1. Power Equipment Company

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Gilroy, CA

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Power Equipment Company

2.2 (11 reviews)
Closed • 8:00 am - 5:00 pm

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Power Equipment Company

Power Equipment Company

(2 reviews)

$$$

I just had a very unfortunate experience with Power Equipment Company. I dropped off two pieces of…read moreequipment for service. One was an out-of-warranty weed whacker and the other was a hedge trimmer that was still under Ryobi warranty. (Power equipment Company was listed as a service center on the Ryobi 800# at the time.) The owner was not present and the employee I dealt with was not trained in store procedures. I completed no paperwork and was given only a store business card and told the owner would call back. Steve called to say that they no longer do warranty work for Ryobi as they had trouble with reimbursements. The weed whacker was not worth the cost of repair, but there would be a $50 service estimate fee just for looking at it. This estimate fee was never mentioned at the time I dropped it off and we would never have paid $50 just for diagnostics! Would anybody? It seems if you seriously want a fee for estimates, you need to bill it before you give a repair estimate that is more than the replacement cost of the item! We will not pay $50 just to pick up a broken machine. But, Steve saw an opportunity to blackmail us and refuses to return our Ryobi trimmer unless we pay the service estimate fee for the weed whacker. But, they DO NOT even service Ryobi. Why did they accept the Ryobi at all? We would simply like our property to be returned. Even if the machine cannot be repaired, the battery pack has a value of ~ $50 to us. Steve and his wife Tori seem to really believe their policy makes sense. I feel as though my property has been stolen. Update: We suddenly got a call that we could come pick up our trimmer. I do not know what prompted the change of heart (my Better Business Bureau complaint?, my poor Yelp review?, my complaint to Ryobi for listing these people as a repair center?). When we picked up the unit the employee said that he was being forced to pay the $50 fee because he had neglected to charge us up front. I don't know if this was the truth or a ploy to guilt us into paying. We did not. We informed the employee that it is ILLEGAL for the employer to collect $$ from the employee and directed him to the website of the CA Labor Commissioner's Office. Either way, this is simply despicable behavior. Avoid Power Equipment Company!

I have a piece of of equipment in for repair for over three weeks now and still they dont call me…read moreand give a update. They lack good customer service. They have ordered parts and it seems they are giving me the run around drill. If you think you will receive fast service you may want to go else where.

Clearview Exterior Solutions

Clearview Exterior Solutions

(8 reviews)

Absolutely impressed with the quality service and work Cristian and his team provided in getting…read moreour gutters cleaned. He was extremely prompt in getting back to me the same day when I requested a quote online. He was very professional, communicated well, and was able to quickly book us service the following day, which I greatly appreciated and was not expecting! He sent me before and after pictures of their work and also was very patient in answering my questions. It was also very helpful to get his honest feedback and observations on the state of our gutters (some needs repair) as well as other things we should get serviced soon before it causes worse issues (pigeon nests) and was even open and honest about pricing for such services. They even cleaned up the extra leaves that were littering the ground in our front patio area and other areas! They definitely went above and beyond and when I forgot to ask about the gutters on our detached garage, he included it in today's service and didn't charge me. I thought that was so generous and his pricing was already very reasonable! You can tell right away how driven and hardworking he is as well as how he treats his customers with such importance. We will definitely continue to reach out to Cristian and team for more services that they offer! Highly recommend!

I learned of Cristian through a friend. I then referred another friend to Cristian who spoke highly…read moreof his service. I then used Cristian to power wash my 30 plus year old tile roof that had turned from red to black mold. Cristian cleaned the roof and then the ground level from the junk from the roof. He arrived early in the morning and unfortunately slipped on the frosty tiles and broke two tiles. He immediately admitted his responsibility. Cristian did an excellent job and I have recommended him to others I know in the construction trades. Job well done.

Webb's Farm Supplies

Webb's Farm Supplies

(6 reviews)

$$

Just moved to the area and couldn't find Husqvarna parts at any of the local hardware stores. I…read morejust happened to check Yelp and found Webbs, and I'm glad I did! Lowell seems to know everything there is to know about chainsaws and other outdoor tools, and in addition to quickly helping me figure out exactly what parts I needed for my saw, he went over more than 20 minutes of hard-to-find instruction, expertise and advice, answering questions on using the saw, training on how sharpening a blade REALLY works, and other important care and maintenance. He refuses to charge for this priceless info (I tried), which in my opinion is far beyond what you could find online or in a Youtube video. In my opinion, Webb's is one of those places Yelp was built to help point out!

This is an old time business that has been around for at least 80 years and maybe more. Lowell Webb…read moreis there every day and has answers to your questions. I love taking my equipment in getting it repaired. I just feel like they do a great job. The place is always interesting. You drive up a long drive and pass by the organic gardening plots and then turn to the left and go up to the main building. The little shop has a number of things going for it. They carry Husqvarna equipment including chain saws, tree climbing apparel, lawn mowers, weed whackers, and other tools. It's fun just to poke around and take it all in. If you take the time to chat, Lowell always has good information to share. Scott works there now too and he's a journeyman machinist turned Webb's Farm repair guy. That means he can repair virtually anything! I just love the feel of this place. I know it won't be around forever, so I plan to take advantage of it for as long as I can.

Power Equipment Company - outdoorpowerequipmentservices - Updated October 2026

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