I had a disappointing experience with a cashier during my recent visit to AutoZone…read more When I approached the register, the cashier seemed uninterested in assisting customers and was engaged in a conversation with a coworker instead of focusing on the checkout process. During the transaction, he openly complained about his manager, specifically mentioning that his manager had repeatedly told him to put his phone away. He went on to say that he had no intention of following those instructions and would simply wait for the manager to walk away before taking his phone back out and continuing to use it. This conversation took place in front of customers and created an unprofessional atmosphere. Throughout the interaction, the cashier came across as rude and inattentive, showing the same dismissive attitude toward customers that he was expressing toward his manager. After I paid for my items, I asked for a bag. The cashier abruptly responded "We don't have any" and shrugged his shoulders. He made no effort to offer an alternative solution or even acknowledge the inconvenience. My merchandise was simply left on the counter, leaving me to gather the items and carry them out myself. Customer service is a major part of the retail experience, and this interaction reflected poorly on the store. Employees should remain professional, focus on assisting customers, and avoid discussing workplace disputes or disregarding management instructions in front of customers. I hope this feedback is taken seriously and used as an opportunity to improve the customer experience. This took place on Tuesday, 6/16/26, between 5:00-5:30pm at Register 4.

I really appreciate this location opening until midnight and it's an AutoZone main hub so they…read moreusually have your parts in stock. However, the thing that dislike about this AutoZone is their system is always down when I come. Their computer is always lagging or freezing when looking for parts or even ringing up your parts. It's 2026, why is this AutoZone still using dialup internet and IMB thinkpad computer from 1995?! At 10:30pm there can be a line longer than the DMV at opening hour. I highly recommend this place if you have time to waste.

Ordered some parts on the phone went to pick them up they had ordered the wrong brand told to come…read moreback the next they would reorder.. went to pick up the order again and only one of the 2 was ordered had to go back a third time No apology whatsoever from anyone Just a comment of "I don't know what happened, that's weird"

GREAT CUSTOMER SERVICE HAND DOWN!!! I mean these guys are…read moregreat, thanks to José with all his patients helping find parts in desperate need, to top it off Danny wheeled the parts right outside soon as pulled up for pick up.

Hex did a great job replacing my catalytic converter on my 2016 Ford F-350 Super Duty! He also,…read morereplaced my two downstream oxygen sensors. As a result, I passed smog right next door at Sun Smog! With a month, I replaced my upstream sensors myself. All codes cleared! Thanks Hex!!!

Great communication, very helpful, and professional. Hex was able to install my new exhaust tips on…read moremy f30 and was great to work with. Quality of the work is 10/10 and made it look factory installed.

After 20 years of servicing all of my family's cars here, I thought I'd give an update! Ming is…read morestill the most honest guy out there in the auto repair business. At least half the time I ask if a procedure is needed, he will tell me no it's not necessary and will explain why. Who does that? Once he knows you're a legit customer vs just a price shopper, he will treat you like extended family. His prices are always fair and definitely cheaper than dealerships. Just make sure you call to book an appointment in advance because they are a smaller shop that's always busy. Fyi - the two main staff Ming & Tetsuo also speak fluent Chinese & Japanese.

Been using service for years, serviced Lexus, Toyota venza. Always efficient, professional, great…read moreservice honest and fair pricing. As a woman, feel honesty is their best policy.

This is Gardenas hidden hot spot. Alex and his team are very professional and super knowledgeable…read more I thought I had a simple headlight issue and soon found out I had an ignition issue behind the dash. Diagnosed, quoted a great price and completed in 2 days. I would recommend this shop to any and all of your friends and family. I see all kinds of different vehicles here which leeds me to believe that these guys do it all. Maintenance to street builds and even total track cars. Thank you Alex and your team for such great service and professionalism Thank you, Returning customer

I can't recommend Fuzion Teknique enough. Alex is honest, reliable, and keeps you updated…read morethroughout the whole process. Even sent me pictures. His prices are great, and the quality of work speaks for itself--my Jeep is driving way smoother than before. I'll definitely be taking all my vehicles to Alex from now on! Thank you Alex !!!!

I am writing to express my dissatisfaction with the service I received from your Gardena store. My…read morename is Mher Papilla, and my phone number for order inquiries is 310-753-3625. Two weeks ago, I attended the 4WP event at the Ontario Convention Center and made a significant purchase from your sales representative. I was convinced that they were the experts and spent $10,500 on the installation. Despite being promised that someone would contact me in a few days to schedule the installation at the Gardena store, I was not contacted until two weeks later, on the original order date. When I finally called the store, I was scheduled for installation. I brought my truck to the Gardena store and left it overnight, but no one contacted me for an update, and the store was already closed. I went onsite and spoke to an employee, requesting more time to complete the installation. Around 7 pm, I received a phone call informing me that my truck was ready. However, I was unable to inspect the work due to the late hour and darkness. I even gave the technician a $100 tip for their work. Upon returning home the next morning, I discovered that both of my rear fox suspension components were damaged. I immediately reported the issue to the manager, who apologized and offered to fix it. He arranged for a replacement and even called me to inform me that the wheels (which should have been included in the original order) were ready. I am unsure why they were not included. The manager assured me that Friday would be the day for the installation, but no one called me again. This is a second instance of poor customer service. Additionally, my skid plate was not reinstalled on my truck because the screws were too short. I had informed them from the beginning of the installation that they were the experts and should take the initiative to fix the issue. I expected them to go the extra mile to ensure customer satisfaction. Why did they not sell me the long bolts necessary to fix the problem? What is a few dollars for long bolts when I have already spent $10,500? I am deeply dissatisfied with the recent experience I had with your company. The sales representative failed to fulfill my order for method ring wheels, resulting in poor installation and a lack of communication regarding the installation and follow-up orders. I wasted my time visiting your store multiple times, which could have been avoided if the issue had been resolved promptly. I also noticed that I do not have an upgraded spare tire wheel and tire that was supposed to be part of the package deal when I bought the sets during Ontario convention 4WP event. I was very upset and felt being mislead of your marketing sales and installation. I demand a partial refund for the damage to my suspension or you will remove all the parts you installed and receive a full refund. I expect a resolution to this matter promptly. Sincerely, Mher 3107533625

I worked with Tyler in the past and had a great experience. I received a very unfair quote from a…read moredifferent associate and will never come back after that experience. Needless to say I went somewhere else and saved $1500. You have to treat repeat customers better, and all customers for that matter, especially in this economic environment. I don't understand why you lose a loyal customer just to try to upsell and turn shady. Not cool, 4WP!

If you're a car enthusiast, especially in the import car scene, then Rob is your guy! In my last…read morecar project for my DC2, Rob hooked it up with an awesome deal on Koni Yellows, beefier rear sway bar, and a rear subframe brace. This time when I was on the market for a carbon fiber hood, I had to come back a visit Rob for my car part needs 10/10!

I stumbled upon Robert after a multitude of other tire shops informed me they couldn't help me…read morepurchase the rims I needed. Robert was really kind and asked me to bring my car down to ensure we would get the right ones. He showed me the available options and gave me a great deal on all four rims. As promised, he called me on Friday to remind me the rims were already delivered on Tuesday, and he even called Jalisco's Tires to let them know I would be coming to have the rims installed. Robert was seriously a dream to work with, even though I wasn't going for anything super fancy. He's an honest guy and simply the best. Thanks, Robert! See you again when I have a fancy car to spruce up!

From start to finish, Abrahan and everyone at AQ Motorsports were wonderful. Abrahan is a great…read morebusinessman--helpful, knowledgeable, thorough, professional, and genuinely easy to talk to. He correctly diagnosed what was wrong with my 2014 Subaru Outback when no one else could. He was also incredibly accommodating and honest throughout the warranty process, going back and forth with the warranty company and making sure everything was handled properly. The work on my car was excellent. Before choosing AQ Motorsports, I called and researched many different shops. Some were helpful, but others claimed to know what was wrong over the phone without even seeing the car. Abrahan and his crew actually knew what they were doing. When we arrived, I was with my 80-year-old parents, and one of the guys in the shop even brought out seats for us to sit outside. That kindness meant a lot. My dad was a mechanic for 34 years and owned a shop on Long Island, and he agreed that AQ Motorsports is a trustworthy, knowledgeable operation. I'm so grateful I found them. I highly recommend Abrahan and AQ Motorsports--especially for Subaru owners.

Yes, this place is awesome!! They have good work ethic and…read moreexcellent experience. They took care of my crosstrek Subaru a few times and they done an amazing job!! I'm been a happy costumer and definitely recommend. Side note.. they fixed all the mistakes that South Bay Subaru dealership did my Subaru transmission.

Stan is great. Honest, straightforward, and a wizard when it comes to Mercedes. My beloved 2013…read moreML350 is running like a champ. Thank you Classic Star Mercedes!

Stan, Nick & Co. definitely "know their stuff" and they are "HONEST, HELPFUL and [provide] NO BS"…read more And let's admit it, Mercedes break and can be difficult to fix. We are fortunate to have these gentlemen in the South Bay for all these years.

Still trying to keep my wife's 2007 Pilot alive (200K+ miles). My wife was complaining about an…read moreoccasional noise she hears in the front end. I, of course, told her that I don't hear anything (wishful thinking on my part). So I take it in to Torrance Motors without an appointment and ask if they could take a quick look at it to verify it is still safe to drive, as we had a long upcoming trip in a few days. They right away put it up on the lift and verified that it was safe to drive. However, the control arm, tie rods and bushings (leaking grease) were shot. Showed me the pictures and it was a mess. This level of repair was not cheap...but it was reasonable. No more complaints from my wife...at least about the car.

Had 1.25" front leveling spacers installed along with an alignment on my RAV4. Dropped it off right…read morewhen they opened at 8:30 AM and it was ready by lunchtime. The alignment was slightly off at first, but they told me to bring it back and got it dialed in perfectly the following day. They stand behind their work and even told me to come back if anything needed to be re-torqued after the suspension settled. The results came out great. The stance looks much better with the factory rake reduced, and the ride quality still feels smooth and OEM-like. No noises, vibrations, or issues afterward. The vehicle drives straight and handles great. Professional service, quality work, and solid communication throughout the process. Definitely recommend if you're looking for a clean leveling spacer install done right.