It is very rare to go into a jewelry store and have an expert jeweler available to consult and…read moreassist with design and repair. They have a great selection of jewelry as well as the ability to customize anything you would like. Very friendly and capable service. I am adding them to my go-to stores.

I had some pieces made by him that I initially felt really good about, but after receiving them and…read morespeaking with other jewelers, I've realized that I was really taken advantage of when it came to the price I was quoted. I ultimately went forward with it because of how important and meaningful these pieces were to me, but I've since learned that what I paid was extremely high considering how basic and straightforward the custom pieces were. It's honestly really upsetting because I left feeling good about the experience at first, but now I feel like that feeling has been completely tainted. It's taken away from some of the excitement and meaning these pieces had for me, and now I just feel kind of yucky about the whole thing. It really sucks to spend that much money on something so meaningful and end up feeling this way afterward.

Well, I took my Rolex in to be serviced and I was told it would be $1,800 dollars that was twice as…read moremuch as the past two times I sent it in to Rolex. So I sent it to my jeweler in Indiana and he sent it to Rolex and it was under 800 including a complete refurbish and repair by Rolex. I'm not sure why it was $1100 more but unfortunately, I will not be using La Quinta jewelers in the future.

Brought in my tennis bracelet to be tightened and my grandmother's ring to be resized. Quick…read moreturnaround, great communication, and both pieces fit perfectly now. So happy I can actually wear them comfortably. Will definitely be back!

I have been getting my jewelry designed, repaired and modified at a different local jeweler but had…read morea bad experience recently when they blatantly overcharged me - yet again. I turned to Yelp to find an alternative jeweler and found that Cartel had great reviews. I had seen it before in this shopping center where I get frozen yogurt, but wasn't sure if it was open because there was no jewelry displayed in the window. But Ken is most definitely there working his magic! He buzzed me in and took a look at my broken bracelet and explained the repair needed. I did not ask for the repair cost, just decided to see where it landed when I pick it up. I received a phone call this morning from Ken to let me know it was ready for pickup and after showing me the fully repaired bracelet, asked me for twenty bucks. So yes, I now have a new jeweler!

really bad experience he tried to tell me my jewelry wasn't real and then offered me less than melt…read morevalue. make sure you go to several stores before selling your jewelry. I ended up selling some of my pieces for more than double what he offered on El Paseo!

Nani is absolutely spectacular! She has the most incredible personality and sharp business mind…read more Not only does she carry amazing pieces of jewelry, she can explain in detail the inclusive components of the entire piece. I have purchased lovely pieces for myself and wonderful gifts for others that I hold dear to my heart. Also, I have utilized her service for certified appraisals. The precise certifications are perfect for personal use as well as for insurance purposes. Her repair service is great too. From battery replacement to fixing broken items. Everything is always perfect. I highly recommend Nani Jewelry for all of your jewelry needs.

Nani is Super sweet and interactive with customer. She has beautiful pieces. She helps with design…read moreand and give you suggestions

We have been using him for years to replace batteries in our watches. The last time I was in the…read moreprice had doubled. I did not say anything nor either did he. I will shop elsewhere in the future..

Simple, but effective service. Went in for some links taken out of my watch...the gentleman behind…read morethe counter was expeditious and to the point, but fair and knowledgeable. In a good shopping center with plenty around it... in between Mimi's and juice it up. Thank you.

From start to finish, our experience was absolutely exceptional!…read more My husband initially reached out about a Rolex we were interested in, and Christy was incredibly helpful from the very beginning. Since she would be off on the day we were available, she connected us with Nicole, who took amazing care of us during our visit. Nicole was knowledgeable, patient, and genuinely excited to help us. She spent time showing us several Rolex models, answered all of our questions, and made the entire experience enjoyable and stress free. Every team member we interacted with was welcoming, kind, and professional. When we finally received the call that our watch had arrived, it was from our original sales associate, Christy. She coordinated everything perfectly with my husband, and when we made the trip to pick it up, the experience exceeded every expectation. The watch was exactly what we had hoped for, and the pickup felt like a true celebration. We were greeted with the sweetest balloons, treats, champagne glasses, and such positive energy. The attention to detail was incredible. Christy even offered to take photos for us, making the occasion feel even more special and giving us memories we'll always cherish. Purchasing a Rolex is a milestone, and both Christy and Nicole made it an unforgettable one. Their professionalism, communication, and genuine care made the entire process seamless, exciting, and fun. We couldn't be happier and look forward to working with them again in the future. If you're looking for someone who is knowledgeable, attentive, and genuinely invested in her clients, ask for Christy. She turned a dream purchase into an unforgettable experience. Thank you, Christy, for going above and beyond. And thank you, Nicole, for helping make the journey so enjoyable from the beginning. The location is absolutely beautiful, and the level of customer service is truly second to none.

Incredible experience with Brandon and the team over at Leeds & Son. I have been looking for a new…read morewatch dealer and was introduced to Brandon by a mutual friend. I have been nothing but impressed with his customer service and they have made a customer for life.

El Paseo Jewelers is truly outstanding. The service is warm, knowledgeable, and never pushy, and…read morethe selection and craftsmanship are top-notch. The team takes the time to listen and make sure you're completely confident in your choice, which is rare and refreshing. If you're in Palm Desert and want a jeweler you can trust--whether for a special occasion, a repair, or just browsing--this is the place. Highly recommend! Thank you Raju your team is amazing

Thank you for your nice and flexible service. I am super…read moreHappy with the new beautiful Bracelet. We will see you soon.

Maralayan was very helpful with my purchase. It was a fast and reliable service. She explained the…read moreterms and my financing options and was open to any questions I had. I would recommend coming to Don Victors and speak with Maralayn.

I have been purchasing from Don Victor's Jewelers for several years. Last year, I acquired a pair…read moreof earrings. I have consistently made an effort to pay on time; however, life circumstances arose, and I was unable to make payments for a few months--3 to 4 months, to be precise. For the past month, I have been attempting to make a payment, but each time I called, I was informed that the collections representative was too busy to take my call--literally, that is what I was told. I called for three consecutive weeks, and finally, I managed to reach someone who answered and processed my payment, only to be informed that my account was settled. Essentially, they charged my card without informing me. This is very upsetting never again will I buy from them.