I came into a German cockroach problem some time ago. They came out within a few days of my request…read more(less than a week). Very friendly guy addressed my concerns and he even came back out in a week or so to check on the status and replace traps, for free. I will be continuing to use there service on monthly and then 3 months basis for prevention.

No communication, Very nice people but the service lacks professionalism. I would look elsewhere.read more

David was amazing! He arrived on time exactly as promised and his level of communication prior to…read morearriving was perfect. He took the time to listen to my concerns around the "unwanted visitor, aka squirrel" living in my roof somewhere. He did a thorough inspection of the house, attic space, and roof to look for damage and entry. He was very professional and actually had an opening a few days later and is coming back to make the repairs. Overall i was highly impressed and the reviews that i read online back up the professionalism. I highly recommend them if you have any unwanted wildlife in your house :)

Economical. Good value for the money Good service…read moreTruthful and helpful On time Will be using for awhile We started with extermination and preventative maintenance services

Pest control with a side of free happy ending from Amanda Carrier at the office. Now that's service…read moredone right. She will even open the back door for you! A plus service

Terrible service. This all started 5/27/26 when we hired Florida Pest Control to rid us a sudden…read moremice problem. We signed a contract and paid $1570.12 for their services. Additionally, after they installed a garage door seal, we were to pay them an additional $422.44. They came out 6/1/26 and set traps in the attic and sealed various potential entry spots around the house and on the roof. They removed what they determined to be a faulty garage door seal and once removed, discovered the replacement they bought wouldn't fit. They left saying they would order the new seal and return the next week to install it. Almost every day since, the billing department called or sent an email to pay the $422.44 for the new seal. I explained every time they called, that they in fact had not yet installed the seal and that when they did, I would be happy to pay. Over the course of the next month, we set up appointments to return to check their traps (never caught any) and get that garage door seal installed and I kid you not, they stood us up 6 times! In fact, they stood us up more times than they actually showed. They were unresponsive to phone calls and once when we called the office, the person on the phone chastised us for not having checked the website scheduling system. However, even when we did check the appointment on the website, they also failed to show! Now, where they WERE prompt in calling us was the billing department! Still being billed (and threatening collections) for that garage door part we still did not have in over a month, we were told by an office manager that they had failed to order it and hopefully it would come the next week. They finally came to install the garage door seal but interestingly enough after working several hours on it, and discovering that it was too difficult for just two of their people to install, they said they might have to come back with a third. Rather than put it off for who knows how long, my husband ended up being the third person to finally get it installed. I promptly paid the $422.44 the next day, knowing once I paid it, we would probably never hear from them again, despite STILL having mice. My traps on the inside of the house were the ONLY ones catching anything, and frequent phone calls to the office manager, the tech, etc. were often neither answered nor returned. Finally, on 8/4/26, after not having seen a tech in over a month, my husband got a hold of someone and asked if anyone could come and check the traps and we were assured a tech would come the next day. Well, you guessed it, we got stood up again! So, on 8/6/26, my husband called and said that we were done---to just come collect their traps. Despite the fact we paid for a year of coverage, we no longer wanted them at our house. If we needed further pest control we would hire another company. Interestingly enough, the next day, it appears FPC contracted another Exterminator company to come collect the traps---they couldn't even send out a tech from their own company. So sorry to have hired and wasted so much money on them. Never again. In reading the other reviews, it seems this is an ongoing problem with their company. Don't know. Just know we will never use them again, and certainly never recommend them.

Very professional, prompt and personable. He answered all my questions and the bugs are DEAD.read more

Wonderful family business. Mr. P. will explain everything to you in 'bug terms', always addresses…read morethe situation thoroughly. My mom has used them for years, wonderful customer service.

We found Bertram after using one of the local major exterminators with disappointing results, we…read moreoften had to have a call them back to retreat our home after their quarterly visits. The problem went away immediately once we switched to Bertram. We have used them for several years now with great results, no need for call backs. Steven is our representative. He is knowledgeable, professional, thorough, and friendly. We strongly recommend Bertram!

My landlord had a contract with 1800pest It did not work the…read moreplace was infested They came 4 times no change I called Bertram he said no problem I will get rid of them and he did! Best local pest people around !

Uli was very helpful at explaining what she was doing and why. I really appreciated her. Abd here…read morewe are, ants have not been spotted for two days in the house - and the ant hills outside have diminished greatly!! what a relief!! Thank you! looking forward to the bi-monthly services as well to keep things at bay! with pets inside and flocks outside it's wonderful.

Sadly, I lost my employment and have had to make some cutbacks to my budget…read more Even more sadly was that Orkin would have to be one of those cuts. Chloe from Orkin-Ocala Branch 224 was very helpful and considerate of my needs. She offered me many alternatives to remain active with Orkin. I was not willing to commit or even suggest committing to something that I was not sure I would be able to do. But I will if things improve for me put Orkin at the top of my list to renew. Thank You Orkin...Thank You Chloe Dennis-Inverness, FL

We are fairly new to The Bug Doctor but they come highly recommended. Our technician, Robert Craig…read morehas also been very attentive to our needs. Not to mention they have been around for a very long time. Thank you The Bug Doctor!

Robert Craig has been my technician for around the last times. He is very nice and professional…read more The Bug Doctor has been a great company to deal with.

Tito did a great job explaining what he was doing as well as to limit the bugs getting into the…read morehouse. I requested him to come all the time to my house!

I would not use them to do the fertilizing on your yard. My two houses in the villages look…read moreterrible and they don't stand behind their service and won't fix it. They just say sorry you signed a year contract and can't get out of it. They just give you the run around if there is a problem.