Derrick and his crew showed up on time, very personable, eager to get the job done to my…read moresatisfaction! Due to some unfortunate circumstances (unrelated to the movers), the move in had to be delayed until the following day. Derrick was so cooperative and was able to shuffle his schedule to accommodate me Would not consider using anyone else!

From the owner: Our family business specializes in residential and commercial full-service moving, loading,…read moreunloading, packing services,courier/ delivery, and affordable labor. We also specialize in home beautification, in home moving, garage beautification, and domestic extractions. We offer small and large-scale junk/trash removal. We have recently added cleaning services for our residential and commercial communities.

In general, our experience with ABF/U-Pack was good. Prior to the loading, it would have been good…read moreto know that ratchet straps were to be provided by me. All the communications with U-Pack were excellent. However, upon delivery of the trailer to our new home, many of the boxes, especially those with wooden frames, were soaking wet. Fortunately the frames were well packed in bubble wrap, etc, so there were no major issues. Another day in the water and that would not have been the case.

beware of rodents at the Washington location. terrible facility. Water intrusion issues along with…read morerodent issues. all contents were ruined as a result of their lack of maintenance.

Stellar! That's…read morehow I felt about the service I got from this company. Not only did they deliver above-and-beyond service, these guys assisted me in the late evening hours, impromptu mind you -- after they had worked their regular schedule all day. I simply cannot say enough about how fast they worked, how carefully they worked to tear down, transport, reconstruct and rearrange my furniture, plus assisting me with unrequested help once they assessed and pitied my situation. Who really shows that kind of human compassion in business today? And I have to add here, I got a clue about how genuine the entire team is when the owner begged that I not over-tax his guys who had worked all day already. While most business owners are unapologetic about straining their employees while trying to impress us consumers with how much they care for us -- Jeff did not mind protecting his employees. That initially revealed to me his genuine kindness for both his workers as well as clients. When his guys arrived in my time of need, they reflected this same spirit of goodness. I hope I don't have to move many more times in my life, but if I do -- I would give these guys my business over and over. I am only too glad to refer and reward such an outstanding company. They do business with heart! Thank you West Virginia Second Chance Moving :)

Well OK I guess except the final price was way way more than we agreed to... instead of $775, as we…read moreagreed to, it was like well over $1,000, so WTF happened? So, no I am not happy at all ,,, I paid the $200 deposit (plus a 10% tip to secure the move), but then my wife had to Pay well over over $800 at the end of the move... WTF ?? So, no I am not happy at all -- I got screwed, totally. Your company owes me maybe $200 overbilling -- and they forgot to take some of the furniture they promised to take ... and so there you go -- no I am not pleased at all. Not at all I got totally screwed, really did.

If I could give a 0 star, I would. Despite repeated phone calls, this company dragged their feet…read more They totally blew me off. The would not send a contract and they never sent a copy of the insurance coverage provided should they damage my property. I would not recomment a company who does not have insurance to protect your property and I certainly would never sign a moving contract with a company who offered no protection. This company was a huge disappointed. They sounded and responded as though they were a bunch of kids there to move furniture.

These guys were great! They were able to fit everything in one trip. They treated all our furniture…read morewith care and put it where we wanted. They were very nice and prices were reasonable based on the work and time.

I would definitely say look elsewhere! They damage your property and take NO responsibility for…read moreit! If you have fine crystal such as Waterford or Lalique when they break it they say they're required to pay $0.60 on the pound! Fine crystal is not based on weight! This business should lose its license in WV! Its exemptions to responsibility cause it to act carelessly and not to protect the property of its innocent customers! Do not patronize this company!

Scheduled them to be here at 8:am. It's now 10:30 am and they have yet to arrive and do not even…read moreanswer the phone. This has cost me money and these people are pathetic.