I have no idea why Yelp would downgrade the 5 Star rating I gave this business back in June 2023 to…read morea 3 Star rating. That's bull$hit! If I could give these guys 10 Stars, I would without hesitation! They were on time, professional, and wasted no motion or time getting me moved from Cross Lanes to Eureka Rd. off Corridor G.

We all know moving is not a easy task. Helping Hands of Charleston does a great job. He responded…read morequickly to any questions. They were on time and worked hard very hard. I have a 3 story house and they helped pack and moved me to Kentucky, what a task. He and his crew jumped in and helped pack when I became overwhelmed, Thanks So Much guys. He is very resourceful and can step in and solve your problems. I wish I had called them sooner he could have helped with the down sizing. If you have called one of the big moving companies you will jump with joy when Kiwan gives you your quote. It's been a very long time since I saw anyone work this hard and be so pleasant all day. Give these guys a call, they will get you moved and save you a lot of money.

Beware of false overtime fees. While we had a good experience with the moving crew, the…read moreowner/manager tried to charge us for fake overtime fees. Do not fall for this. Moving is stressful enough, and worrying about being scammed was not something I needed to deal with. Also, the packing crew missed a lot of our items, which I then had to pack myself. Several of the boxes were packed improperly, and I had to redo the work.

Very responsive and got what we needed moved the same day I called. Great work and very nice guys…read moreto work with. I would defintly recommend these guys for sure. Great Job!

I would definitely say look elsewhere! They damage your property and take NO responsibility for…read moreit! If you have fine crystal such as Waterford or Lalique when they break it they say they're required to pay $0.60 on the pound! Fine crystal is not based on weight! This business should lose its license in WV! Its exemptions to responsibility cause it to act carelessly and not to protect the property of its innocent customers! Do not patronize this company!

Scheduled them to be here at 8:am. It's now 10:30 am and they have yet to arrive and do not even…read moreanswer the phone. This has cost me money and these people are pathetic.

Do not trust the reviews on Google, these guys were sooooo unprofessional it isn't even funny! They…read moredidn't seem to know what they were doing half the time and could hardly figure out how to large objects down a simple L-shaped stairway in our two story without completely denting and scuffing walls up...We had to redo the drywall after they left. Also, CONSTANT breaks. Like every 30min cig breaks. come on. We didn't call them back when it came to our storage units, went with another company in the area that starts with a C, that's all that will be said. Fairly certain these people are just a couple of people that rent uhauls and act like a legitimate company. Steerrrrrr clear,

abysmal service, these guys do not seem legit at all! we booked our move several weeks in advance…read moreand on the day of the move when they were meant to arrive NO ONE SHOWS UP. Not a single call, no emails, nothing. They took our deposit though! We took time off work for them! Save yourself the headache and hire actual movers, we've already filed reports against them.

Stellar! That's…read morehow I felt about the service I got from this company. Not only did they deliver above-and-beyond service, these guys assisted me in the late evening hours, impromptu mind you -- after they had worked their regular schedule all day. I simply cannot say enough about how fast they worked, how carefully they worked to tear down, transport, reconstruct and rearrange my furniture, plus assisting me with unrequested help once they assessed and pitied my situation. Who really shows that kind of human compassion in business today? And I have to add here, I got a clue about how genuine the entire team is when the owner begged that I not over-tax his guys who had worked all day already. While most business owners are unapologetic about straining their employees while trying to impress us consumers with how much they care for us -- Jeff did not mind protecting his employees. That initially revealed to me his genuine kindness for both his workers as well as clients. When his guys arrived in my time of need, they reflected this same spirit of goodness. I hope I don't have to move many more times in my life, but if I do -- I would give these guys my business over and over. I am only too glad to refer and reward such an outstanding company. They do business with heart! Thank you West Virginia Second Chance Moving :)

Well OK I guess except the final price was way way more than we agreed to... instead of $775, as we…read moreagreed to, it was like well over $1,000, so WTF happened? So, no I am not happy at all ,,, I paid the $200 deposit (plus a 10% tip to secure the move), but then my wife had to Pay well over over $800 at the end of the move... WTF ?? So, no I am not happy at all -- I got screwed, totally. Your company owes me maybe $200 overbilling -- and they forgot to take some of the furniture they promised to take ... and so there you go -- no I am not pleased at all. Not at all I got totally screwed, really did.