What can I say if you need expert advice and the perfect color match, you should come see Sadrac…read more We actually brought a sample and he matched it perfectly Down to earth, and the best customer service ever received. Thank you Sadrac our home colors are going perfect because of you. Thank you Rockin Raffi gives this place two thumbs up Customer service and cleanliness of the store top notch

Bad customer service, they seem to overlook you..was waiting a long time.. at least at Sherwin…read moreWilliams they come running to you to help.. & they want me to start my bussiness there.. NOT!!!

I placed an online order for some paint that I needed for a home improvement project. The can was…read moreready quicker than I expected and the pick up process was seamless and super easy. All of the staff were very friendly and helpful. I chose this location because it was a lot closer to my house compared to the Blackstone location, and I am so glad that I did!

I don't normally share but this was a horrible experience after letting the gentleman in the red…read moreshirt, which I hope means he's the manager told me about a paint to use for my cabinets that would take two coats over black. I'm now on my fifth coat.. I went back and asked if I can swap out for something with a primer which I was told no even after I reminded them that they told me the paint I bought would work in just a few coats. The reason I said the gentleman in the red shirt is I hope it means they are a manager because The other two gentlemen in blue shirts that chose to let the gentleman in the red shirt deal with the complaint I had. Now I'll make sure to be the advocate against anyone using Sherwin-Williams. Poor business practices.

So, we were in the market for some primer suitable for adobe brick. Dunn-Edwards is near our house…read moreso we decided to check there first. They were very knowledgeable about the products they sell and had just what we needed. Friendly staff, quick in and out. Will visit them again for our painting needs.

Wow! I was so thankful I took the time to stop in and talk to Patrick. I had an issue with a…read morecontractor that promised me he was going to be using only Dunn-Edward's paints. Im not a detective but I'm confident my suspicion were confirmed and this contractor pulled a fast one on me. Patrick was respectful and professional. He matched the paint color and never threw anyone under the bus. Me for not double checking the materials as the and the contractor. I was frustrated but he eased my concerns and got me the paint I need. I'll be back for my next house painting project.

I was upset at an employee at a different Sherwin-Williams store for purposely making the shade of…read morepaint lighter than the match that I had provided. The shade did not match the wall when applied. That store would not provide a refund. Carson and the guys here tried to help me out the best that they could. They tried very hard to match the original color to a new gallon of paint. They were courteous and kind. They even provided me a refund for the previous gallon retrieved from the other store.

Helpful, quick service, quality paint. Way better than Home Depot! I'd still be waiting there to…read moreget service!

Top notch people and product. Thanks for carrying General Finishes. Wish you had a store in Visalia.read more

I called Kasparian's Paint Center for touch up paint for our home. Went by and had two gallons…read moremixed. Perfect match when I came home. All employees also wore masks and took COVID guidelines seriously. Very knowledgeable staff member that took care of my needs. I recommend KPC for all your painting needs. For any future painting projects, I will be returning to Kasparian's Paint Center.

I came here to redeem a coupon for a free color sample that they've been heavily advertising on…read moreFacebook. Now hear me out; I know it was free and beggars can't be choosers, but they are giving these samples out so that people try them out, right? From my experience, they shouldn't have bothered. If a business sucks, giving out free samples is just a waste of their money. I got to experience how much they suck, but at least I didn't have to pay for it! So first off, this place is only open until 6 on weekdays, until 4 on Saturdays, and not at all on Sundays. It took me like a month and a half to find a time to go there when they would actually be open. This is a huge disadvantage of this place because I could just go to one of the large hardware stores nearby and get paint for the same price and not have to accommodate my schedule to theirs. Once I actually got into the store, it didn't take long to realize why their hours are like that; they only cater to contractors. There was one contractor in the store and I was pretty much ignored while they chatted on and on with the contractor. When they finally did mix my paint up, they let it sit in the shaker for quite a while after it had finished; they didn't want to bother grabbing it for me. They do offer a full quart as a sample which is nice, but they would only do it in a flat sheen. I won't mark them down for this because obviously it's just supposed to be a sample, but they did have a chance to really shine here and they just didn't take it. The paint itself was just fine. It didn't go on any better or worse than the budget contractor-grade paint I've been using. All in all this place was just fine, but I just don't see a reason to come here over a big hardware store that is open later, has better customer service, offers more products, and offers the same prices.

Service is excellent. I have never received a bad eye match. Although the folks are always busy,…read morethey find the time to give you individual service instead of the box store experience. I won't be shopping anywhere else!

My husband bought a Traeger smoker last week. It was assembled and delivered today. Stuart let us…read moreknow when he was coming and was very knowledgeable. Answered all questions, gave us some tips, and gave us names to call with any other questions. Thank you Stuart!

I recently visited Ace Hardware on Champlain Drive in Fresno and was very disappointed with the…read morelevel of customer service I received. While searching for a specific item, I approached several employees for assistance. Rather than taking a moment to help or walk me to the product, I was simply pointed toward the other side of the store and left to continue searching on my own. One of the reasons customers choose a neighborhood hardware store over a large box retailer is the expectation of knowledgeable, helpful service. Unfortunately, that was not my experience during this visit. I felt ignored and unimportant as a customer. Based on this experience, this will likely be my last visit to this location. Customer service is what keeps people coming back, and if improvements are not made, I believe the store will continue to lose loyal customers.

Lowe's On-line Service: 2026 June 23 (3.41 of 5)…read more When you purchase products through the internet without first inspecting them, you're either satisfied with the product or disappointed with them. We've placed orders from Lowe's, but this time getting to the products itself on-line was quite a challenge. The page kept kicking us out. Perhaps that's a sign, yet we didn't give up. We found success after the third try. (2.75 of 5) Delivery: FedEx delivered our goods. The delivery person was awesome. He had great manners, was professional, and make the transfer seem easy. This wonderful person did not present himself with distress even after picking up three heavy boxes from his truck to our doorstep. (5 of 5) Product: The items we ordered were just okay. The cushions were vacuumed-packed and did not fluff-up like advertised. As far as comfort level, we'd say these are nice for short periods of time. Personally, we feel they may not last very long, but that's on us for not going to check on the product and order only after seeing images of it. We're just glad we didn't pay through our nose for these products. (2.5 of 5) Overall, our experience this time was a 3.41

I went to purchase pavers and Sean, the manager, was amazing. He provided exceptional customer care…read moreand did it with an awesome attitude. He and John even loaded my car for me. I later came back to make another purchase, and a gal from fulfillment was gracious enough to help me as well. I wish I knew her name because she was also very professional and helpful. Great job, Lowe's! Your team's outstanding customer service truly made for a great experience.