GREAT SERVICE, SUPER CLEAN AND PLENTY OF BEDS…read more The staff are extremely professional and make every effort to keep customers from waiting. They are always pleasant (even when customers are not) and greet everyone that enters. They go above and beyond. After needing a brace and crutches, the staff consistently watched for me so they could hold the door and asked if I needed anything for the room. Kristen and Patience, shout out to you :) Palm Beach Tan keeps everything in tip-top shape. The rooms are clean, the beds are clean and the staff is always busy cleaning something. Palm Beach Tan has a good mix of tanning beds and most times there is little or no wait time. The beds are well maintained and clean. I always enjoy my tanning time at Palm Beach Tan.

Wow, I had to visit a different Palm Beach Tan location in Pooler since I have a flight out of…read moreSavannah tomorrow morning, and I can see why this location has such poor reviews! The girl who greeted me was incredibly rude, curt, and visibly angry. Her attitude made me feel like I was inconveniencing her by simply being a customer. What terrible customer service! The employees at the Hilton Head Island location are fantastic by comparison. This girl should be fired immediately--she is clearly an angry person!

1 Star - Dangerous Negligence & Lack of Care My Background:…read moreI'm an internationally recognized spa industry trainer/consultant who trains spa owners worldwide. Former spa owner (15 years), published author of "Customer Service Is Not Rocket Science," and luxury travel specialist evaluating spas globally for high-end retreat guests. I literally train the industry on exceptional spa service. In all my years visiting/training spas worldwide, I have NEVER experienced this level of negligence or injury. What Happened: During my massage, I experienced a significant injury when the therapist inappropriately pulled my neck in an improper range of motion. Pain was immediate and severe. Most Alarming: Left Alone While Injured I was left on the table briefly paralyzed and unable to move. I stated this TWICE--that I could not move and was in severe pain. The owner never came to check on me. The therapist kept insisting I get ready for my next service. I struggled alone to get up, get dressed, and walk out in excruciating pain. When I reached the lobby barely able to move, the owner sat with arms crossed, showing no concern. She didn't introduce herself, didn't stand to address me, and treated the situation with complete indifference. Blame-Shifting Instead of Accountability Both therapist and owner repeatedly implied the injury was my fault--a pre-existing condition--despite: Never experienced this injury before Felt the exact moment of improper technique Intake paperwork noted no prior neck injuries This was clearly negligence, not pre-existing Complete Lack of Accountability After Injury: No accountability - Owner treated me like I was taking advantage, not as an injured paying customer Broken promises - Agreements to issue refund check were never honored No empathy - I incurred $500+ in medical expenses (doctor visits, co-pays, treatments, travel), owner showed zero concern Refund mishandling - After agreeing to issue check (my card was cancelled due to fraud alert from unknown charge from this spa), owner issued refund to cancelled card anyway without informing me Boundary violations - After requesting all communication via mail, owner disregarded this professional boundary Industry Expert Perspective: This Is Dangerous As someone who trains spa owners worldwide on safety protocols and duty of care: this establishment presents a serious safety risk. In my training programs, I teach what to do when clients are injured: Immediately check on them Offer assistance Show concern and empathy Take full responsibility Follow up to ensure wellbeing This spa did NONE of these things appropriately or timely. Instead, they left me alone, showed indifference, and blamed me for their employee's negligence. This spa would never qualify for my curated collective and represents everything I teach spa owners NOT to do. Awards Don't Equal Quality Service This spa has been voted "Best Day Spa in Pooler" multiple times, yet other reviews cite consistent customer service failures. As someone who trains spa owners on truly award-winning service: awards mean nothing without the fundamentals--safety, accountability, communication, and genuine care. Real excellence is how you treat people when something goes wrong. The One Bright Spot The only person who demonstrated professionalism and genuine customer service was front desk staff member Becky. She kept her word, followed through, and treated me with respect. She's the only reason this isn't zero stars. Bottom Line I attempted to resolve this privately with integrity. I'm a woman of faith who prayed about this situation and hoped to resolve it as fellow believers and businesswomen (I'd even patronized the owner's faith-based coffee shop). Unfortunately, I've been consistently disregarded, invalidated, and treated as an afterthought. I cannot recommend this spa. If something goes wrong--and based on other reviews, this isn't isolated--you'll be on your own. As someone who visits spas worldwide and trains the industry on excellence, there are far better options that value clients, prioritize safety, and understand basic customer service. As someone who has trained countless spa professionals worldwide and created industry standards: this is not just poor service--it's a dangerous failure of the most basic duty of care. Please be cautious if you choose to visit this establishment.

I took my wife here for a couples massage for her birthday. She has been to many spas before, so…read moreshe had a good sense of what to expect. The front office staff were very friendly and welcoming, which we appreciated. However, the actual massage experience was somewhat underwhelming for both of us. In fact, certain areas felt more aggravated afterward rather than relaxed. My wife also mentioned that at most spas, there's usually a space to sit and unwind after your session, but here we felt like we had to remain in the lobby just to drink water, which took away from the overall experience. During my massage, something was placed over my eyes that I initially thought was a towel, but later found it was I believe was the cover of the head rest. My wife did not have anything placed over her eyes, so the experience seemed inconsistent. I did leave a tip, but overall, we're unsure if we would return. Seemed a bit overpriced for what we received

This was my first experience getting a spray tan and it looks great! She had great conversation…read morewhile showing me the ropes on how to stand. The tan developed nicely (not orange) and looked great for photos 2 days later.

I've been going to Becca for some time now, & she is an absolute spray tanning queen…read more She was the first person to ever tan me & made what can be an awkward experience incredibly comfortable! My tan always looks great & I feel amazingly confident afterward. I'm not sure what formula she uses, but it smells great & I believe it's all organic! I love the contouring services she offers too. It's unique & so worth it! I've also purchased the tan extender, instant bronzer and gentle cleanser from here & have had great results using all of them to keep my tan going for even longer :) Becca is incredibly friendly & talented. I highly recommend her to anyone who asks me about spray tanning in Savannah & encourage everyone to give her a try!

Surprised my wife with a couples massage and couples facial at Spa Bleu. We had such a wonderful…read moreexperience from start to finish. Stephanie was an incredible massage therapist--professional, attentive, and truly gifted at what she does. She took the time to understand exactly what I needed and delivered a massage that was both deeply relaxing and incredibly therapeutic. I left feeling refreshed, relieved, and completely taken care of. Lisa, the facial esthetician, was just as amazing. Her knowledge, technique, and calming presence made the facial an absolute treat. She explained everything clearly, used high-quality products, and my skin looked and felt fantastic afterward--glowing and rejuvenated. Together, Stephanie and Lisa made the experience exceptional. We can't recommend them highly enough and we will absolutely be returning!

Had the post natal massage! had to be on my side because of my c section recovery. It was very nice…read moreand relaxing room and ambiance. The therapist listened to my wants and needs and delivered a very nice massage. Only complaint is that they have high prices compared to other massage facilities I have had massages at. But understandable because of their location.

I spray tanned with Erin and she seemed very professional. At first…read more.... The day after I showered as instructed and most of the tan washed off with only warm water. What was left was an orange streaky mess that looked no better than the cheap spray tan booths. I called to reschedule and she said that she would respray me at no charge. After that text message I tried to make an appointment and she ignored all my calls and text messages for almost 2 weeks. At that point I asked for a full refund and still no response from her. Save your money and go to a real spray tanning spa not some tiny room in the back of a building. This was a total waste of my time and money and the results were worse than any tan I've ever had. If I could give less than one star I would for somebody running a business by herself she should know that the customer is always right all she had to do was fix the crappy tan job that she gave me and I would've been a happy customer but instead she ignored my text messages and calls, and kept my money. SHE IS A SCAMMER. STAY AWAY!!!!!

I really really loved my experience here. I use to teach swim lessons all summer in a one piece and…read morethen at the end of the summer when it was time for vacation I'd be sheet white and fluorescent tan. Erin fixed everything. I was soooooo impressed. Erin was incredibly sweet and kind. Her prices are very fair and the tan itself lasted for over a week. She truly is and artist and made me feel really comfortable. If you are in a wedding or making pictures or competing I would highly recommend reaching out to her. You won't regret it. She works very closely with your personal skin to tone to make you look amazing. Hands down the best in town!

If you are looking for someone who knows color and can do it right, Nickie is your girl. I am VERY…read morepicky. Moved here a couple of years ago and I'm not kidding, I used to drive back to South Carolina (where I'm from) over 2 hours away, until I found someone I would trust with coloring my hair--and did this for over a year. Then you meet someone who knows how to color hair, aka Nickie. Thank the good Lord above. She will not disappoint.

From the owner: Our business specializes in not only making you look great but to feel great too. We offer services…read moreranging from Hair Coloring, Cutting, Styling, Extentions, Keratin Treatments to Waxing and Spray Tans. We pride ourselves with the best tools, products and experienced stylists.