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Pratt Detail Lab

3.0 (2 reviews)
Open 9:00 am - 6:00 pm

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Services - Pratt Detail Lab

Auto detailing work

Paint and exterior protection

Scratch removal

6 More Services

Car wash

Headlight restoration

Interior detailing

Protection

Handwashing

Wheel and rim detailing

Pratt Detail Lab Photos

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Recommended Reviews - Pratt Detail Lab

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4 months ago

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8 months ago

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Washtopia - Receipt for 7:50 pm

Washtopia

(4 reviews)

Destined to get a poor wash at this pitiful establishment. Moves the car way too fast through a…read more VERY short system. Didn't clean ANY of the bug debris from front of the car. Left road dust on the sides. The dryer left the car looking like it had just been through a rain storm. Would NOT recommend this car wash to anyone.

If you close at 8, maybe don't let people spend money to go through the wash and get to the vacuums…read moreafter 7:30. Or at the least, don't send your employees to rush people off halfway through. I didn't see the hours posted - maybe that's on me. I'm willing to give the benefit of the doubt that I missed them. But a little customer service training is warrented, because this is how that interaction went: Me- *wiping down all the cleaner I just sprayed* Employee- "ma'am just to let you know we've been closed for 18 minutes and we're all done with out work but we can't leave while you're here." Me- "Okay but I need to wipe down all this cleaner before I can leave." Employee- "Okay we open back up at 8 if you want to come back." COOL BUT I HAVE TO PAY AT LEAST ANOTHER $15 TO COME BACK AND FINISH. And I get it, I've worked retail and had to ask people to leave after we close, but with retail the hours are on the door. With retail, you don't have to PAY to get in the door. And with retail we definitely don't tell people "We've been close x anount of time and we're all done with our work and we need you to leave so we can go." I wouldn't have gone through the carwash if I knew I would only have 5 minutes left to clean my interior, and I feel like I got shafted out of the service I paid for because I didn't get to finish. I'm just glad I only paid for the basic service.

Wash N' Roll Car Wash - Mount Juliet, TN - Example of dirty windshield

Wash N' Roll Car Wash - Mount Juliet, TN

(14 reviews)

I concur with others about the pushy kiosk attendant trying to get a monthly subscription. We just…read morewant a car wash, not get on a never ending subscription model. I imagine the cancellation of that would probably be a nightmare as well. The car wash itself was ok, but missed a couple spots. Would not recommend.

I've had a membership for the past year, which was initiated in Nashville location. I often visit…read morethe location in mt Juliet at times. Nashville has license plate readers, Mt Juliet does not, so when I visit the Mt Juliet location, I tell the attendant and they always let me through. Today, 4/25/26 was different. The attendant was not only rude, but refused to allow me through the wash. I asked to talk to his manager and he refused. Instead , he instructed me to go through my credit card apps to prove I had a membership. I had no recollection which cc I used to set up the auto withdrawal, and stood there motionless in line as other drivers began honking their horn to get me out of line. Obviously it was quite embarrassing. Then, he asked for my AMX card which I had in my wallet at the time to check status. He returned with an arrogance saying, "nope . . . nothing here checks out. I then backed my vehicle to the shopping center next door to call corporate office and explained situation. As verified, my account continued as active. Corporate was extremely nice, however, I will never again visit the Mt Juliet location. EXTREMELY RUDE attendant. I'll certainly pass the word to others so they would never have to go through the same. I further suggest Wash n Roll upgrade license plate readers to be uniform with all locations.

Pratt Detail Lab - auto_detailing - Updated May 2026

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