Thank you Sunny for an amazing 1st car buying experience for my son. You were so great to talk to…read more He loves his car!!

I had an excellent experience at Kareem Auto Sales in Sacramento! Angelo and Sunny were both…read moreincredibly helpful, friendly, and professional throughout the entire process. They took the time to help me, answered my questions, and made everything so much easier and less stressful. I really appreciate their patience, honesty, and outstanding customer service. It's not every day you meet people who genuinely care about helping their customers. Angelo and Sunny definitely went above and beyond, and I'm very grateful for all their help. If you're looking to buy a car in Sacramento, I highly recommend visiting Kareem Auto Sales and asking for Angelo and Sunny. You won't regret it! Thank you both for all your help and for making this such a great experience!

I came in today looking to trade my old car for a new one and Moe was able to help me get it right…read moreaway! Very attentive and helpful, they were very patient and took care of me and what I wanted! if your looking to trade or simply need a nice affordable vehicle they will get you right! I didn't have much to put down and they still took care of me! check them out, you won't regret it!

Dexter! You are the man! Great service! Great team! Easy…read moredeal! Til my next vehicle purchase brother!

We went to check out a pre-owned Acura earlier this week and the owner came out to meet us with the…read morekeys to the car before we even asked. He gave us space and time to thoroughly inspect the vehicle on our own, and even though we didn't end up buying it, he was very respectful and didn't pressure us in any way.

Staff are so welcoming here. Even with low credit they help find the best rates and get approved…read morequickly. Great quality cars for great prices.

Had the best experience! Kevin hooked us up with our dream vehicle! Definitely consider using west…read morecoast auto sales for your buying needs. We love our Denali !!! Thank you to all you guys... Holly P.

Great job Shahh the owner got my transmission repaired super quick love th staff and the lady up…read morefront

TLDR: No-nonsense dealer who was an extreme pleasure to work with!…read more We purchased a lightly used EV from Zen Auto last weekend and it was a smooth, simple transaction from start to finish. Easily one of the best car buying experiences we've ever had. Amir sent me an out-the-door pricing sheet over text (very straightforward, no extra bs fees). There was no haggling or excessive back and forth... he just gave me a great price on the vehicle I wanted and a competitive offer on my trade-in (via pictures.) We made the trip up to Sac to do the deal. As we pulled into the lot, we saw Amir and his crew detailing and charging our new car. Amir was super friendly, gave us a quick tour of the vehicle, and encouraged us to take the car out for a test drive. When we got back, he had all the paper work ready to go and all we had to do was sign. He was very patient with us, answered all of our questions, and made the process a breeze. He even bought us lunch afterwards which we really enjoyed! Before this, my last few car purchases were direct-to-consumer Tesla buys and I didn't think I'd ever go back to buying from traditional dealerships again. But dealing with Zen Auto was an amazing experience and I'd definitely go back to them when I'm in the market again.

I brought a project to them and they handled it with no questions asked. Might have been seeing…read moregreen for a couple months after, sorry for that. I would recommend them for anything you think can't be done! Thanks all!

My Jeep motor needed to be replace. Start to finish Rob treated me so kindly and professionally…read more They were quick and handled all the warranty paperwork. I could not be more pleased. We are now having them service our F150. Great job Rob and team. Thank you.

I had such a smooth and easy car-buying experience at Exclusive Motors, all thanks to George! I…read moreinitially came in just to test drive a car and instantly fell in love with it. Since I was pretty set on the vehicle, George suggested that I could place a hold on it until I was ready to move forward with the purchase, which made the whole process even easier. When I was finally ready to purchase, everything went so smoothly from start to finish. George was incredibly friendly, helpful, and patient throughout the entire process. What I appreciated most was that I never once felt pressured or rushed into making a decision. Everything felt comfortable and stress-free! I walked out completely satisfied and beyond happy with my purchase. I truly can't thank George enough for helping me get my dream car! If you're looking for a dealership that makes the car-buying experience easy and enjoyable, I highly recommend Exclusive Motors. Definitely ask for George!

There were several aspects of the visit that I appreciated:…read more* The facility was clean, and refreshments and donuts were provided * The undercarriage inspection video was helpful and informative * The cashier kindly allowed me to borrow a charging cord for my phone * My Service Advisor, Matt, was informative and did a great job explaining the available service options to help me decide which services to select for my vehicle However, I am extremely dissatisfied with the overall service experience and wait time. I scheduled my service appointment for 9:00 AM, but my Service Advisor, Matt, did not meet with me until approximately 9:45 AM. While he was very helpful during our discussion, I was quoted about an hour (possibly a little longer) for the completion of the service. By 11:30 AM, my vehicle was still not finished, and I had to ask the cashier to follow up with Matt for an updated ETA because he was assisting another customer. At approximately 12:00 PM, Matt apologized and explained that there was only one technician handling oil changes that day. He then advised me the vehicle would be ready in another 15 minutes; however, the service was not completed until around 12:30 PM. In total, I spent approximately 3.5 hours at the service center for a Service A appointment, which I find completely unacceptable, especially given the originally quoted timeframe. I understand unexpected delays can happen, but better communication and time management would have greatly improved the experience.

We purchased a used vehicle approximately one month ago. The purchase of the vehicle took place at…read morenight. The next morning, I noticed that there was a crack in the windshield. I contacted the dealership to notify them of the issue, and it took them over two weeks to respond to me. The salesman, Abdul, whom I had previously spoken to about the issue, reached out to me and asked if anyone in service had contacted me. I informed him that they had not. He informed me that this was inappropriate, and that he would reach out to me. He did not in fact reach out to me. And then contacted the service manager, Tom, and he told me to bring the vehicle in to have the windshield replaced. We took the vehicle in, and now I am being told that the sales department needs to cut the service department a check, or I will have to pay my deductible to have the windshield replaced. To add insult to injury, I sent my little sister to the dealership with a very next day to purchase a vehicle. She did not notice, but the very next day after her purchase, I inspected the vehicle, and there was a crack on her windshield as well. If you're going to purchase a used vehicle from this lot, make absolutely certain that you were going to inspect the vehicle meticulously. I now have to have the windshield replaced at my own expense. I will be reporting this dealership to the Better Business Bureau, and I will be taking them to Small Claims Court. The three pictures that I have provided are of the cracked windshield and of the text messages between Abdul and myself. See you in court, Mercedes-Benz of Sacramento.

Thanks Niello for a great experience. Kyle in sales , Tyler helping me to learn about my new car…read moreand Miles for setting everything up and coordinating my final updates on my new limited edition BMW . Loving it and so grateful ! Karen

I brought my BMW to Niello specifically because they were running a $450 battery replacement…read morespecial. Otherwise, I likely would have gone elsewhere. The communication was confusing from the beginning. The battery was the primary reason my car was there, yet after drop-off I started receiving messages about an oil change, inspection, filters and other maintenance items and had to clarify again why the vehicle was actually there. The work was completed and I was eventually told my car was "all set." I had been out of town for the week and had already told my service advisor, Zahan, that I would be back over the weekend. I returned Saturday night. On Sunday, I called because I needed the completed car for work Monday morning. I knew Service was closed. I was not asking anyone to perform service. I had a spare key and was willing to pay immediately by card or cash. John was helpful and actually checked for the key. Jared later told me that "sales, service, and parts are their own separate things." That statement pretty much sums up the problem. I then spoke with William, the sales manager on duty. To his credit, he initially went to ask questions. But when I offered to bring cash because he said he could not accept Service payment, he told me I was an "excellent salesperson." Later, when I questioned why Sales could accept payment to sell a vehicle but could not help accept payment to release my completed vehicle, he said, "I'm sure you can talk me into saying yes to just about anything." I wasn't trying to sell anybody anything. I was simply trying to get my own car back. I offered a spare key, card payment, cash, and asked whether Service management could be contacted. Instead, the conversation became focused on why the departments were separate. There may have been a legitimate policy reason the vehicle could not be released Sunday. I can accept that. What I cannot accept is a dealership operating like Sales, Service and Parts are separate companies instead of one business responsible for its customer. I did not leave my BMW with "Service." I left it with Niello BMW Sacramento. And if this is how the Sales Department treats someone who came in as a Service customer, why would I ever want to buy my next vehicle from them? A service customer today can easily be a sales customer tomorrow. This experience did the opposite of building that relationship.

On Tuesday I went to Mirage auto sales looking for a car for my daughter. Honestly we just planned…read moreon looking their first and then go to other places and maybe private owners as well. However Henry was so helpful that we ended up getting a car there. After talking with him and explaining to him what we needed and all the problems my daughter has been having over the last few months he went above and beyond to help us find the perfect car for her.Even helping with special payment arrangements. Mirage shares a lot with speedy car sales and the best car for Mika was actually on his side of the lot. So even though Henry wasn't making a sale for himself, he set it up for Mika to get a good deal from the other side of the lot with Mike because that's the car that was best for her! Because of this my boyfriend also been thinking about getting a car and in shopping for her he found a perfect little Prius! That is right for him and his kids he set up a deal with Henry to do a trade-in on his car and again Henry went out of the way to make sure this single father could afford the car that was best for him and his kids! If you're looking for a car you really should stop here and check them out. I have always been leery of going to a used car lot because you hear they will just try to get you for your money or try to sell you anything. My father was a mechanic and my grandfather also so I actually know quite a bit about cars which I did not tell them when I was shopping. So when he was telling me what kind of cars would be best for her, Toyota and Honda of course they hold their value longer and how many miles you can get out of their engines, he made sure to tell her that which I already knew. When she would see a car that she liked it didn't fall into a good category, he would immediately let her know and explain to her why. I really did appreciate that!!

I only selected a 1 star because I had to.. I financed a car through this company that was a lemon…read moreand had open safety recall and suspension issues I haven't even had the car a year and have had problems with it since a week after I I Got it from them... they rip you off and sell Un safe vehicles...do not buy a car from them ..They are garbage

A-1 Auto gets five stars across the board. The minute I walked in I was greeted by a friendly face…read more The person who helped me was kind, patient, and respectful of my time. I've been putting off buying a car for months because I wasn't looking forward to the experience (being held captive for hours). However, I was pleasantly surprise. I test drove the car, agreed to the terms, paid and drove home. No waiting, no wheeling and dealing. Just a quick straight forward exchange. It was a great experience, as far as car buying goes, and I recommend A-1 Auto wholeheartedly. I love my car, I love the deal, I love this place.

I went to this dealership to look at 2022 Trail Boss. once I got there the salesman wasn't taking…read moreme seriously. I examined the truck and it was 7 thousand dollars more than the online price. I told him I was no longer interested because the miles were too high for the price they wanted. His response was something along the lines of "well you knew how many miles it had before you came down to see it" which was true, but I wasn't expecting the window sticker to be 7 thousand dollars more than what they had on CARFAX. He doubted me again when told him I'd rather buy one brand new, because he saw me roll up in a 2008 Titan, but that's exactly what I did. So the one star review is for false advertising and the salesman being a smart-ass.