COMMENT ABOUT CANADA POST IN GENERAL, not this specific address…read more The government wonders why people are not using Canada Post, our national postal service. Maybe because there is no accountability. The employees can steal any package they want and they don't get fired. I actually had one supervisor come to my home, knock on my door and threaten me with physical violence because I complained about crushed mail. All of my mail was being crushed into little balls and being shoved up inside the top of my apartment mailbox. That would take extra time on behalf of the postie and could clearly not be done the regular delivery way. After complaining about the threat on myself, I never heard from Canada Post again. I now get my mail in proper condition but have not received one single package that I have ordered, or that friends send me. I don't always get to choose how my packages are sent so I'm stuck. Latest offense, a book I requested in September, still has not arrived 16 October 2015.

I was tracking an expensive gift for Christmas a couple of years ago - it made its way by USPS all…read morethe way from Scotland to US, then Canada border, went through the customs and was picked up by Canada Post, made it to Nepean, ON, and that's where it disappeared. This year, I bought an expensive premium kitchen item at almost $200 price from seller in Scarborough, ON. Again, was tracking it all the time - the parcel arrived in Nepean, ON, in 2 days, and again that's where it mysteriously disappeared. When tracking showed entries like - client requested to put on hold - I knew that something did not add up. I know that I did not make any such request, and nobody else could, since I live alone. I also know I could not make a request at 1 pm, as I was at work at that time. I created a ticket, submitted a complaint and called Canada Post to inquire if I can just go to the Nepean processing centre myself and pick it up there. They said no, but the parcel has been delivered the next day. The carton was obviously torn open, all bubble wrap around that expensive item was gone, the carton was re-taped multiple times. Based on 2 cases that happened to me personally, I believe there are employees in Canada Post who steal goods form mailed packages. I find this disturbing and decided not to use Canada Post any more.

Been dealing with this post office for over a decade. And things are just getting worse. Whenever…read moreI ship something there is some kind of insurance or billing error. The lines are pretty long. And the employees NEVER take it upon themselves to fix their co-workers mistakes, they always ask you to call HQ. Additionally they sometimes can not find packages delivered to you and you have to do extra leg work.

Canada Post does far better than many shipping companies, though they could be better. Its hard to…read moresay if privatization would make them worse or better. I prefer them to Fedex, the customer service is better, they are more reliable, while Fedex is insane and impossible to deal with

I come here pretty often to drop off shopping returns and I love how simple it is…read more The queue is typically very short and has quick service to scan you're our items and send it off. The biggest benefit of dropping it off at this location over a Canada post office in a shoppers for instance is how quickly the items get picked up to be delivered.