On Canada Day, I was walking along Sparks Street, checking it out after not having being in this…read morearea for a good decade, at least. I saw Canada Post. Two instances of it. Practically across from each other. Did I need to book an eye test immediately? Maybe. I needed to dig into this weirdness some more. We can't have a confused tourist, let alone confused me. 59 Sparks Street is this Yelp listing. When you look at the building, it has Post Office above the main entrance, with two lion statues on either side of it. It looked like there were other businesses in this building, but nothing that screamed post office. I had to do a bit of digging. This location was known as Ottawa Postal Station B. It's considered a cultural heritage site as of September 2018. I can't tell what this building's purpose is now. What I do know is that the current full-service Canada Post across the street at 58 Sparks Street replaces services from 59 Sparks Street. This post office at 58 Sparks Street was formerly the Ottawa Electric Building. It has been around since 1926 by Albert Ewan, an architect for the Ottawa Electric Company. This company was both an electrical utility company. It also ran electric streetcars back in the day. Fascinating! So, looking at the reviews for this listing, my guess is that everyone is commenting on the services back in 2019 and earlier at the old post office. For current Canada Post services, such as mailing a parcel and renting a mailbox, you want to go across the street to the Canada Post with the Ottawa Electric Building name above the red Canada Post sign. (255)

Yet again Canada Post is completely useless. No excuses for this. Zero customer service…read more Guess it pays to have a monopoly over most of the shipping in Canada.

Canada Post does far better than many shipping companies, though they could be better. Its hard to…read moresay if privatization would make them worse or better. I prefer them to Fedex, the customer service is better, they are more reliable, while Fedex is insane and impossible to deal with

I come here pretty often to drop off shopping returns and I love how simple it is…read more The queue is typically very short and has quick service to scan you're our items and send it off. The biggest benefit of dropping it off at this location over a Canada post office in a shoppers for instance is how quickly the items get picked up to be delivered.

COMMENT ABOUT CANADA POST IN GENERAL, not this specific address…read more The government wonders why people are not using Canada Post, our national postal service. Maybe because there is no accountability. The employees can steal any package they want and they don't get fired. I actually had one supervisor come to my home, knock on my door and threaten me with physical violence because I complained about crushed mail. All of my mail was being crushed into little balls and being shoved up inside the top of my apartment mailbox. That would take extra time on behalf of the postie and could clearly not be done the regular delivery way. After complaining about the threat on myself, I never heard from Canada Post again. I now get my mail in proper condition but have not received one single package that I have ordered, or that friends send me. I don't always get to choose how my packages are sent so I'm stuck. Latest offense, a book I requested in September, still has not arrived 16 October 2015.

I was tracking an expensive gift for Christmas a couple of years ago - it made its way by USPS all…read morethe way from Scotland to US, then Canada border, went through the customs and was picked up by Canada Post, made it to Nepean, ON, and that's where it disappeared. This year, I bought an expensive premium kitchen item at almost $200 price from seller in Scarborough, ON. Again, was tracking it all the time - the parcel arrived in Nepean, ON, in 2 days, and again that's where it mysteriously disappeared. When tracking showed entries like - client requested to put on hold - I knew that something did not add up. I know that I did not make any such request, and nobody else could, since I live alone. I also know I could not make a request at 1 pm, as I was at work at that time. I created a ticket, submitted a complaint and called Canada Post to inquire if I can just go to the Nepean processing centre myself and pick it up there. They said no, but the parcel has been delivered the next day. The carton was obviously torn open, all bubble wrap around that expensive item was gone, the carton was re-taped multiple times. Based on 2 cases that happened to me personally, I believe there are employees in Canada Post who steal goods form mailed packages. I find this disturbing and decided not to use Canada Post any more.

They refuse to answer the phone! I've called different…read moretimes and days but never an answer. I know you're there manager Mitch! No wonder the post office is becoming obsolete! I'll not be back.

Bad bad bad. Very poor service. And $14 for 3 donuts. Won't go again. I asked for something else…read morebut never received it. As the bill was so high, I never realized it till I got home, and was informed I paid only for the three donuts . That's almost $5 a donut. Yikes.

Seriously this place always has a customer. How is that possible? But the staff is super helpful…read moreand knowledgeable so the line moves quickly. They've got a small collection of materials if you need it (envelopes, bubblewrap, etc), shoppers has a huge card selection if you need that, and they've got the collectible coin display case too. Bonus, if you've got your stuff in order you can drop it in the mail slot without waiting.

I have been to this Canada Post about 5 times in the past 3 weeks. They are located within a…read moreShopper's Drug Mart, and their section is well organized and clean. The customer service has always been really great, and Josephine (the clerk I've had the most interactions with) has always been happy to help and has been super friendly and great to deal with. Now, I know there is probably a set rate across the board so I can't really say too much, but I do wish that shipping rates were a bit better, but otherwise I can't complain. I have never had trouble with sending or receiving any of my packages from this location.

This post office never follows instructions to leave the package at the front door and always just…read moreleaves a slip saying that they missed us, on days where we were home the entire day (work from home). Then when contacting their customer support the girl on the end was super condescending and rude. Would always interrupt you and cut you off to tell you to do something in the future, but wouldn't listen when we said that's what we have been doing. Simply does not listen and is extremely rude about it.