Service is phenomenal! People are friendly and competent ! I love Long Beach Branch and Amanda and…read moreChristine are really great , but other people are friendly too!

I got a car loan through 5 star financed through gnfcu and it's been an enormous headache. I went…read morein a few months ago soon after getting the loan. the lady helped me setup the ach and I wanted to do a date change. she said you must make a payment to change the date so I did. turns out the payment was made to the savings account instead of the car payment. So the date change didn't take because the payment wasn't made. Today they said the payment didn't go through because the account didn't exist. when I setup the ach the loan officer filled out the paperwork. So all in all this has been the biggest headache I have ever had dealing with a bank. I will be refinancing very soon

IF you are able to get them on the phone, you will receive poor service. But odds are, you will…read morecall for 2, 3, 4+ weeks and receive no call backs. You will email 5+ times and receive no replies. Go with a different State Farm Agent- this one is NO GOOD

We were clients for a number of years. We needed to add a car to our policy immediately, but they…read moredid not respond to repeated in-person calls and emails.

Having Sammie at the branch really makes a difference. She's friendly, professional, and easy to…read moretalk to, and always someone you can count on. She's a big reason I enjoy coming in and why every visit goes so smoothly.

Been with Key Bank LB for over 15 years. They've been great. I have no complaints…read more With several accounts, easy access, and friendly service I'm quite satisfied.

Spoke with a few team members. Great service and helpful information. Please give them a call!read more

We were assigned a different loan officer who was much more responsive and better at explaining the…read moreprocess and the charges. RFB is definitely not the most modern bank. Some thought should be given to making progress into the 21st century when it comes to some of the processing certain components of their loans, likewise some of the fees that I complained about stem from their analog way of doing things, but again that's no fault of their employees. Winnie was a pleasure to deal with, I'm so happy she was assigned to help us and complete the loan and any headaches are now behind us. :) Ask for Winnie and you'll be in much better hands.

I had a situation where I was contacted by the fraud department about a suspicious transaction that…read morewas being attempted on my debit card. I was told I needed to speak with the branch manager. The branch manager I spoke with was condescending and almost rude. Just kept saying it was bank policy for any question I asked. I have had this account for 18 years with no problems until recently and unfortunately it was two in a short period. I was told I could close the account and one of the girls at the counter would help me, he then turned away to work on his computer and I felt dismissed. A few days later I went to a different branch where the manager was kind and answered questions. The result was the same but I didn't feel disrespected when I left. After some thought I have decided to close my account.

From the owner: At Bank of the Pacific, a Division of Banner Bank, the words "neighbor" and "hometown" are not just…read morewords. We get to know your story and invest in the communities we serve. We have more than 50 years' experience in the Pacific Northwest. Our focus on community and commitment to our employees and customers is what defines us. We're a full-service bank. We offer personal checking, savings, loans, and investment accounts. We also offer business loans and products, merchant services, treasury management services, and small and large commercial loans. We are an SBA-preferred lender.

What should have been a routine phone upgrade turned into a devastating experience due to poor…read moremanagement and complete lack of accountability. I came in on a Thursday to transfer data from my old phone to a new one. Diana, the employee who initially helped me, was kind and genuinely tried to assist. A coworker even called me later that evening with an update after Diana had left. At that point, I still felt hopeful. Everything fell apart when the situation was handed off to the store manager. When I returned the next morning, the manager had no idea who I was or what had been going on. Despite me calmly explaining the situation and how critical my data was, he was dismissive, condescending, and clearly uninterested in helping. I was told nothing could be done. Canceling the transaction would take hours and would cost me a $50 restocking fee. Pressed for time and needing to return to Lincoln City, I felt forced to proceed based on his assurance that once an update was initiated, everything from my old phone would appear on the new one. I explicitly begged him not to erase my old phone until I could confirm the transfer was complete. He told me that was "not possible." It turns out my cloud backup only went through 2020. I lost the last five years of my life: irreplaceable photos of friends and family members who have since passed, critical text messages for my vacation rental business, and important documents saved on my phone. All gone. This loss is permanent. It was completely avoidable. And it was made worse by a manager who showed zero empathy, professionalism, or care. I am sharing this so others understand the risk. If your data matters to you--especially photos and business information--do not assume it will be handled responsibly here. One careless decision can cost you years you can never get back.

Worst company EVER. I just cancelled my service because they are the worst company EVER. And I am…read moregoing to just use streaming services moving forward. The employees were nice, but the company SUCKS. Good luck everyone.