Great service! Received a quote for ring repair over the phone. About 1/2 the price of mall stores!…read moreI drove it to the store and they completed the work in just a few hours. Wow! I'll definitely be back!

Very fast service! I walked in without an appointment with a slightly bent ring. I was in and out…read moreof the place with a cleaned fixed ring within 20 minutes. Will return here again for any future repairs.

Came in with an old diamond wedding ring and 2 other gold rings. They offered a fair price for all…read more3. Very happy with the service!

We met with Stewart a couple of days ago. He was simply a pleasure to work with. We felt he gave us…read morea very fair price for what we brought to him. He probably has the most experience in Tucson in the jewelry business. He has been in this industry for over 40 +years. He took his time and it was a pleasure to work with someone who knows what he is doing, he took the time we needed and was honest and trustworthy. I would not work with anyone else.

Bill Thigpen and his staff, including Mari Frye, are great folks to deal with. They are the best…read morejewelers we have known, from San Diego to Boston to Chicago to here. From them, we have purchased jewelry, had jewelry appraised, and just received good old cracker-barrel advice from them. You'll see in the photo that they are open for biz via appointment.

I had my jewelry appraised here and the sales staff took the time to explain the rationale for each…read morepiece's valuation. No jeweler has ever done that before!

This place is a fantastic local business !! Tucked away in an old two-story building. I'm glad that…read moreI found them he has excellent customer service, excellent workmanship and excellent pricing! Has also has nice things to sell at very good prices. I highly recommend

I brought in several pieces for repairs, a couple were a little tricky, but George did a great job…read moreand I am so happy to have my jewelry to wear again. Give this place a chance, you will not be disappointed.

I wish I could bring their five-start Yelp rating even higher than it is, but all I can do is add…read moreto the "five!" I have a wonderfully accurate Casio Wave Ceptor watch that needed a new link on the band. Online searches indicated that this watch's parts were "discontinued." So, as a last resort I resorted to YELP, and discovered that "Tucson Watch & Jewelry Repair" had five if your reviewer stars. Called yesterday and got an answer that they "would try" to find a link. Got a call a few hours later and said that I could pick it up TODAY! There was no link to be found, but they came up with an expander that turns out to be better than a link would have been! I had told them that if they could not find a link then I would be willing to buy a new band. They could very easily have decided to sell me a new band, but their work ethic integrity made them provide a significantly cheaper "thinking outside of the box" solution!

The service is excellent. Repairs are done in a timely manner and the customer service is amazing.read more

Found a necklace here to give to my wife. Nice bonus was that it was on sale, marked down…read moresignificantly. Nice ladies and they speak Español if you need that. Good selection of a variety of things and at affordable prices. 5* = A top favorite. Mind-blowing good. I will definitely return and I will go out of my way to go here. Worth every dime of my money. 4* = Outstanding. Tucson-top-tier. Some elements not quite as good as it gets, but it still is worthy of my regular business. 3* = Good experience. I might do repeat business if it is convenient, the only option, the only one in its category, or on a whim, but would not be among the first thing to come to mind. Would definitely recommend you trying it to get your own take on it. 2* = Not so good. Would not recommend at all. Waste of money. 1* = How are they still in business? Stay away at all costs!

This location is absolutely amazing, from the staff to the stunning jewelry. My boyfriend has had…read moregreat experience with the ladies here when choosing jewelry for me, and he always has positive things to say. yesterday, i visited the store with him to pick out gifts for his mother, and Nicole and Gio were exceptional. They were incredibly helpful, shared wonderful stories and even took the extra time to beautifully wrap our gifts, making it even more special. The staff went above and beyond to make us feel comfortable. Nicole patiently guided me through necklace options, helping me find the perfect fit, which felt like such a meaningful moment. Gio shared delightful stories and assisted my boyfriend in selecting a beautiful gift for his mother. Their dedication and enthusiasm truly made the experience memorable. I highly recommend this location to all family and friends. They offered us great prices and Valuable solutions, ensuring we found the perfect pieces. we left the store with smiles on our faces, and i even considered going back to zona donuts to get Nicole and her little one on the way some donuts!!! What a fantastic experience you can count on me to return every time we need jewelry. Thank you for providing such outstanding customer service and taking care of us so well!!! -Nicole & Gio Happy Holidays & Nicole congrats On the little Blessing

Olga, the owner provided my husband and I with outstanding Customer Service. She listened to our…read morerequest and provided beautiful options. I walked out with the perfect Ring. We will be back!

Went here after another jeweler couldn't fix my wife's ring. We'll they said they could but it just…read morefailed again. Sais quoted the fix, then identified that the ring was created wrong and had to fix the gem basket, so they did without any added fee. Now I believe the ring is properly fixed.

Let me start by saying I LOVE and appreciate that my ring came with a LIFETIME warranty, for every…read moresingle diamond in the band! This beats every single other jeweler we had considered prior to coming to Jared. My fiancé and I recently came to this Jared Galleria location to purchase my new engagement ring (after having a HORRIFIC and wildly unethical experience with nearby William Thigpen Jewelers), and I am so glad we did. We asked if they had any morganite + diamond engagement rings and a gentleman (I believe his name is JT) explained that while they did not have any on display, we could select a diamond setting for a morganite gem to be mounted into. We found several we liked and began narrowing them down. At this point Jasmine began helping us and she is AMAZING! Jasmine is extremely knowledgeable, kind, patient, informative, and confident in her work at Jared. At one point I emotionally opened up to her about what had just happened to us at nearby Thigpen Jewelers and she was just so compassionate and sweet, assuring me that the treatment we received at the other jeweler was neither normal nor ethical. Anyway--back to my gorgeous ring! I appreciate that as we told Jasmine what we did or didn't like about a particular setting, she immediately pulled out another one that was more up our alley. She was spot on with every single recommendation. The final (and perhaps most important) detail that gave us incredible peace of mind is their Lifetime Warranty that was included with our purchase. From what I understand, so long as we bring the ring in for a cleaning + check up every 6 months, every single diamond is protected for life; if one falls out, they'll replace it free of charge. The fact that Jared is confident enough to provide THIS kind of guarantee and warranty speaks for itself. I will add photographs as soon as I receive my ring next week! (We have a brief wait due to the fact that they had to order my morganite gem and have it set by their jewelers).

Received the Lab-Grown Diamond Inside-Out Hoop Earrings in yellow gold as a birthday gift a year…read moreand a half ago. Wore them 3 times. On that birthday, for my graduation, and the final time for a friends birthday. Only ever special occasions because I know multiple people who complain that earring clasps from Jared are weak. Of course, on the third wear, one of them falls off and goes missing. The other one has a weak clasp as well. Poor quality for the price. Although I have a warranty, it does not cover the lack of quality clasps and lost items which has happened to many people I know, and now myself. So sad because my family has been wearing Jared jewels for generations but I cannot support it any longer.