I was tracking an expensive gift for Christmas a couple of years ago - it made its way by USPS all the way from Scotland to US, then Canada border, went through the customs and was picked up by Canada Post, made it to Nepean, ON, and that's where it disappeared. This year, I bought an expensive premium kitchen item at almost $200 price from seller in Scarborough, ON. Again, was tracking it all the time - the parcel arrived in Nepean, ON, in 2 days, and again that's where it mysteriously disappeared. When tracking showed entries like - client requested to put on hold - I knew that something did not add up. I know that I did not make any such request, and nobody else could, since I live alone. I also know I could not make a request at 1 pm, as I was at work at that time. I created a ticket, submitted a complaint and called Canada Post to inquire if I can just go to the Nepean processing centre myself and pick it up there. They said no, but the parcel has been delivered the next day. The carton was obviously torn open, all bubble wrap around that expensive item was gone, the carton was re-taped multiple times.
Based on 2 cases that happened to me personally, I believe there are employees in Canada Post who steal goods form mailed packages. I find this disturbing and decided not to use Canada Post any more. read more