Gaylon drove well out of his way to do a pre-purchase inspection for me, he arrived early, and gave…read moreme helpful advice for purchasing. He was honest with me, so if you are looking for a trustworthy mechanic, I recommend him based on my experience.

I was in need of a spark plug and spark plug wire replacement and I stumbled on some favorable…read morereviews of Last Chance Auto. Gaylon got me onto the schedule quickly and did a great job for a very affordable cost. 10/10. I would give this business a try if you want an honest and great mechanic.

These people are fantastic. The nicest, hardworking people and always greet you with a smiling…read moreface. 10/10 would recommend them to anyone needing any kind of service on their vehicle. Most trustworthy, competent and fast service in NWA.

I am a pilot/escort driver from MD. Needed suspension work done. They were friendly and attentive…read moreand provided just the right work i needed for a reasonable price. Very happy with them. If i lived there, they would be my go to shop. I trust them.

I purchased a vehicle from Nunnally Chevrolet in November 2025. While the initial buying process…read morewas relatively smooth, my experience since then regarding warranty fulfillment and customer service has been deeply disappointing. ​At the time of sale, I was heavily encouraged to lean into the protection packages. I was assured I had factory and powertrain coverage through March 2026, plus a one-year specialty warranty covering windshield chips/replacements, paint, and tires/rims. (This warranty is what really sold me on the purchase of my vehicle) Unfortunately, those promises have proven to be hollow. ​The Issues: ​Warranty Misrepresentation & Inconsistency: Every time I go in, it is a different story from the sales department. I bought the vehicle with two existing windshield chips, and my salesman explicitly told me to wait 30 days before filing a claim so it would be covered. It took three separate visits to finally get a straight answer regarding why it wouldn't be fixed, eventually being told that since the glass required replacement, they "don't cover that"--a direct contradiction to what was promised at signing. ​Tire Service: I experienced the same inconsistency regarding a nail in my tire--an item supposedly covered by my warranty. It took multiple visits to get any clarity, only to be told they "don't plug tires anymore" and that I would have to take it elsewhere to pay out of pocket. ​Missing Equipment: After a recent service appointment, my lug nut key is now missing. Because I didn't notice it the exact moment I left the lot, the dealership refuses to provide a replacement, leaving me responsible for their mistake. ​Communication Breakdown: I have reached out to three different staff members for quotes on extended warranties to keep my business with them, and I have received zero responses. ​A Note on Service: While my overall experience with the dealership management and sales team has been a very frustrating ordeal, I do want to note that the technician, Michael, is the only person there who has provided top-notch service. He is the only reason I've had any positive interaction with the service department. ​If you are looking for a "deal" that ends the moment you drive off the lot, this is the place. If you value transparency, accountability, and consistent post-purchase support, I would strongly suggest looking elsewhere.

I went in today because my 2025 GMC Canyon had the check engine light come on and the AC had quit…read moreworking. They couldn't fix it because that module went out. I understand that can happen. I got there at my appointment time and ask the person at the service desk to let me know what was wrong as soon as they knew. One hour later, I went to the service desk and the told me what the problem was. They told me they had to order. I bought the GMC new from a GMC dealer because I couldn't get the deal on a Colorado that I thought was fair at Nunnally's. I wanted Nunnally to service the Canyon because the service department. They were always friendly and kept me updated during the visit. I was surprised when I entered, ther was no one I recognized. Everyone was new from the last visit just a couple of months ago. While waiting, I noticed there we only two sales person, none I recognized. What has happened to the Nunnally's I always trusted with my Chevy's?

We had our 2005 Honda service at D & L Tire. They were GREAT!! Less than half the price of…read moreanywhere else around (got other recommendations and estimates) I will go there from now on for all my auto needs. Larry was very nice and explained that some of the things that the dealership said i needed were NOT needed!! VERY HONEST!!!

My car was vibrating real bad and the place we bought it from said they had no idea what was…read morewrong. D&L found out almost immediately the case and charged us $0 for the diagnosis. We found out our car was still under warranty and now the Ford dealer is fixing it. We WILL be using D&L for repairs for our other vehicle and WILL be letting friends know how honest and up front these guys are. Super kind people.

Bad service I got ripped off last week.Took my car to them told them a rattling noise came from the…read moreengine so they kept it for day and diagnosed it. Called me the next day told me it was the radiator and its gonna cost $650+ so I assumed well if that what makes the noise sure,so I told them to go ahead and work on it.Same day about 4 or so hours later they called me and said car ready to pick up. I went in and paid the bill,now i was looking at my receip they charged me $254 for the radiator,$40 for coolant fluid, $400 for labor plus tax all together I spent $718 and change. Drove it home and put it on park,the same noise I is still there.so I called them back and them,why the rattling noise still,guess what they told me." oh it's the AC Compressor "!

Great Auto mechanic in Northwest Arkansas. Friendly service and can meet your repair needs.read more

The staff was helpful, they arranged for my rental car to be ready at the shop when I dropped my…read morecar off to have my bumper replaced. They did a nice job washing and detailing my car for no added price. This was where my insurance chose, so I don't have a comparison for prices, but the experience was positive.

Zero stars! Extremely disappointed. Brought in our truck for minor deer damage, they had it for…read morealmost a month, never called or communicated or updated me on what to expect or what repairs were done, finally after I called them numerous times they told me the truck was done. I went to pick it up only to discover that they installed the brush guard obviously crooked and the hood was still lopsided, among other things. I asked them if they even checked it and they said "oops, we must have missed that." So they have it for another 3 weeks after that to do the repair they should have done right in the first place. Finally I come to pick it up but realize they have knocked off the kayak rack, ripped the window tint, left tape and marks on top of the truck, and now the bumper and brush guard are falling off. They refused to refund and they even lied to the BBB when I submitted a complaint. Now I have to take it somewhere else to get it repaired for real - with more damages than before!

I brought my Range Rover in for repairs after a minor deer incident with the front bumper. They had…read moremy vehicle for 6 months. I went to pick it up the day before yesterday and the paint job was completely destroyed, splotches fully covering the right side of the vehicle. Then there were multiple scratches and large swirl marks where they attempted to remove whatever this substance was and further ruined the finish. They tried to claim it was like this when I brought it in. I produced a picture of my vehicle two weeks before they received it, nothing wrong with the paint job. Their employee Levi told me that my vehicle was dirty and the dirt remaining on my vehicle for six months caused erosion to the finish. So I asked him if they had knowledge that dirt remaining on a vehicle for six months would destroy the finish, why not give it a quick rinse upon receiving it? He told me that wasn't their job. Yesterday I took it to a paint expert and his diagnosis was not that the paint was eroded by dirt remaining on the vehicle for six months. He said it was chemical overspray that got onto my vehicle. I spoke to Kenneth the manager, sent the photo of my vehicle with no issues two weeks prior to them receiving it and they still refused to take responsibility and fix this mess they created. The first picture is my vehicle two weeks prior to them receiving it. A little bit dirty, but no damage to the paint. The next 3 pictures show the damage they caused to my finish. Whatever they got on it cause the clearcoat to erode and ruined my paint job. It's going to cost me thousands to repair this damage. I am heartbroken over this and would not recommend anyone bringing their vehicle to them for repairs!

Step 1...ask for Luke. Step 2..leave your vehicle to get…read morerepaired Step 3.. come pick your vehicle up when it's done. He will make sure everything is done right!

Amazing! Corey was super helpful and kind every time I called. It was a great value, I had a quote…read moreat another dealership that was almost double. I love that the business is run by a faithful business owner that values his staff and family! Thank you for getting my CRV back up and running! Best place in NWA.

Please ignore the 1star reviews. The business has been under new management for over a year and is…read moreno longer affiliated with the previous owner. Brandon, Dalton, Noah and the rest of the team are absolutely wonderful! They even give back to the community several times a year with a single parent free oil change event. HIGHLY recommend because they do great service and are just all around good people!