I wanted to write a review about Dominic with PMR is professional, well-dressed and well put together a complete gentlemen. He made me feel invited and part of the family. I sat down. He worked with me and gave me.a great deal more than I expected the atmosphere, very pleasant. I have also come here, and I've always been treated with respect. You know the world today. They lack customer service and professionalism, and Dominic is all the above service excellence. I would highly recommend to visit this location. Also the Palm Springs location. This guy is top notch. Dominic for your service excellence. You went beyond the I appreciate you and will be back to see you again. Highly recommend. domminic to assist you. You're gonna love him. He has a touch of class and has a lot to bring to the table. One classy gentlemen. Thank you again. Domminic. See you soon. My friend. read more

I have been seeing PMR commercials for awhile. I decided to take my old silver jewelry to the Indio location. I have never done anything like this and was a little nervous. From the moment I got there Irma(the branch manager) made me feel very comfortable, explained the process, answered all my questions in a professional manner never rushing me or making me feel uncomfortable for asking my questions. It was such a good experience that a week later I returned with more items that I've had laying around and have just put off for years just because I didn't know the process of how it works. If you have anything that you want $$ for the weight of the metal I highly recommend Irma and this Indio location. read more

I was looking for information about a few pieces of jewelry I have had for years and did not know what to expect walking through the doors. I was met by a very solicitous young man--Patrick--whose knowledge and congeniality made for a delightful experience. He took his time learning about the pieces whether they were worth little or more. I immediately trusted his expertise as he explains each part of the process as you sit there watching. He was even full of great ideas for redesigning jewelry if it was unusable or too old fashioned. The experience overall was educational and fun! I highly recommend PMR and Patrick if you are looking for fair and trustworthy appraisals. read more

I had sime jewelry laying around the house for years. Drove by their Indio location to see how much my jewelry was worth ti sell. I was kindly assisted by Patrick M. He welcomed me in with a smile; told me about the business and went step by step during the complete process from start to finish. He explained everything in detail regarding each piece. I was very happy to find out the value was more than I expected. It is in a nice location and I will definitely be returning. I walked out with a check in hand. Took less than half an hour. I would highly recommend this business and Patricks personal expertise. Thank you Patrick for making my day! read more

PMR has great customer service and makes you feel right at home with your precious metals and treasures to show what valuable items you may or may not have. Valeria R was fantastic as she has helped my wife and I many times. I believe the part that is valuable with PMR is how conversation and stories with Valeria pointed me towards some treasures I have been dragging around for years. My treasures bought me a new 75" TV just in time for Super Bowl! I highly recommend taking any precious metals you may think are of value and stop by Precious Metals Refinery as they would be happy to help. Thanks again Valeria and PMR for the wonderful customer service! read more

This was my first time going into PMR to sell some sterling jewelry. Valeria R. helped me and what a doll. She was friendly and explained everything to me especially how something can be marked as silver when in reality it's such a minor amount it isn't reading on any of their scans and tests. Overall I ended up getting more money than I was expecting even if I couldn't sell all my pieces. I highly recommend PMR to sell jewelry and coins to. This was the best experience I've had selling jewelry. read more

My Experience at PMR yesterday was exceptional! I highly recommend them! I was greeted by Carol T. and from the moment I met her she was friendly and professional and made me feel comfortable. She was so informative in helping me understand the process in determining the different metals and diamond ratings. She is truly an assets to your company. When I left there I had to hug her... I felt like I had made a friend. Thank you Carol and PMR....from a very satisfied customer, Ellen read more

I am reviewing for a friend I brought to your establishment today that does not have internet access. Maria was hesitant to accompany me in the first place. I assured her it would be a pleasant experience as I had worked with Valeria in the past on a transaction. She left very pleased and I assure You she will be a repeat customer. Great job, Valeria. You won over a hard sell, and I appreciate the timely manner in which you were able to wrap up the transaction. read more

Was looking to sell a few gold pieces I had and took my son with me as he was interested in the process. As soon as we arrived we were greeted by Irma and she was very warm and welcoming. The process was easy and quite informative. We walked out satisfied with the amount offered and gained some pretty insightful information about gold itself. Pleasant experience and I would highly recommend Irma in your buying and selling of gold/jewelry! read more

I have been at PMR in Indio for general questions and appraisals and I have been helped with great service and superior customer service. Sam has been a great and knowledgeable person who makes me feel comfortable and always respected. I recommend PMR in Indio to all friends and family. Sam always gives me a a great explanation of the value of my property and provides exceptional service. read more

I found PMR online and was happy to know it's located straight across Highway 111 (CA -111) from Shield's Date Garden. I was greeted by Victor who took me back to his nice office to discuss the process of selling to PRM, which was simple and straightforward. All figures were carefully cross checked and honest. I was very pleased with the facility and Victor. I left happy read more

Sam was incredible!!! He went through my jewelry and explained the process of trading the various pieces. The whole experience was educational, professional and pleasant. No pressure. Sam should be commended for his intelligence, professionalism, fairness and kindness!!! Also, the owners should be proud of their employees, policies, marketing and being trustworthy! read more

It was so easy to make an appointment at PMR. I met with Irma, who in addition to being a lovely person, is a consummate professional. I had a mixed bag of items to sell and the whole experience was private, technically fascinating, and very comfortable. I chose PMR in large part based on reviews here. I received great service and good value and highly recommend PMR. read more

Had appointment this past weekend to get a quote on some gold jewelry I had been wanting to sell. Sat down with Linden W. She was very professional, detailed and kind. I did not feel rushed. She gave me a price, I shopped around and then ended up going back to PMR. They definitely had the better price and made everything such a smooth transaction. read more

PMR Is a very professional I was greeted with smiles offered water or coffee I was taken to a private room for the evaluation of my jewelry Carole Tirheimer was my evaluator she took her time researched my items and offered me a fair price for my items. I walked away pleased with my experience. I would highly recommend PMR Thanks PMR MIKE G. read more

Pleasure to do business with this group. I've worked with Valeria a couple of times and am always happy to return. She is professional, courteous, and clearly sets expectations. When I was looking for something that wasn't on-hand; she promptly referred me out and I got my items same day. Reasonable prices for buy/sell. Going back now! read more

Valeria was a pleasure to work with. I recently had a death in the family and started to clear things out. I came upon several items that I no longer wore or needed. I went into PMR and was greeted by Valeria and she went right to work. I was presently surprised to fined out how much these trinkets were worth. Thank you Valeria read more

Great experience today selling gold with Valeria! She was kind, trustworthy and very knowledgeable of precious metals. We were not rushed and felt this first visit was excellent. I appreciated the private office we used to have the discussions and make the final transaction. I will return to PMR to do all of my sales. Thank you!! read more

My first visit at PMR was a year ago, and I have been returning there to sell gold ever since. Irma, who is now manager of the Indio store, is the only associate I will work with. From the start, I have felt that she has always offered me a fair value for my jewelry. PMR's Indio store is easy to visit with minimal wait time. read more