I took my wife here for a couples massage for her birthday. She has been to many spas before, so…read moreshe had a good sense of what to expect. The front office staff were very friendly and welcoming, which we appreciated. However, the actual massage experience was somewhat underwhelming for both of us. In fact, certain areas felt more aggravated afterward rather than relaxed. My wife also mentioned that at most spas, there's usually a space to sit and unwind after your session, but here we felt like we had to remain in the lobby just to drink water, which took away from the overall experience. During my massage, something was placed over my eyes that I initially thought was a towel, but later found it was I believe was the cover of the head rest. My wife did not have anything placed over her eyes, so the experience seemed inconsistent. I did leave a tip, but overall, we're unsure if we would return. Seemed a bit overpriced for what we received

1 Star - Dangerous Negligence & Lack of Care My Background:…read moreI'm an internationally recognized spa industry trainer/consultant who trains spa owners worldwide. Former spa owner (15 years), published author of "Customer Service Is Not Rocket Science," and luxury travel specialist evaluating spas globally for high-end retreat guests. I literally train the industry on exceptional spa service. In all my years visiting/training spas worldwide, I have NEVER experienced this level of negligence or injury. What Happened: During my massage, I experienced a significant injury when the therapist inappropriately pulled my neck in an improper range of motion. Pain was immediate and severe. Most Alarming: Left Alone While Injured I was left on the table briefly paralyzed and unable to move. I stated this TWICE--that I could not move and was in severe pain. The owner never came to check on me. The therapist kept insisting I get ready for my next service. I struggled alone to get up, get dressed, and walk out in excruciating pain. When I reached the lobby barely able to move, the owner sat with arms crossed, showing no concern. She didn't introduce herself, didn't stand to address me, and treated the situation with complete indifference. Blame-Shifting Instead of Accountability Both therapist and owner repeatedly implied the injury was my fault--a pre-existing condition--despite: Never experienced this injury before Felt the exact moment of improper technique Intake paperwork noted no prior neck injuries This was clearly negligence, not pre-existing Complete Lack of Accountability After Injury: No accountability - Owner treated me like I was taking advantage, not as an injured paying customer Broken promises - Agreements to issue refund check were never honored No empathy - I incurred $500+ in medical expenses (doctor visits, co-pays, treatments, travel), owner showed zero concern Refund mishandling - After agreeing to issue check (my card was cancelled due to fraud alert from unknown charge from this spa), owner issued refund to cancelled card anyway without informing me Boundary violations - After requesting all communication via mail, owner disregarded this professional boundary Industry Expert Perspective: This Is Dangerous As someone who trains spa owners worldwide on safety protocols and duty of care: this establishment presents a serious safety risk. In my training programs, I teach what to do when clients are injured: Immediately check on them Offer assistance Show concern and empathy Take full responsibility Follow up to ensure wellbeing This spa did NONE of these things appropriately or timely. Instead, they left me alone, showed indifference, and blamed me for their employee's negligence. This spa would never qualify for my curated collective and represents everything I teach spa owners NOT to do. Awards Don't Equal Quality Service This spa has been voted "Best Day Spa in Pooler" multiple times, yet other reviews cite consistent customer service failures. As someone who trains spa owners on truly award-winning service: awards mean nothing without the fundamentals--safety, accountability, communication, and genuine care. Real excellence is how you treat people when something goes wrong. The One Bright Spot The only person who demonstrated professionalism and genuine customer service was front desk staff member Becky. She kept her word, followed through, and treated me with respect. She's the only reason this isn't zero stars. Bottom Line I attempted to resolve this privately with integrity. I'm a woman of faith who prayed about this situation and hoped to resolve it as fellow believers and businesswomen (I'd even patronized the owner's faith-based coffee shop). Unfortunately, I've been consistently disregarded, invalidated, and treated as an afterthought. I cannot recommend this spa. If something goes wrong--and based on other reviews, this isn't isolated--you'll be on your own. As someone who visits spas worldwide and trains the industry on excellence, there are far better options that value clients, prioritize safety, and understand basic customer service. As someone who has trained countless spa professionals worldwide and created industry standards: this is not just poor service--it's a dangerous failure of the most basic duty of care. Please be cautious if you choose to visit this establishment.

This was my first experience getting a spray tan and it looks great! She had great conversation…read morewhile showing me the ropes on how to stand. The tan developed nicely (not orange) and looked great for photos 2 days later.

I've been going to Becca for some time now, & she is an absolute spray tanning queen…read more She was the first person to ever tan me & made what can be an awkward experience incredibly comfortable! My tan always looks great & I feel amazingly confident afterward. I'm not sure what formula she uses, but it smells great & I believe it's all organic! I love the contouring services she offers too. It's unique & so worth it! I've also purchased the tan extender, instant bronzer and gentle cleanser from here & have had great results using all of them to keep my tan going for even longer :) Becca is incredibly friendly & talented. I highly recommend her to anyone who asks me about spray tanning in Savannah & encourage everyone to give her a try!

My husband surprised me with a massage at Spa Bleu, and I visited their Midtown location at 901…read moreEast 70th Street. Such a sweet gift and such a great experience! The space is cozy, intimate, and relaxing from the moment you walk in. It's right next to a yoga studio, and the entire place has this peaceful, tucked-away feeling that I loved. My massage therapist, Cherie, was absolutely wonderful! Her personality made me feel comfortable and welcome immediately. She asked me a few questions before we started and really listened to what I needed. I specifically asked her to focus on my neck and shoulders, and she did exactly that while still giving me an amazing full-body massage. The hot towels were HEAVENLY , and when we finished, she offered me water and never made me feel rushed. What stood out the most was how comfortable and genuinely cared for I felt. It wasn't just a massage--it was one of those experiences where you walk out thinking, I really needed that. If you're considering Spa Bleu Midtown on East 70th, book the appointment and ask for Cherie. ‍ I left relaxed, refreshed, and very happy my husband chose this as my gift. I'll definitely be back!

I just finished up my first year of teaching and booked this as an end of year treat and I couldn't…read morebe happier. Bobbie Jo was INCREDIBLE. I don't know what magic she possesses but I feel amazing. Shout out to Club One for always plugging Spa Bleu because without them I would have never known about how amazing this spa is!

I spray tanned with Erin and she seemed very professional. At first…read more.... The day after I showered as instructed and most of the tan washed off with only warm water. What was left was an orange streaky mess that looked no better than the cheap spray tan booths. I called to reschedule and she said that she would respray me at no charge. After that text message I tried to make an appointment and she ignored all my calls and text messages for almost 2 weeks. At that point I asked for a full refund and still no response from her. Save your money and go to a real spray tanning spa not some tiny room in the back of a building. This was a total waste of my time and money and the results were worse than any tan I've ever had. If I could give less than one star I would for somebody running a business by herself she should know that the customer is always right all she had to do was fix the crappy tan job that she gave me and I would've been a happy customer but instead she ignored my text messages and calls, and kept my money. SHE IS A SCAMMER. STAY AWAY!!!!!

I really really loved my experience here. I use to teach swim lessons all summer in a one piece and…read morethen at the end of the summer when it was time for vacation I'd be sheet white and fluorescent tan. Erin fixed everything. I was soooooo impressed. Erin was incredibly sweet and kind. Her prices are very fair and the tan itself lasted for over a week. She truly is and artist and made me feel really comfortable. If you are in a wedding or making pictures or competing I would highly recommend reaching out to her. You won't regret it. She works very closely with your personal skin to tone to make you look amazing. Hands down the best in town!