Today was my puppy's first day at daycare. I have been to this daycare before to pick up a dog that…read moreI was watching, and was so impressed that when I got my pup, I knew I would use them. They had a welcome sign ready for me to drop him off. I love that it's a drop in place and that I do jot have to make an appointment. Reasonably priced. Clean and all the dogs look happy. I picked up my little guy about 8 hours later. I could watch him and his new friends through the windows. They gave him a treat as we were leaving and loved on him as if he was their own. I also received a 1st day of school photo! When we got home he was so exhausted from playing, he conked out! We will be back!

My Norwegian Elkhound loves going to daycare here! Anytime I take her she always needs a nap. I…read morelove hearing who she spends her time playing with and all of the friends she makes while I am at work. She is a shy little girl but the pictures they post on their social media of her playing and having fun always lets me know that I made the right decision in the doggy daycare. I appreciate how attentive the team is to each of the dog's day and remembers each dog - even if you haven't taken them consistently.

Had an amazing experience with Mark! The progress my dog has made with him is amazing and in short…read moreperiod of time! I use to struggle to take him on walks or go to an outdoor restaurant without him barking, whining, and getting overwhelmed. Now he sits under me and watches calmly. I also feel like my dog trust me so much more because Mark taught me the importance of advocating for him and how to. He has an extensive knowledge on dogs and does an amazing job of teaching you about your dog and their behavior. Would 1000% recommend!

I hesitated to write this for nearly a year because I believe Cheryl is passionate about what she…read moredoes, however, her training was not a good fit for us, and we did not see results, despite spending $1700. For what it's worth, she's respectful, prompt, and brought her own dog to a few sessions to help my puppy with anxiety. She also has a good game for place training, and when I switched away from her methods this was the only thing we kept doing. This review will be long, but this is the main takeaway. I'd caution anyone from considering this "balanced training". It is not. The primary goal is conditioning a prong collar correction to a verbal "No!". It is purely punitive, not balanced. It's no different (& arguably worse) than the traditional 'crank & yank' style described in her book, just dressed up nicer. I'd advise future customers to use *EXTREME* caution if considering using an e-collar with Raise the Bar. An e-collar is NOT a punishment tool that you can slap on and hammer a dog with. For any behavior. Increasing punishment without clarifying the alternative desired behavior creates conflict. It's bad for the owner-dog relationship. Despite this, when unclear prong collar corrections didn't work, escalating to the e-collar was suggested at every single session. When I had concerns about shut down dogs/frustration, or feeling uncomfortable with the w/the level of corrections, I was met with contempt and told that based on 30yr of experience, this is just how it's done. Years of experience don't equal best practice. 1. Prong collar- it needs to be properly fitted. A loose prong (recommended by Cheryl) delivers inconsistent corrections and takes away the physics of the collars design, so you're no longer protecting the trachea or distributing pressure evenly. She recommended increasing the gauge of prong when corrections weren't working. I tried to discuss that this would require more force to deliver a similar correction, but shut down and told a 2.25 is a "puppy collar". In reality it delivers a higher level correction or "bite" with less leash pop. Most dogs should not be using a 4mm prong, especially loose, bc it's virtually ineffective. 2. Balanced training uses all quadrants of operant conditioning. Raise the Bar is almost entirely punishment based. Praise is not positive reinforcement. You can't be balanced and anti-treat/reward. When you hire a private trainer, you're paying for someone to train you, not your dog, and when asked 'why' she does things, she's not able to articulate it well. 3. Leash pressure- she couldnt get 1 of my dogs on the placeboard and gave up when he put the brakes on and reared back on the leash. She couldn't see that he just didn't understand leash pressure (which I've now taught him). He needed to be encouraged to go on in a way he understood. Next visit when he was on it she asked how, & I told her I was able to get him on in minutes with treats and free shaping, she was disappointed I had used food despite her method being ineffective. 4. **E-COLLAR**- please do NOT let Cheryl put an e-collar on your dog. I am SO glad I was enrolled in an e-collar course before she started suggesting it. She lacks fundamental knowledge of modern day e-collar use, likely bc it relies on foundations she doesn't use (ie a positive marker word & reward, low-level stim overlayed on well known commands via neg reinforcement, working under threshold). For crate anxiety she suggested putting an e-collar on my fearful puppy, & stimming at high levels until quiet, also suggested dropping a heavy textbook on the crate. Frankly this is abhorrent training. My dogs are now all e-collar trained and it's rarely ever necessary to use at aversive levels , esp not paired with "No" to induce handler fear and certainly not on a fearful/reactive dog. I could go on, because I don't think this is individualized training, but will digress. This training is conflict & punishment based & we did not reach any goals with her methods. I am pro-balanced, but this is compulsion. I'd suggest she expand her knowledge because her current methods have the potential to do serious harm. My relationship with my dogs was never worse than when we trained with Raise the Bar. The best thing about this experience, was that it lit a fire in me to learn to train dogs myself. They're now off leash heeling, hiking, no more reactivity, even went on a trip with us. Our results speak for themselves. I'll leave it there.

I couldn't be happier with Off Leash K-9 training! Tracy, our trainer, was amazing! The videos she…read moresent everyday showed me his incredible progress and that he was well taken care of. Everyone was flexible and easy to work with ... even able to accommodate a schedule change while I was out of town and so I was able to take advantage of the boarding with the training! The first day our pup Quincy was home I took him outside to do his business and he saw a deer! Yikes. Before he would have been on a leash and pulled my arm off. He popped off like a shot - I called him and he came back! WOW! Amazing. Thank you, Tracy! You have been incredible to work with and our whole family will be happier with a dog that is not only in control but able to serve others out in the world. 5 STARS!

Doug from the Delhi location was excellent! He not only helped train Jax my GSD, he trained me in…read moreunderstanding behaviors and what works for training and why. He gave great explanations and scenarios to further assist my understanding. I HIGHLY recommend Off Leash Cincinnati (Doug) for your dog training needs! I will be coming back for further training in the near future

I have shopped at this location for more than 5 years. Today I shopped as usual and the maybe a new…read morecheck out associate, was absolutely rude and inconsiderate. I was carrying my baby and carrying shopping basket. She scanned the items and put them back in the basket asking me to put it near the entrance. She did not acknowledge that how busy my hands were and a small baby was getting restless. Awful attitude and awful service. If anyone is looking at these reviews, she is Asian looking associate. I am Asian so this is not a racist rant.

We just checked out with Andrew here and he was fantastic! One of the kindest people we've ever…read morehad. Helped us with using their website to save LOTS of money. We had a negative experience years ago with Petsmart but we highly recommend this location!

Blue Dog K9 Care literally saved the day for me. My usual dog sitter was unable to look after my…read moreBoxer/Pit mix for my weekend trip, so I had to really scramble for other options. Bobby, the owner, was able to take him in on such short notice and was willing to accommodate my hectic schedule for drop-off. As soon as we arrived, I could already tell my Bruno (who doesn't trust new people right away) was feeling right at home. I loved being able to get updates on how he was getting along with other dogs and even getting to see some videos of him playing. A major bonus was the fact that they offer grooming services since I had been struggling to find a groomer that would be willing to work with him. I am so happy with the service I received and will definitely be back!

I dealt with Bobby last year and had a positive experience, but he has dramatically changed his…read moreattitude and his policies. He now insists upon CASH ONLY, PAY UP FRONT. I would NEVER pay up front for this type of service; there are so many risks involved with leaving your pet in the care of another. I'm not sure why he'd require cash only unless he's attempting to avoid paying taxes. Whatever the reason, I find it extremely unprofessional. Also, drop off and pick up times have become very limited, which seems rather odd to me, since he touts that he's around 24/7 with your pet. Don't bother asking Bobby why his policies have changed. Bobby has a terrible attitude, as is mentioned in a number of other reviews. I suppose he'll do just fine without my business, but I would recommend that you direct your business elsewhere as well.

We booked a stay for our two kittens a week before drop off. We were approved for the stay a day…read morelater. All documents were submitted. We were called less than 24hrs before the stay to let us know our 10wk old kitten wouldn't be able to stay due to not having a rabies shot. Our vet doesn't give them til 12-16 weeks. While we 100% appreciate and respect their rules - our issue is with letting us know less than 24 hours before their drop off. That was unprofessional to say the least- especially when we got an email that said the stay was approved earlier in the week. After some last minute scrambling, a friend was able to watch them for us- which ultimately saved us the $500+. Hopefully better business practices for other clients will come from this- so they don't leave someone else in a last minute panic.

GO TO RED DOG--I DO NOT RECOMMEND PET PALACE, DUE TO POOR COMMUNICATION ( I was told my Taylin…read more(manger) that my dog had a little blood in urine twice (two separate stays and vet determined my dog was fine) via email and Taylin said it was normal). Every time I called, they said my dog was fine and then conveniently when I go to the hospital, you tell my mom my dog who has boarded multiple times can't board and medical boarding might be better. I call, when I'm in the hospital and Taylin says well maybe "short stays" would be best... so which is it?! Because me being in the hospital this week would've been a short stay. Then I asked about my booked upcoming stay and I'm thinking when the hell was Taylin going to tell me they had concerns (again, as pet parent I have NO emails that say they were considering they she couldn't come back). So no email trail. When I brought up the upcoming stay, Taylin said "well, I'm still thinking about it." WTF the boarding is literally next week. Who the heck does that, you're not making sense ...you said she might be better for shorter stays, but saying you'll consider a longer stay still, but told my mom no for a shorter stay ( At least get your story straight cuz you're obviously being fake and full of it) . I HIGHLY RECOMMEND RED DOG PET RESORT, I cried all day trying to get help to find somewhere for my dog while I was in the hospital and RED DOG HAD NO ISSUES! SO PET PALACE'S MANAGEMENT HAS NO BACKBONE, NEVER COMMUNICATED ANY CONCERNS TO ME AND JUST SIMPLY DIDN'T WANT TO TAKE OF MY DOG AND DEAL MY DISABILITY. NEVER expected this from Taylin, but we will definitely miss Mariah and her groomer Carla. In the future, if you're on management please have a backbone and have conversations with the parent of the pet. That's like kicking a child out of daycare when the school principal has had no meetings/written communication with a parent about any concerns, you guys are a joke. Taylin answered and after being with pet palace for so long I'm being told there were conversations being had, WITHOUT ME, the owner about whether my dog should be there. I'm so disappointed because I keep them up to date on the vet and they're trying to blame her age, she can't help she's aging and her conditions are stable. If you don't want to board my dog any longer have the balls and courtesy to say that.. don't make excuses when my dog loves it there and we keep you updated on my dog's health. To be honest, I just feel like they just don't want to deal with MY DISABILITY and it's being taken out on my dog... none of her notes say there were issues so please explain how all of a sudden it's a HUGE MEDICAL issue.. if you're always telling me she's fine just obviously has arthritis (which young dogs get too) and blood in urine a couple times... which Taylin said is normal for boarded dogs and my vet LITERALLY tested Raven and wasn't concerned. I don't know why Natalie is a part of any decision making without me knowing, because she's too afraid to even talk to me when I'm there... so why is someone who's scared to have an adult conversation with me having conversations about my dog. Managers should be direct, resolution focused and not afraid to talk to people and have conversations.

I boarded my chocolate lab Hershey and I absolutely liked how Nadia treated her, you can tell she…read moreloves dogs. She would post photos on fb and she also sent me a few photos when I was missing hershey too much. Thanks Nadia for taking good care of my Hershey!

We adopted our five year old mini Australian Shepard in December, I found and chose Gary's because…read moreof his work and Ricky's work. Their website sold me (they have little bios on there). Our Penny has some quirks (very nervous, overly stimulated [pretty standard for her breed]) but I wanted to be sure her groomer understood her. I love how they work with her and how she comes out looking each time

VCA might be good but i wouldn't let "Dr."Rastetter operate on roadkill. Incisions were sewn…read moretogether like a kindergartner.

A good Vet is worth their weight in gold! Just ask your pet…read more We're lucky to know one of the Veterinarians who work at VCA Lakota, which is how we were recommended. Because we know them, I guess you could say we were a little biased. However, a Veterinary Clinic is not just one person. VCA Lakota is made up of a great Team who truly loves animals. They are very patient with their patients and communicate to pet owners very well. It's always hard to know what your pet is going through when they can't talk. A good, well experienced, Vet can be a great translator between you and your pet. Annual visits are a must. Keep your pet healthy and vaccinated for a long and happy life. Would I go back? At least once a year. VCA Lakota has a very flexible schedule and they're easy to work with. Even if you have a nervous pet, they treat them with gentle care and we've always felt that our pet is in good hands. Tip: Look into pet insurance. Speak to your Vet about these options. Like health insurance for yourself, you never know what can come up. Also like humans, medical care for pets is not cheap. This helps keep you prepared for the unexpected.

Since they were bought out their care went in the toilet!!! Use to be great place but pricing…read morefluctuation poor care. Picked up our dog he was very timid like he was scared got hi home he went in kennel and didn't want to come out he also couldn't bark sent a message and asked if something happened no reply but when the holiday rolled around they sent email said they had openings for boarding thanks but no way! Won't make that mistake again!

Toby usually stays here for 14 days once or twice a year. He is not anxious when we drop him off…read moreand is happy to see us when we pick him up. The change in ownership has not diminished the quality of his care. The staff truly loves animals and spend time with their guests during their stay . We love the new Boarding Report Card. I highly recommend this business.