My husband and I had an amazing shopping experience at this Moncler store. We came for just one…read morejacket for my husband and left with much more. We worked with Victoria and her feedback has been very valuable as she showed some items we didn't consider initially but ended up loving and purchasing. Thank you Victoria for such a fun shopping day. We look forward to returning.

Been there twice already, absolutely happy with the store, specifically wit Alessia!! That girl is…read moreabsolute darling - very helpful !!!!

Great experience here as soon as we got through the door, they greeted us very happy and helpful…read morethe SA person showed me the purse I was looking for, she was very kind to show it to me other items that I was interested in. I'm really happy I came . I tried some sun glasses and other items as well. The store is big and the prices are the same as the stores all over the world.

Fantastic customer service! Fantastic goods!…read more I was a walk-in and they were very patient with me and really helped me find what I was looking for. I never felt rushed which made for a pleasurable experience.

Kristina is an absolute gem. If you can't find her, look for the woman who looks like Rebecca…read moreFerguson! She was so patient and knew exactly how to explain the characteristics and unique qualities of each bag, how to style each one, and was extremely thorough with the bag information from start to finish. If you visit this store, she will make sure you have the absolute best experience. She even wrote us the sweetest card!

I was helped by Rita, she seemed restless and reluctant to help. I wasn't shopping for anything…read moreparticular. I usually just buy an item I fall in love with. She came off as really judgmental when I asked for certain style. I had a cooking class to go within 30 mins and didn't want to walk with my purchase and wanted to come back. When I asked for the information sku code or link she refused to give it to me or let me take a photo so I could return to purchase. I'll be coming back in a couple days and I hope to be helped by a different Sales associate. I expect better service from a Chanel boutique this really killed my experience

I love my new backpack purse and I got a matching wallet. The staff is awesome and so helpful and I…read moredid get my VAT. They showed me all the new styles that just came in. But I'm partial to backpacks and sling purses. It's at the airport and one thing I was little disappointed with is they never mentioned its final sale and they do t gabe that on the receipt. Just found out when I wanted to exchange it for a smaller bag.

ZERO SALES TAX!…read more Need I say more?!?!?!? It's like you are losing money if you don't shop here! I'm real big into picking up souvenirs for myself in airports when abroad, another shop that didn't disappoint!

Excellent customer service and a wonderful selection of clothing. Everything from jeans and t…read moreshirts to business attire. Their evening wear section was to die for!

This is a great shop -- the airline lost my sister's luggage for four days and we couldn't find any…read moreclothes that worked for her in downtown Rome. After many tears and lots of frustration, we found this shop on Google and took a cab ride over (about 20 Euro from city center...WORTH IT) and this store was heaven. So many cute options for plus size women, such an amazing staff! They even have a few options for swimsuits, bras and panties. Don't bother walking through other shops if you are a plus size woman. Save yourself the time and emotional energy, and come here to a safe and cute store. Questo è un ottimo negozio - la compagnia aerea ha perso i bagagli di mia sorella per quattro giorni e non siamo riusciti a trovare nessun vestito che funzionasse per lei nel centro di Roma. Dopo molte lacrime e tanta frustrazione, abbiamo trovato questo negozio su Google e abbiamo fatto un giro in taxi (circa 20 euro dal centro città ... VALE IT) e questo negozio era un paradiso. Così tante opzioni carine per le donne più taglie, un personale così straordinario! Hanno anche alcune opzioni per costumi da bagno, reggiseni e mutandine. Non preoccuparti di camminare attraverso altri negozi se sei una donna più taglie. Risparmia tempo ed energia emotiva, e vieni qui in un negozio sicuro e carino.

Where to begin?! First off, I would like to give a huge shout out to sales associate Halyna. She is…read morethe model sales associate who provided spectacular customer service. Halyna was patient, knowledgeable, and professional during my entire shopping experience at the Dior boutique. There was a small line that I waited in before entering the boutique and I had just come in from a terrible experience at the Gucci boutique nearby. Upon meeting Halyna, she gave me her full undivided attention, listened to me when I told her what I was looking for, offered to let me try on different items, and during our conversations, she provided me with a history and background of the items. She even showed me how the items can be worn and styled. Oddly enough, she didn't make me feel pressured to buy the items and gave me time to decide on things. This kind of service is what I expect from luxury boutiques because part of the process is the buying experience. I am so happy with my purchase, thanks to her. The next time you visit Rome and are looking for a luxury shopping experience, I highly recommend asking for Halyna! She will not disappoint. Thank you, Halyna for making my first luxury purchase in Rome a memorable one!

Great place to shop. You put your name down and wait for your turn to go in. While waiting, they…read moreasked if you want any refreshments which is definitely a good way to start. When it's your turn to enter the store, there is a sales associate available to help. Definitely go in knowing what you want. It's how the sales associate bring the products to you. My friend got the medium Bobby bag. She didn't felt pressure to buy it. I got the earring which was so cute. Overall, I'll come back to this location to shop if I'm in the area.

I've had great experiences at other LV stores in the US, as well as in Milan and the Rome airport,…read morebut wow, the employees at this store were incredibly rude. We were ignored for the initial portion of our visit and had to ask a few times before someone finally told us she would find us a CA to show us a few items. There were few of them laughing and looking in our direction at some point instead of actually offering assistance. Was it some underlying racism? Were we just dressed too casually? I haven't had this issue at other stores despite being dressed casually. This store is one of the larger ones in Rome and had the most item selection and in stock that we were interested in. The Via Condotti location that is not far away always seems to have a line outside while this one does not. The store within the Rinascente mall nearby has a smaller selection but I heard you can do your tax refund within the mall. Finally, the Rome airport store is quite nice but is usually very busy and cannot reserve items for you.

Was very disappointed in my passport stamp at this location. This was a item on my checklist for…read morethis trip to Rome, I expected the stamp to be a bit more detailed. The storm from Hawaii was gorgeous.

Amazing products and customer service. Beautiful leather jacket and purse. Lovely details. Easy to…read moreget to.

This place is awesome! Butter smooth leather, beautiful fits, and great customer service. My wife…read morebought two leather jackets, another two as gifts for her nephews, some bags, and a jacket for myself as well. All others were readily available but, seeing as how I'm a fat American, they had to take my measurements and have one made. That's right, I got myself a bespoke leather jacket that is absolutely amazing. It did take some time to get to me, but I did not fret as Alfieri's staff kept me in the know as to what was going on. Two things will I never forget about my visit to Rome: cornetti con crema ala pistacchio; and Alfieri Roma. Grazie mille per tutto!