We have been going to Poutous ever since we moved here . We had taken one of our cars to a dealership and I felt like I got ripped off. A woman I met recommended Poutous and I felt like they were the real deal and was very honest. We have been taking the cars in for about 15 years and have been very pleased with the service. When we bought a new car, we could hardly wait until we could take the car in , instead of the dealer. read more

I like that they fix what needs to be fixed and don't try to get you to pay to "fix" anything else and therefore charge you more money. I highly recommend them. read more

Michael Cathy and James are all very friendly and easy to work with and they've done a great job with my car

For more than 20 years, Poutous Auto Repair has built a reputation for excellence in service and integrity. Their commitment to providing superior service and high-quality workmanship sets them apart. With a team of honest and dedicated professionals, you can trust that your vehicle is in the best hands. Poutous Auto Repair is always my go-to choice when seeking reliable and trustworthy auto care. Thank you, Poutous! read more

Excellent service and I never feel like this group is trying to sell me anything my truck doesn't need.

After 15 years, always consistent, courteous, and punctual. Great service and value in the neighborhood. read more

Poutous Collision and Mechanical - Auto Repair Near Me - Houston, Texas

Many years (15) of taking different cars to Poutous. The office staff and techs are awesome. They take great care of all customers no matter what the need is. Highly recommended read more

This is a family owned place and they are amazing, from simple maintenance to advanced diagnostic! these are the best people to go for any of your car needs! and yes they do body damage as well! They are by far the only outfit in town that I take my cars to and always know it's going to be reasonable and they are fully certified! read more

Just good attitude and service. Second time getting them to service my old Nissan. A Nissan dealership didn't want to take care of it last year. It has 240K miles and runs like a top. Doesn't burn oil either. read more

Excellent efficient service and convenient scheduling. I have been using them thirty+ years and have always been pleased.

5th time in the last two years and the experience has been great...repairs performed in a quick manner and no issues after the fact

This is an amazing car shop! They are family owned and make your car concerns melt away with reasonable and price competitive excellence! Everyone is extremely knowledgeable and hateful! read more

Michael POTUS is extremely knowledgeable about Mercedes and I happen to buy a 500 from him he is

Their repairs are expertly done, reasonably priced and on time. I highly recommend Poutous

AMAZING! When I tell you I had an emergency and I was terribly scared I sucked water into my car.... They wasted no time to get me checked out and on my way. They took the time to analyze my issue and also provided me an honest review of my car. Ladies, I know we have issues with mechanics but you won't have one here. Very honest, very helpful. I truly cannot thank them enough. I will be back for any issues just because I felt so secure in the service that was provided. JP COTTON THANK YOU SO MUCH. read more

I bring my cars to Poutous because they do an excellent job, are reasonably priced (way better than dealership prices), and are very nice folks. A real neighborhood institution. read more

friendly staff, accurate estimates, great quality work. they listen to my concerns and always deliver. been a customer for years and highly recommend. read more

We've used Poutous for over 20 years and 8 cars. They have never led us wrong, have always been reasonably priced and upfront with costs and assessments and are always responsive and available. read more

To me, it's a reliable, unassuming repair shop capable of dealing with Lexus and BMW, a nice change from super-sized dealerships; brings back memories of good experiences at similar places in the past. read more

This is a family owned and operated business and they take excellent care of you! You won't find better car care inside the loop for foreign vehicles! read more

Home of the 8 hour oil change. My 2013 Toyota Corolla (quite common car) needed an oil change, decided to take it to Poutous instead of the Toyota Dealership thinking it would be faster than the dealer and better service than the drive through places. I called and set an appointment two days prior. Dropped off my car at 7:45 AM by 4 PM had not heard from them, so I called them and was informed that they did not have the air filter for my car. They changed the oil but could not replace filters. No apology, no discount for next time just an offer to set another appointment to have the air filter replaced at an extra charge. Perhaps they specialize in exotic cars / services, but worthless for simple things like an oil change. read more

Took my car in after seeing all the good reviews. Needed check engine light repair. They diagnosed need for valve adjustment and replace spark plugs. Charge for this work was 50% higher than quotes that I see on line for this service on my car. 3 days after I picked the car up the check engine light came back on. This time they said that it needed a part only available from Honda at a cost of $722. After having this work done I checked and found that the part, new, was available at numerous places for only $136. read more

The folks at Potous are terrific. Fair. Courteous. Professional. Knowledgeable. A+!

I took my car in because the air con was blowing hot air. They called me and told me it would be $900. I told them I would have to wait and would be picking it up. When I got there they were very rude and charged me $68 just to look at it. At no time was I told I would have a diagnostic fee. When I got in my car the stick to the transmission fluid was cut and left in my car. When I asked about it they told me it was like that. In the end it was under warranty and they should have checked on it and been paid for the work. read more

Excellent service and people. There the kind of car repair location you can trust. To help out, the 2 people in front of me were loyal customers for 20 and 30years. read more

We have taken our cars here for almost 20 years. They are honest and great at what they do. When our cars are out of warranty we always head here instead of the dealers. Excellent resource if you're in the West U / Southampton area. read more

I have used Poutous Auto for some 25 years. Insofar as I am pretty knowledgeable about cars I can say that NEVER have I felt that Poutous was inappropriate or unfair. I really trust them fully with the 11 different cars that I've brought them over the years, including SAAB, Mercury, Volvo, Mercedes, Hyundai, Audi, Buick and Nissan vehicles - diesel and gasoline. Their mechanical and auto body services are solid and priced reasonably, honest and ready on time. There's also a big bowl of Tootsie Pops on the counter! read more

Great service but not inexpensive. Over $300 to change a battery they had changed 14 months ago (to be fair $40 of that was a electrical system check), so $260+!to change a battery seems a little excessive read more

I was extremely disappointed by my experience with Poutous Auto Repair. When I wrecked my car, I took it to Poutous Auto Repair on the recommendation of a friend. I should have just sent the car to the dealership. Although the hold message I heard for weeks guaranteed my car would be finished by the promised date, Poutous Auto Repair kept my car for more than two months. During this long wait, I was told that a part had to be shipped in from over seas. Then I was told that my promised part had gone to someone else. Later, I was told that the shipped part was not the correct equipment, and the needed part had been in the U.S. the entire time. But, I would have to wait on the air bag specialist. When I finally got my car, there were numerous, albeit small, defects in the repair -- a slight gap in the bumper, the windshield support cover would not stay on correctly, etc. And even though Poutous Auto Repair had my car for weeks, they still failed to clean the grease from the interior left by the repairmen. I really wanted Poutous Auto Repair to get my recommendation because I believe in small business. But next time, I will take my car to the dealership for repair. read more

This is a trustworthy business that unfortunately has the pleasure of seeing my "classic" car on a regular basis. I was referred to them a year or so ago and have been coming back regularly as problems arise. They don't try to sell you anything above and beyond what you need. They are pretty busy so it's best you make an appointment with them or drop your car off first thing in the morning when they open. If you need a ride to work or home nearby they are always willing to drive you. It's never ideal to have to bring your car in for work and foot a large bill, but if you need major work, this is the place to go. read more

Love me some Poutous. Been coming here for years for routine service and body work to my vehicles. As another Yelper stated, it's best to make an appointment for whatever scheduled service or work you need. They're usually pretty accurate on timeframes for vehicle readiness, pricing is fair, and they always offer to give you a ride to your destination if you choose not to wait. It's rare that I've ever had to wait longer than 35 minutes for an oil change. Try getting in and out of a dealership for the same service in that amount of time! read more

Came out of work last week to be greeted with a flat tire. As a women in 2015 I should be equipped to change a simple tire, but I don't and don't care to learn. Luckily I work across the street from these guys and was preparing tears for them to take pity on me...No need they were AMAZING and so accommodating for my last minute request. (It was pushing 5 o'clock) Andy walked me over filled my tire and we took it back to the shop, and had it fixed within a hour. There was more damage than just the flat and I had been stupidly ignoring it and it finally caught up to me. They were awesome at fixing it and super reasonable, I'm assuming I don't know what car parts cost. Anyways the guys at Poutous were my knights in shining armor and would recommend them to anyone with car repair needs. read more

I just moved to town and Poutous has been very helpful with all kinds of things, from inspections to a new battery to putting on a front license plate! They have a nice family feel, everyone is friendly. Doing these little things so nicely ensures that I will be there for the bigger things too. read more

They are honest, fast and Reasonably priced. I would highly recommend them.I had a small dent in my car and they told me that they could he did and section that and out for a reasonable price. I had gone to two other places that give me estimates that were much more and told me they needed to replace my bumper. read more

Excellent service. Quick and honest. Mike was super helpful and communicated with me very well. Not inexpensive, but was worth it for the convenience and speed with which they completed my repair. read more

Been using them for 5 years and came highly recommended from BMW dealerships in town as a more cost effective option. These guys are straightforward and honest and do extremely high quality work. They are the real deal. read more

RIP OFF!! Dealership Prices!! If you want to pay high prices go to your nearest dealer. There are many competitors that won't charge you an arm & a leg to get your auto repaired. I WILL NEVER VISIT THIS MONEY HUNGRY DEMONS AGAIN!! read more

I brought my 1999 Dodge Roadtrek in to Poutous with an serious electrical/emission problems and low expectations. A few days later after a lot of hard work by the mechanic and the Mike, the owner, my van was fixed! They were wonderful. They stuck with the problem until they solved it. They were extremely fair in their pricing and thorough in detecting and fixing the problem. My van is running flawlessly! read more

If you have a German car, this is the place to go!! It is family owned and they take such good care of you, you will never want to go to anyone else. Prices are either comparable or less than other places. I go to them for everything on my 15 year old Mercedes and send them six other Mercedes of varying ages, but more new, and every one has been so impressed and pleased. read more

Bad attitude and expensive - they charged $90 for an oil change on a Toyota Corolla. Never again.