I have no idea why Yelp would downgrade the 5 Star rating I gave this business back in June 2023 to…read morea 3 Star rating. That's bull$hit! If I could give these guys 10 Stars, I would without hesitation! They were on time, professional, and wasted no motion or time getting me moved from Cross Lanes to Eureka Rd. off Corridor G.

We all know moving is not a easy task. Helping Hands of Charleston does a great job. He responded…read morequickly to any questions. They were on time and worked hard very hard. I have a 3 story house and they helped pack and moved me to Kentucky, what a task. He and his crew jumped in and helped pack when I became overwhelmed, Thanks So Much guys. He is very resourceful and can step in and solve your problems. I wish I had called them sooner he could have helped with the down sizing. If you have called one of the big moving companies you will jump with joy when Kiwan gives you your quote. It's been a very long time since I saw anyone work this hard and be so pleasant all day. Give these guys a call, they will get you moved and save you a lot of money.

Stellar! That's…read morehow I felt about the service I got from this company. Not only did they deliver above-and-beyond service, these guys assisted me in the late evening hours, impromptu mind you -- after they had worked their regular schedule all day. I simply cannot say enough about how fast they worked, how carefully they worked to tear down, transport, reconstruct and rearrange my furniture, plus assisting me with unrequested help once they assessed and pitied my situation. Who really shows that kind of human compassion in business today? And I have to add here, I got a clue about how genuine the entire team is when the owner begged that I not over-tax his guys who had worked all day already. While most business owners are unapologetic about straining their employees while trying to impress us consumers with how much they care for us -- Jeff did not mind protecting his employees. That initially revealed to me his genuine kindness for both his workers as well as clients. When his guys arrived in my time of need, they reflected this same spirit of goodness. I hope I don't have to move many more times in my life, but if I do -- I would give these guys my business over and over. I am only too glad to refer and reward such an outstanding company. They do business with heart! Thank you West Virginia Second Chance Moving :)

Well OK I guess except the final price was way way more than we agreed to... instead of $775, as we…read moreagreed to, it was like well over $1,000, so WTF happened? So, no I am not happy at all ,,, I paid the $200 deposit (plus a 10% tip to secure the move), but then my wife had to Pay well over over $800 at the end of the move... WTF ?? So, no I am not happy at all -- I got screwed, totally. Your company owes me maybe $200 overbilling -- and they forgot to take some of the furniture they promised to take ... and so there you go -- no I am not pleased at all. Not at all I got totally screwed, really did.

Dunbar Transfer worked our job in as we needed a small quick move. They were on time, well…read moreprepared, did a great job in a tight space. Totally satisfied. In fact, we've already scheduled them again for another small job.

Excellent!! There were 3 guys and they were amazing. We were moving from 4th floor (no elevator)…read moreapartment to a house and they were so fast. It only took them a couple hours to move my stuff even with all the steps at the apartment. Recommend!

From Quote to Chaos -- A Masterclass in Unprofessionalism…read more From the moment we booked this move, the experience went downhill fast. They showed up late and left multiple pieces of our furniture -- along with many other items -- scratched and broken. We've barely begun unpacking and already worry about what else we'll discover. I didn't bother raising the damage because the owner's dismissive attitude made it clear it would lead nowhere. Then came the billing nightmare. He originally quoted us $6,000-$6,800, and we assumed the most we could be charged was $6,800. Instead, the so-called "final" bill came in at $10,420.52 -- and just when I thought the nightmare was over, the owner blindsided me on delivery with another $4,300 charge. Despite repeated requests, he refused to provide receipts for the materials he billed for, instead dodging the question or insinuating that his invoice was the receipt. When we questioned the new bill, he became openly hostile -- yelling and becoming belligerent in my own home, in front of my children. The delivery to my storage unit was a display of recklessness I'll never forget. When they opened the truck, an expensive drill press -- carelessly placed on top of other items -- was jutting out dangerously. Rather than secure it, they moved the truck with the door open while the owner tried to hold it. It began to fall, and he started screaming at his crew to help. After unloading it, he continued berating them in public. While still at the storage unit, he told us there would need to be another delivery. When I simply asked when the truck would be there, the confrontation escalated instantly -- the owner began yelling at me and then got in his own employee's face, shouting at him as well. In the middle of this, he made the disgusting accusation that I had faked a trip to the ER during a very real and serious medical emergency, and even taunted me, saying he "knew" I would cause him problems from the start. This was not an honest mistake or an isolated bad day -- it was a pattern of recklessness, overcharging, evasiveness, and outright unprofessionalism from start to finish. If you value your possessions, your budget, and your peace of mind, avoid this company at all costs.

I needed help moving three bedrooms of furniture out of my house, along with cleaning out my attic…read moreand an outside closet. I found Mike on the Internet, called him on Friday, and they came on Tuesday morning. They arrived on time, worked continuously, and had everything done in less than two hours, which really surprised me. I thought it would take a lot longer. Plus, Mike and his helper were very friendly, and very aware of What they were doing so that nothing got damaged. I gladly paid their two hour minimum, and think it was a good value. I'd certainly hire them again for any size move. I unreservably recommend Mike and his helpers!

amazing and quick at coming to remove all of the clutter from an old tenant. saved us so much time…read moreloading up and hauling off everything. we will definitely use them again in the near future

Called this company and a representative came and viewed job and said an estimate would be emailed…read moreto us. Never heard from them again! Don't waste your time!

Floors galore under old ownership installed flooring and after a few short years it cracked. New…read moreowners responded to calls. While under no obligation, they went the extra mile and replaced the damaged fooring and corrected the condition that caused the flooring to crack. Excellent under new ownership. Well done.

Fantastic job, start to finish. Eddie at the store was very helpful and straightforward. Came to…read morethe house and measured for the job, got me a detailed estimate within two hours. More than 3 grand less that the other two estimates I got. From the time I gave him the down payment to the day the job was done: 8 days, for almost 1300 square feet of hardwood floor. The crew who did the job showed up early in the morning, got right to work, worked twelve hour days to get the job done, and done right. Great communication, worked clean, good senses of humor, brought me doughnuts!! Here's a couple pictures of the finished job: top notch, professional work. Could not be happier.

Business was fast, responsive, and flexible to our situation. They were far worth the price for the…read morepunctuality and professionalism. Looking forward to hiring the again in the future!

He called within the hour and was there in 2 hours. Everything was gone the next morning.read more

Beware of false overtime fees. While we had a good experience with the moving crew, the…read moreowner/manager tried to charge us for fake overtime fees. Do not fall for this. Moving is stressful enough, and worrying about being scammed was not something I needed to deal with. Also, the packing crew missed a lot of our items, which I then had to pack myself. Several of the boxes were packed improperly, and I had to redo the work.

Very responsive and got what we needed moved the same day I called. Great work and very nice guys…read moreto work with. I would defintly recommend these guys for sure. Great Job!