Have nothing really good to say about Dr. although the staff are very pleasant. Thinking need to…read moresend Patient to ophthalmologist and stick to eyeglasses, not try to treat serious problems. Although not real sure I have right prescription for my glasses. Maybe just me but certainly would not send someone to vision health

Doctor Wilcox listened to my concerns and address every one. He was very personable and easy to…read moretalk to. Bailey was great at helping me pick out the perfect pair of glasses. She was patient, kind and very fast at leading me through the whole process. The front desk ladies were wonderful! I would highly recommend this office for all your vision needs.

I am a veteran, I get my glasses through the VA. They would not replace my nose pads. I called…read moreOzark family vision and I popped in there. Cathy was extremely friendly and efficient. She replaced my nose pads on two pairs of glasses in a blink of an eye. She was super friendly and helpful. I really wish that I could be a full-time patient for my eyeglass needs with them.

was here on vacation and forgot my contacts. Office helped me right away. great serviceread more

Before we dive into the specifics, know this: If you're the kind of person who doesn't mind paying…read morea little extra in exchange for great, prompt service and aesthetically pleasing surroundings, you will probably enjoy your experience with Vision Clinic. If, like some of the negative reviewers on this listing, you are shopping for a bargain, you should look elsewhere. As far as optometry services are concerned, I've clearly thrown my lot in with the former group, having been a customer here for three consecutive years. And it's not hard to see why: the staff run one of the tightest ships I've ever seen, with a wait time that never exceeds 10 minutes, and the wait itself is made more pleasant than usual by the comfortable surroundings of their visually impressive offices. That said, I have never purchased frames from their opticians for precisely the reasons mentioned by other reviewers - the same quality is available elsewhere at a far lower price. That holds true for contacts as well, BUT if you need some in a pinch, there's a good chance Vision Clinic will have them in stock, whereas their competitors often have to order them, which obviously means more waiting. It's a truism of our time that convenience and pleasant experiences often come at a premium, and that axiom certainly holds true for Vision Clinic. But on balance, I think you'll find that the organization's positive traits are worth their costs in the end.

I initially scheduled my appt and my daughters appt back to back at vision clinic Springfield. I…read moreasked repeatedly about bringing my 3 year old and shared her background, what she went through as a micropreemie, and making sure they would be qualified to work with her and understood what needed to be done. I was told, yes ma'am, yep! Yes, we can do that! Absolutely. Don't get me wrong I LOVE my doctor that I see for myself as an adult but I think it's ridiculous that the staff didn't know how to work with my child. I literally had to take charge of the appt because they asked my daughter what letter is this? SHE JUST TURNED 3. Sweetie, can you tell me what this line is?? Nope, I literally took control and said can you show them where the birds are, the cake, etc. they tried taking pictures of her eyes and couldn't even do that. This appt didn't look remotely close to previous appts I have been at. I suggested multiple times, we can move forward with dilating her eyes but they weren't comfortable making her more upset. On top of that, we were referred to another doctor within the same office but didn't give the option to schedule. I had to call back and schedule. Why was I told that they could take care of the appt and walked out feeling so frustrated and upset. I still had to pay for her visit and we couldn't even get answers. Now to move forward with another Dr in the office and it's a "medical" visit and I have to pay more again when I should have gone to her in the first place. I'll come back as a patient because i love the doctor that I see but I have such a bad taste about how these tests went and how I took charge of the appt because they didn't know how to talk to my child to get the answers they need. They should have pointed us in the other direction instead of wasting our time.

I just had my yearly eye exam and fitting for a new pair of glasses. This was my second visit as I…read moresaw Dr. Kirar last year. I was looking forward to this visit thinking back on how much I enjoyed the last. This visit did not disappoint, in fact I made a double appointment and they scheduled my Mom in so we could go together and both see Dr. Kirar. (My Mom loved him and her visit as well) I refer everyone I know to Dr. Kirar at Vision Source because he is a Phenomenal Eye Doctor. He is not only patient, caring, concerned, thorough, has a great personality, supportive, reassuring, but he is really educated in his field. He is also easy on the eyes :) I always appreciate when he answers all of my questions, I get nervous when it comes to my eyes and he educated me and eliminated my unnecessary worries. I also like his staff a lot, shout out to Lilly and Kaley! Whoop Whoop! The NEW building location is beautiful and has the best selection of eye glasses I have EVER seen. I picked up a sweet pair of COACH glass frames, Score! Unfortunately, I won't see them again until next year but I will be looking forward to it. Dr. Kirar and Staff Rock!

They're great at taking your money. Not so prompt about getting your glasses in a timely manner…read more Attitudes when you call and ask about why it's taking so long to get your glasses. Mine were magically found in a box when I showed up personally to question them. As far as the glasses are concerned they're perfectly fine, but I won't be going back.

Dr. Katie was great. She explained everything along the way. I would recommend her. The office…read moreand front desk staff were also great. Scott did a great job in getting the best glasses for me.

I wear both glasses and contacts and was ready for a new pair of glasses. I went to Springfield…read moreFamily Vision's website and was pleased to see the option to schedule my eye exam online. Fortunately Saturday hours are available and I immediately booked the 10am time slot availability. They were friendly and prompt, after completing the intake forms there wasn't a long wait to be seen. I really liked the welcoming, pleasant and professional demeanor of the entire staff. I was looking for a specific style frame and they had what I wanted in several color options. For my next eye exam I would certainly continue scheduling here. They are located in a small business complex not far from Battlefield Mall.

I've always went here for contacts, which I just got new ones today. They've had the same…read moreoptometrist there for as long as I can remember. For $60 buckaroos you get a complete eye exam plus a trial pair of contacts. You come back a week later to decide if you like them or want to try another brand, included in the original price. If you like them, they'll order you your contacts and you can pick them up in a day or two. They have always been great with me and will continue to get all my vision business.

I always went here. I love the guys who run this and Heffington's. Very personal service and great…read morecare.

Everyone is very friendly and knowledgeable. The process from testing to selecting glasses was…read moresmooth and easy. I would recommend this office to anyone needing an eye exam.

Staff were very good to work with. I was able to complete most of my forms online. The office is…read moretechnology friendly as opposed to some practices I've tried in the past. Front office and ancillary staff are very friendly and helpful. Willing to explain insurance coverage, options and ordering contact/ glasses. The OD's are patient, explain what they are doing and how they interpret the results. Professional and friendly.

Dr Huntress and his technician were both professional and friendly. They spent the time to be…read morethorough and answer questions, gave me options, and explained the scans of my eyes. check in went smoothly and the waiting room is clean and comfortable.

Really outstanding. The staff seems professional and I have nothing but good to say about the…read moredoctor himself. Highly recommendef.

several things wrong. 1. i was given a test with out…read moreconsent and they charged me a $20.00 fee 2. they would not give me my glasses until i paid that fee. 3. i had another pair of glasses that they "fitted for me" and they broke the arm of the glasses! did NOT tell me just covered it up with a plastic tube type fixer. 4. they have gotten my script wrong, its a bifocal and its hard to see anything It took us a year to get these 2 appointments (my autistic son and myself) 5. the material of the glasses feel thin and not well made. I have tried to get them to fix the problems right after they occurred and they said once i leave the office with the glasses they are not responsible any further. ( after i was told to give it a few weeks to adjust to the new glasses and then come back in)

Absolutely professional and the very best in the business. I've lived all over the country and had…read moremany eye doctors for near-sightedness but Dr. Edwards and co are elite. They got me seeing good and lookin' good and that's half the battle won already, brother, yeah.

Update....had to take away a star, because it is so difficult to get anyone to return a phone call…read more Other than that, this place is great! Dr Upton is SO good, and pays attention to detail. He explains everything so that you completely understand. I can't remember her name, but the lady that helps fit your glasses is AMAZING and SO patient! All of the staff were very friendly and helpful.