I just wanna start out by saying this was by far the craziest, but the best experience I've ever…read morehad purchasing a vehicle. I don't have the greatest credit and I just started a new job, but I was able to give them a good size down and they were able to work with me monthly payments. Drove my car home on Tuesday. Thursday night, I had a major oil leak. I called them Friday morning and they fixed it right away no hesitations no questions. Pick it back up Friday ran great. Saturday and she doesn't start. I'm not a mechanic so I have no idea why but I guess the battery but they went above and beyond they drove to my to the vehicle got it started. I drove it to the dealership and they fixed it and I had it back again the same day. If you ask me that is above and beyond what a dealership has to do when selling a used vehicle. Over the years my family has purchased several vehicles from the dealership and they've always treated us with respect and this time they went above and beyond!!! I would definitely recommend them to anybody looking to buy a vehicle.

Drivetime I showed up at an appt had to wait 20 minutes upon greeting no handshake, very cold. Test…read moredrove a car and was never told price. Then directed to waiting area and then told that I needed to put down payment of $10,000. Car i drove wasn't even worth $10,000. Again no handshake thank you or nothing. Felt so humiliated. Ill never go back there. Funny thing is I called ahead of time and told exact same information over phone that I did in person. They said oh yeah we can work with you no problem, we'll get you into your new car people come in all the time in your situation. BS !

Dexter! You are the man! Great service! Great team! Easy…read moredeal! Til my next vehicle purchase brother!

Wasn't a bad experience as Luis was friendly. Left with the…read morecar I wanted, the rest of my down payment was taken late due to them forgetting.(Got it taken care of) Unfortunately within a few days of owning the car, my check engine light came on as if a code was erased prior to sale. Car runs and drive perfectly, possible acceleration lag? I called Luis and asked if it was possible to fix this issue as I had just bought the car within 72 hours when the CE light came on, apparently it was going to be a cost that was and should have never been intended. I feel played and bamboozled to an extent and I truly wish that I had some kind of relief to get the issue taken care of. I'm not sure if I'd go back or recommend after multiple calls to address this, as well as trying to get them to take the rest of my car payment. I wish I could rate higher, but I did not intend on buying a car and then expect to pay more shortly after to repair what should have already been taken care of.

Staff are so welcoming here. Even with low credit they help find the best rates and get approved…read morequickly. Great quality cars for great prices.

Recently purchased a 2010 Lexus RX 350 from them. A very pressure free experience from a family…read moreowned dealership and got the vehicle at a very reasonable price. Still very happy with it & would recommend the kind folks at Prestige Motors!

Had the best experience! Kevin hooked us up with our dream vehicle! Definitely consider using west…read morecoast auto sales for your buying needs. We love our Denali !!! Thank you to all you guys... Holly P.

came in to see an Audi s7. The financial specialist was a very respectful and nice man. everything…read morewas well until a man with a BMW hat driving a white Honda spoke to me about the car he was very rude and thought I wasn't a serious buyer due to my age. He told me to run my credit before test driving which is ubsurd. He didn't give me respect due to my age thinking I couldn't afford the car. which keep in mind was only listed for 21,000. very rude person and lost money for his company due to his ignoranc.

I brought a project to them and they handled it with no questions asked. Might have been seeing…read moregreen for a couple months after, sorry for that. I would recommend them for anything you think can't be done! Thanks all!

I purchased my Lexus IS350 F Sport from Amir at Zen Auto, and have been thrilled with the car ever…read moresince! Zen had the exact car I was looking for, and even held it for me so I could arrange travel out of state to see and test drive in person before purchase. Their attention to detail, professionalism and top notch customer care have been consistent from pre-sales, to day of purchase, to all the follow up post sales details. They have truly exceeded my expectations in every aspect of this car buying experience! The car is in excellent mechanical condition, with very low mileage and has been impeccably cared for inside and out. And this is completely consistent with the way they presented the car's history to me and their online ad for this vehicle. If you are looking for a reputable, honest and totally professional auto dealer, who will make your car buying process streamlined and totally satisfying, go see Amir at ZEN AUTO!

I purchased many cars and typically deal with the same high-pressure fast talking sales people…read more What a refreshing experience this was Elijah impressed me with the amount of care he took helping us purchase our car. They even offer warranties on the cars they sell. We were able to get a gorgeous Subaru and got a three year 36,000 mile warranty on top. I will definitely be coming back here for my second car.

Hi Roman, I'm going…read moreto respectfully disagree with your response because we never even got to the point of sitting down to complete paperwork or process payment. The reason the deal stopped was because the vehicle developed multiple serious issues during my test drives. On the first and second test drive, the vehicle triggered: * Check engine light * Battery charging malfunction warning * Engine overheating warning * Limp mode, limiting the car to under 1,500 RPM After returning to the dealership, I personally inspected the vehicle and found the main pulley had failed/separated. What concerns me is that the vehicle was advertised across multiple sites as being "fully inspected & serviced by our state-of-the-art top-rated service department." Based on the condition the vehicle presented in during my visit, I do not feel that statement reflected my experience. If I wasn't serious about purchasing the vehicle, I would not have: * Sent a $1,000 deposit * Booked a flight from Southern California to Sacramento * Planned to drive the vehicle 7-8 hours home At no point was I unwilling to buy the vehicle due to paperwork. The transaction never progressed that far because the focus became the vehicle's mechanical condition and drivability concerns. My review was based entirely on my actual experience at the dealership. I also have photos and videos documenting the warning messages and condition of the vehicle during the test drives. I wish you and your team the best moving forward.

Icamein today to testdrive a plugin GLC and worked with Serge. Great customer service!read more

As someone who was purchasing a car from out-of-state, Jorge, Edwin and team were fantastic to work…read morewith. They did not rush me through the process, answered all of my many questions swiftly and with professionalism, and made sure I felt comfortable with everything before I officially purchased the car. Then, the car arrived a few days later just as advertised; I'm really grateful to Jorge, Edwin and team for being so incredibly patient with me, and making my purchasing experience quick and easy!

I continue to receive excellent service from this dealership, from the ordering and lease of my Z4…read morelast year from Ryan, to my first service today with Christian. On arrival at Service I was promptly greeted by name and the service was completed within an hour (a first for any dealership I've ever visited). And no "upsell", which occurred every time I used another BMW dealership in the region for my wife's car. My experience so far would indicate this is a well run business.

I was shopping for a new German car with my lovely wife this summer. I was helped by Tim and he was…read moreknowledgeable, friendly and made us comfortable. We agreed on a hybrid 750 E. He sold us the new car for less than dealer invoice! The lease payment was about $1,150. Not bad for a $115,000 car. The dealer applied a ceramic coating to the exterior for no cost. The rain water just beads off. The paint is so gorgeous. I would recommend this dealership to friends and family. Great experience! David

I only selected a 1 star because I had to.. I financed a car through this company that was a lemon…read moreand had open safety recall and suspension issues I haven't even had the car a year and have had problems with it since a week after I I Got it from them... they rip you off and sell Un safe vehicles...do not buy a car from them ..They are garbage

I purchased my SUV from Mirage Auto Sales April 2019 for $10k ($13k after taxes & warranty). Since…read morethen I have spent almost $5k in repairs, the most recent being the water & auxiliary pumps and sensor all having to be replaced. Even though the pumps were supposed to be covered under the warranty, I still had to come out the pocket almost $900. While the mechanic had my engine taken apart, he inspected it and told me that the engine is so badly corroded (see pic)....that he didn't think I would get any longer than 6 months out of the car and I shouldn't drive long distances with it. I haven't even gotten 2 full years out this car yet and still owe $10k!?!? Long story short.....BEWARE of the vehicle you buy from here. Most of the cars are older, have high miles and are cars that certified dealers would not sell themselves. Do your research...ask for the Car Fax, have car checked with a mechanic and/or compare Kelly Blue book, before buying. It's worth the extra few thousand dollars to buy from a certified dealership, because you could be spending that extra thousands of dollars in repairs anyways, on a car from here. Don't end up in my situation!!!

I want to leave a review based off my experience. Vince, Farut and team are super respectful…read morecourteous and professional I can't thank them enough they made the car buying experience very simple and they did everything they could to appease the. They also went above and beyond as after buying a used car I had to check engine light come on not their fault just standard things and they still took care of me and made it right they have gained my confidence and Trust as a business I would definitely recommend buying a vehicle from this lot they have great vehicles and they're very methodical on the ones they sell higher quality used vehicles they definitely will have something you would need or would like again thank you a one wholesale and team you guys are amazing I really appreciate you

The car I bought was exactly as described--clean and ready to go when I picked it up--but the…read moreoverall experience was pretty disappointing. Right off the bat, the salesman asked if my wife and I were married, then immediately started hitting on her. Not exactly a great first impression. The finance department was also slow to process the trade-in payoff, which caused me to have to make another payment almost three weeks later. When I asked about it, they blamed "old processes," but the payoff instructions were clearly laid out in the documents they received from my lender. On top of that, they sent the registration without the plates, and it took another week before those finally showed up. Overall, the car itself is fine, but the buying process was scattered and unprofessional. I wouldn't recommend this dealership unless they happen to have the exact vehicle you're looking for.