Incompetent manager. I needed a Fuel Filler Neck and brought the part in with me. I watched the…read moremanager do two searches and said, "Nope, we don't have it." I then asked was she sure she was looking it up correctly, to which she got offended. I said aren't you suppose to be able to find this part and she said they weren't mechanics. No, but they are a part store. Anyways, I drove across the street and bought the part from AutoZone.

Wow how can people be so rude and disrespectful to women. The young heavy person gave me the…read morehardest time ever just walked in and asked for windshield wipers and at the end he mess up big time because he gave me the wrong size. The reason I am disappointed at this young dude is because he was so disrespectful and arguing with me back and forth like he was the owner. I kindly told him Kia Forte hatch back and he said this is the right size so I turned the car on out the wipers on and the lease get side was hitting the wall which meant the wrong size. I went back in and he yelled at me across in front customers am with the customers you need to wait. Thank God there was another sales person that was very sweet and kind look at the computer and gave me the right size. I told him what was wrong with the Mexican young person that he was so rude and mean and he said I will let the manager know. So th Mexican guys told the white sales person just giver the right size and we would put it like defect. Auto zone is loosing merchandise if the Mexican guy would had look right and had given me the right size he was too cocky that he made a mistake and the store is loosing merchandise. No good bad service and he was just in the wrong position he has no customer qualifications he is scaring customers

***Update*** The business owner contacted me directly to apologize for the experienceband assure me…read morethat we'll be taken care of. He offered if there was anything in the future he could do to help etc to please let him know. The tow truck driver and scheduler were also more communicative and friendly with their follow up calls. The improved effort was not in noticed and much appreciated. ^^^Update^^^ We are donating our car through a veteran's organization and Global is the company they've selected for the tow pick up. When making arrangements with the veteran's organization they transferred my call to Global to make pick up arrangements which were set for Thursday morning. I was told I would get a call Thursday morning with the time window for the pick up. No contact information or reference name. Flash forward to Thursday morning after calling back the veteran's organization to get Global's information... What utterly unintelligible and disgracefully rude customer interaction. I refrain for the term customer service because it was anything but. My kind explanation and inquiry of a Time window was met with gruff, huffy and inconvenienced tone. When eventually transferred, I received a "What do you want, we'll call you when we're on our way" Ok, thank you do you have an idea how long it will take to... (Cut off) " We'll call you when the driver takes off, maybe in like 10 minutes" Ok, thank you I was looking to...Click. So after doing some googling I find Global is located in Elgin. Roughly an hour and a quarter from my home. No call with word of their departure. Which will put their arrival into the afternoon. So now I scramble to change prior commitments because I dare not call back to try and reschedule. Nor would I want to have to ever interact with this company again. If this weren't for charity I would have been beyond done after that first phone interaction.

Bought a rear axle, gave a bent housing, exchanged then gave us wrong gear ratio. won't correct or…read morerefund. idiots and horrible customer service!

Los trabajadores de este lugar que son de raza India son despotas yo avía hecho una compra y estaba…read moreesperando mi Lyft driver y me sacaron del local que no podía estar dentro y afuera estaba frío...su servicio de allí no sirve

Purchased a can of special matched aerosol spray paint. I used about half the can and ran out of…read morepropellant. I called to see if they would charge the can. The guy I spoke to said they could not do it. $40.00 seems like a lot for half a can of paint. I thought they would have at least tried to off some solution. My advice is use Amazon price is the same.

This AutoZone has great service! They helped me find the right item my car need and Andres…read moreS.helped me install it. It was a complicated installation and he helped me anyways! Thanks AutoZone!

This is my first time at this Autozone. The store is larger than I imagined. It's clean and…read moreorganized. They have almost everything you need for a self fix your car. My car died last night. Therefore, I needed to get new battery for my car. The staff is very friendly and knowledgeable. I was informed by the staff that they will check my car before he can give me a quote. After the staff examined my car. He advised I can purchase the battery and get the installation for no charge. The reason I gave 5 stars because the staff performed well and beyond expectations. Regardless if it's raining hard and cold, the staff still changed my battery. After the battery was replaced, my car was still not up and running. The staff got help from Sandra and a senior Co-worker for an advice. Their team found my car needed to replace a battery cable connector and helped me replace it. I was appreciated them for their team work. I will definitely come back to ask for advice if needed. My words can not express enough how much I was appreciated it. You can come to see them when you need advice.

Stopped in to get a new headlight and Rainy replaced it so quickly. She was also so sweet and…read moreseemed to know the people ahead of me by name. I'll definitely be back when I need anything for my car.

I stopped by this O'Reillys and a curly brown hair guy came out to help me install headlight. He…read morespent so much time trying to loosen my old lightbulb and he got it out. (my car is complicated). Thank you!

I have been using RestoPaint for a few years. Their product is a great quality as you would expect…read more Their service and knowledge is even better. I will continue go to them for my painting needs in the future.

This place is fully equipped with all paint needs for automotive paint supplies! The staff is…read moreextremely helpful and extremely knowledgeable; they answered all my questions with great advise. It's definitely a go-to place for whatever your paint needs are for your car!! I was very pleased with the service and prices!!