associate offered to order it and gave us her card. The next day, unaware of that conversation, we returned to purchase the bracelet as a surprise. The same associate sold us the bracelet they had in stock, assuring us it was the correct size... but it was not. On Valentine's Day, in front of family at dinner, I tried to put it on... and it didn't fit!! The embarrassment and disappointment were overwhelming, especially knowing the associate had been aware it wasn't the right size. The following day, we went to the Tiffany & Co. location in Tucson, AZ to resolve the issue. The manager we spoke with was disengaged, offered little empathy, and showed no ownership of the situation. She didn't even make eye contact. When she recognized the associate from Scottsdale, her only comment was, "Oh, she used to work here, she's very nice." This completely disregarded the money we had spent, the ruined celebration, and the frustration we were experiencing. Then Max stepped in. Max listened with genuine concern, acknowledged our frustration, and assured us he would personally make it right. He handled the exchange and promised to secure the correct size. Nearly two weeks later, he called to let us know it had arrived. Due to scheduling conflicts, we picked it up while Max wasn't working and unfortunately, the same manager mistakenly gave us the EXCAT SAME INCORRECT SIZE again, failing to pay attention to detail or confirm the order. At that point, we were beyond frustrated and seriously considering returning not only the bracelet, but also the matching necklace we had purchased. The thought of walking away from the brand entirely was very real. But Max didn't let that happen. He personally apologized for the continued mix-up, wrote a handwritten note explaining the mistake, and followed up two days later with flowers and a message about "turning over a new leaf," asking for the opportunity to give Tiffany's another chance. That level of accountability, empathy, and follow-through is rare. This review is not positive because of management. It's positive because of Max.... He demonstrated what true client care looks like! The ownership without excuses, thoughtful gestures without prompting, and a genuine desire to rebuild trust. He consistently steps in to address issues and provide the leadership that the manager has failed to demonstrate. It's because of Max that the store maintains its reputation and that we are giving Tiffany another chance. Because of Max, we were reminded that exceptional service still exists. Thank you, Max! You truly make a difference and are a shining example of leadership and excellence for the Tiffany brand!

The visit was ok. I was in during a busy time so I attribute staff being so busy to that. However…read moreonce the staff member was interacting with me they were very nice and sweet. Overall this would not be my store of choice for Tiffany's however I have also received decent service but for Tiffany's that was a bit below par.