This is long, so if you're wanting to understand the overall story, they're very unreliable,…read moreunprofessional, and their customer service skills are terrible. If you want good eyelashes/ eye brows but don't mind how poorly they treat you & if you don't mind them canceling your appointments, then go here!! I am honestly very annoyed and disappointed. I have been a loyal customer for about 4 years, give or take a bit. I have gotten my eyelashes done here religiously. I even moved 2 HOURS away, but STILL COME HERE. The quality is great, and they care about your lash health. Although the customer service I have recently experienced is terrible and I know the owner, Ivanny would not approve. A couple months ago I booked an Apt. with Nova. It was scheduled for a 3 week classic fill. When I get into Novas chair I ask her if she could make them a little bit fuller, just because I'm going to the beach. I of course told her that I know she only has so much time, if she's not able to I understand. (I am by no means expecting to walk out with a full set.) After I asked nova, she responded very rudely and said "Well considering you have literally no retention, that's not possible." I could tell she was annoyed I even asked that question. Even if it's "not possible", for your customers sake please say "I only have a limited amount of time with you, but I will try my best to give you what you want during this time". Not to mention she was able to do it! I got attitude and a hybrid set!! Putting that situation behind me, I decide to recently book for a eyebrow tent + lamination. Whenever you book, you pay $20 incase you don't show, this will be deducted from your apt. Cost. An hour before my appointment I get a text, Maya is stating she doesn't feel well and to please reschedule. Ok.... But what about my $20 that you took so I didn't cancel, but you cancelled on me? not to mention when I texted back asking when she could get me in, there's no response. I was getting my eyebrows done because I have major events this weekend. Very unprofessional and unreliable- I won't be coming back

The only studio I trust with my lashes!…read more I've been going here for almost a year and have never had a problem. At first, I was hesitant to get lashes done when I first moved to Cincinnati/Northern KY area because I didn't know who to trust but I'm glad I found this place. First starting off with how clean and elegant the studio is. The environment is calming and soothing. Appointments are easy to book and reasonably priced for the quality they provide. I've had my lashes done by almost every girl in the studio and every time has exceeded expectations. They produce consistent results and do a good job of providing a set of lashes that fits your face and doesn't weigh your eyes down. They don't cut corners, they do the right thing when it comes to recommendations about fills and sizes of lashes and keep your natural lashes safe that way. Finally, everyone is so kind. That really makes a huge difference in the experience. Getting my lashes done is my favorite form of self-care!

Ladies (and gentlemen) beauty is at times a bit painful but so worthwhile. Yes, I'm talking about…read moreMicroblading eyebrows. Perhaps the most important feature on your face. Critical to communicating both verbal and nonverbal messages. For five years I've had this service provided by a variety of different providers and I'm so happy to have discovered Cassie whom I highly recommend. If you are looking for a more youthful appearance that will truly make a difference I highly recommend this service with a reputable professional. I highly encourage you to check her out. You won't be disappointed. Happy with my results and I can't wait to see her again when it's time most likely next year. Thank you for the amazing rejuvenated eyebrows and a lift to my appearance and confidence.

You are in great hands with Jane! She is so talented. Ive…read moreworried about my lack of brows for years and finally booked an appointment with Jane. My Nano brows look natural and compliment my face so well! I'm so happy and love not having to draw my brows on or fill them in. I feel so confident now in my appearance and loved going to the beach this year without worrying about my brows rubbing off.

I had by brows microbladed earlier this year and couldn't be happier with the results. I wish I had…read moredone them sooner. I got the combo brow from Amaris and she was wonderful. She was very diligent and really made sure I loved my brows. Amaris' after care instructions were so thoughtful. I also appreciated how prompt she was when responding to the appointment request and follow ups. I highly recommend getting your brows microbladed here.

I cannot recommend this place enough! Meg made me feel so at ease and did such an amazing job with…read moremy brows. Between the calming vibes, chic decor, and amazing esthetician you can't go wrong !