I have the monthly membership, Gold. I was impressed with the new and improved wash equipment at…read morethis new, second Mt Juliet location. Adjacent to Costco, Mt Juliet...so convenient.

Buyer be ware. We have used them for a year or better starting at the one off of 109, then this one…read moreby Costco when it opened. There have been several reviews saying they double charge and then double charge re-occurring charges. We finally had it happen to us and we were unable to get them to reverse the charges even though we had documentation showing we had canceled our membership. They used our card for someone else's membership and would not refund. They are impossible to deal with and dishonest. DO NOT RECOMMEND!!!!!!!!!

Pretty good Self Serve Carwash and located on Donelson Pike…read more The parking lot has always been presentable, trashcans empty and inviting and the vacuum sucks (in a good way) Not always crowded and usually space in the parking lot to wipe down from car.

The bubble brush did not even work. A waste of $5. Won't go back again. I suggest you don't either…read more Unless you want to waste your money on equipment that dies not work.

Excellent Car Wash! My husband and I have come here multiple times. Today we came and the card…read morereader wasn't working and the owner came right out to assist. He gave us a free car wash and said it's not our fault it wasn't working right! The top car wash really gets your car shiny and clean. Definitely recommend.

Car washing for the lazy!…read more I strictly used the drive-thru car wash and skipped the wipe down and vacuum area. There are four different levels of washing, but here's some advice... just go with the Platinum level wash. It's the best wash and it only costs $15! This wash took about ten minutes and by the time I got home, the car wash dry and there were almost no water spots! There are 6 maybe 7 stalls for vacuuming and drying down your car. I don't recall seeing a self car washing area, but needless to say I will definitely be back to wash my car. Platinum is only $15!

I concur with others about the pushy kiosk attendant trying to get a monthly subscription. We just…read morewant a car wash, not get on a never ending subscription model. I imagine the cancellation of that would probably be a nightmare as well. The car wash itself was ok, but missed a couple spots. Would not recommend.

I've had a membership for the past year, which was initiated in Nashville location. I often visit…read morethe location in mt Juliet at times. Nashville has license plate readers, Mt Juliet does not, so when I visit the Mt Juliet location, I tell the attendant and they always let me through. Today, 4/25/26 was different. The attendant was not only rude, but refused to allow me through the wash. I asked to talk to his manager and he refused. Instead , he instructed me to go through my credit card apps to prove I had a membership. I had no recollection which cc I used to set up the auto withdrawal, and stood there motionless in line as other drivers began honking their horn to get me out of line. Obviously it was quite embarrassing. Then, he asked for my AMX card which I had in my wallet at the time to check status. He returned with an arrogance saying, "nope . . . nothing here checks out. I then backed my vehicle to the shopping center next door to call corporate office and explained situation. As verified, my account continued as active. Corporate was extremely nice, however, I will never again visit the Mt Juliet location. EXTREMELY RUDE attendant. I'll certainly pass the word to others so they would never have to go through the same. I further suggest Wash n Roll upgrade license plate readers to be uniform with all locations.

The wash was okay, but you pull up to a touch screen with a guy standing there trying to sell you…read moreon a monthly recurring package, and then tries to upsell you on the different washes, and when I tell him I just want to basic, now he has a couple of different basic washes. Frustrated I said give me the more expensive basic. Then after going through all that, another screen pops up for him to get a tip. I told him to give himself $2. So that was $2 for me not to return.

I totally recommend coming here for a quick car wash. Can't beat it, along with the free…read morevacuuming. It's a good deal no mater which kind of car wash you want. I have been coming for a while. As long as you have staff that's paying attention to your tires and you are getting into the car wash it's fine. I have noticed when there are 2 ppl there sometimes they can get distracted m. This has only happened a couple of times.

I have never formally written a yelp review before, but after my last experience at this car wash…read moreMonday the 8th. I will most likely never return. This tall very short haired man, I presume in his late 20s, was rude with a stiff attitude when I pulled in and got ready to pay, he was also impatient when I was attempting to use the kiosk machine. He appeared to be a new employee as I've never seen him during previous visits. I would've liked to speak to a manager, but realized it wasn't worthwhile . I think his name started with a T. I have come here as my wife has also many times over the years and normally never have issues especially with a staff member.

Would give this place 0 stars Worst car wash ever!! AVOID AT ALL COST. My vehicle was damaged in…read morethe car wash on camera and the GM refused to compensate or repair my vehicle. WORST CUSTOMER SERVICE IVE EVER HAD. Waited a month and had to call multiple times. Save your money and drive to literally ANY other car wash.

Best place to get a detail in Mt Juliet! Charles and his crew did an awesome job and wonderful…read morecustomer service!!

I came here a couple weeks ago and got great service from 3 young men. I went here yesterday at…read more430, sat in line for 15 minutes only to be told by a female crew they just took their last customer. Came back today to give them a second chance because of the first great experience. Was told again today they we're working on an appointment vehicle and would not take me again, even though they had about 4-5 workers on one vehicle and could have spare 1-2 for new business. You just lost a frequent customer because I like my truck clean d oils have given you business every week or two.

I've never had my car all that clean after going through the wash... cleaner yes, but not clean…read more Rims have been hit but not on the sides making the wheels look silly, sap or dirt on the roof still there. It's not been *bad* historically but it is not great and what I'd consider acceptable. This last wash something changed. It was louder and welp, there goes the right windshield wiper. It grabbed the rubber and peeled it and threw it while I was watching. Got through the wash with a still dirty car and lost the ability to use the wipers until I replaced them later that day. I recently had an option to do the best at no additional charge and did it... no real difference in how it removed dirt. Wheels and rims filthy, top of the car pretty much unchanged, sides looked good. This place is good for maintaining, but if you need some actual cleaning such as a flock of birds decided to gift you with an unexpected Jackson Pollock hood painting, it doesn't do so great. They'll tell you you can come around and run it through again and they do live up to that, but it still doesn't really clean that well. Got spoiled at a Buck-ee's car wash that my car came out sparkly at I guess.

I'm so disappointed I have to write this review but IF YOU HAVE A CAR 5 YEARS OR OLDER DONT GO HERE…read moreand if you do be ready to pay for any damages yourself. Recently they broke my taillight and refused to take any responsibility or help with the damage. I have had 3 different damages with their overpowered drying fans. My most recent incident the machine blew my entire driver tail light cover off and shattered it in the machine. Now a $12 car wash costs me $200 Volvo taillight :/ and I can never return any of my cars to this wash or recommend that anyone who has a vehicle older than 5 years. They will literally break off parts of your vehicle off. When they do "investigate" and send you an email with it happening directly on the camera and they say they are not liable since the vehicle is older than 5 years. It's a legal umbrella they use to hide under even tho the video clearly shows their machine blew off parts of your car. Previously our Kia (2014) almost had the drivers side mirror blown off it smacked so hard back I thought it was a goner. Once I realized the mirror was ok I didn't report anything just thought the fan was a bit aggressive. The second incident my Volvo (2010) mirror was blown out of the holder but luckily we were able to glue it back in socket so I didn't report it but I should have taken that as a big red flag after the first incident with the Kia. And now this third incident proved that they will not help you if they damage your vehicle I tried to keep it private and talk with the management directly but since they show no sense of responsibility I figured I should let everyone know how it really works if they damage your vehicle. Good luck out there y'all it's sad when businesses can't own up to their mistakes and make things right.

Nice, friendly folks and my car wash is always washed well. Add in the vacuums, towels and cleaning…read moresupplies, and you can't go wrong. Thanks for all you do, y'all.

I was fraudulently charged for a subscription that I did not authorize. Customer service extremely…read morehard to work with. Had to get my credit card company involved. Be careful and check your receipt.