Very unhappy with this company from. Start to fired. Do not trust them with any type of…read moreconstruction. They had no idea how to handle water damage claim on insurance and cost me thousands out if pocket not to mention the money given to them without completing work promised.

Garry and Brian did an excellent job renovating our living room! I would highly recommend their…read moreservices. They were professional and meticulous while being genuinely nice people. They took pride in their work and completed the job on time and within budget. We were thrilled with the results! We had rain leakage from our roof that caused water to seep thru the ceiling. The ceiling sagged and mold was found. They tore out and replaced the entire ceiling and insulation. They prepped and painted the walls and trim. They cleaned up after without a trace.

Despite a thorough assessment, the proposal they provided was not a proposal at all. It was a…read moreseries of screenshots (sent by Chris G) with the excuse of malfunctioning software. Never heard from him again. Perhaps that's for the best.

May 20, 2025 My "go…read morelive date" was May 13, 2025, and I've been enjoying my new solar panels for 7 days. Though most of those days weren't all sunshine (lots of clouds and some rain), my solar panels produced more electricity than my home used every one of the six days. I didn't expect that, but I am very happy that's the case. I'm also a happy Earthlight Solar customer. Those who know me can tell you my personality could be described as a bit "anal retentive". I like to understand the details. As a result, I do lots of research and ask lots of questions. That makes some people, especially salespeople, unhappy. When I embarked on my solar journey, I understood very little about solar systems and buying options. I didn't know what a PPA was, or that I would be receive quotes for 5 different panel wattages across six different manufacturers. I interviewed 10 companies and got additional quotes from 5 more. Some solar companies were local to Massachusetts/New England and others were national. Some vendors proposed systems with microinverters while others proposed string inverters. Sometimes I got a reply to a question that didn't make any sense and I "did the math" to show the salesperson why felt that was the case. In one situation, the salesperson was flustered and never called me back after having visited my home. If you're getting the message that I'm not the easiest customer, you'd be right. In my experience, it's rare to have a "perfect" experience with any company/vendor. There's always some issue. (In my case, multiple issues including having the solar design rejected by my town's building department twice...) What matters to me is how the company addresses those issues. My experience with Earthlight Solar was not perfect, but it was very good. Again, that's why I'm a happy customer of Earthlight. When we experienced questions or issues, a member of the Earthlight team addressed them to my satisfaction. Every member of the Earthlight team I met or spoke with was knowledgeable, polite and professional. They were all responsive, respectful, they answered my questions, and they seemed interested in doing a good job. In particular, Earthlight's Day 1 electrician was sensitive to the questions of conduit placement and what I would like / allow both for conduit in the barn as well as in the attic. He wanted to ensure a smooth, clean look that wouldn't stand out on my house and barn. He also noted that my main power cable was not secured to the side of my house (it wasn't his issue) and he made sure that was addressed (strapped down) before he left. I also strongly feel that my sales executive, Orlando Rodriguez, was honest, direct and had my best interests at heart. At no time did Earthlight "badmouth" their competitors which was certainly not the case with some other solar companies. One in case, another local company and the runner up in my evaluation, not only badmouthed Earthlight but they provided misleading information. Clearly, I'm not alone in my happiness with Earthlight. I was getting a haircut and mentioned that I was in the process of installing solar. The barber asked me who the company was and after I told her, she said "my husband and I got solar from them too". I asked my barber if they were happy with Earthlight and she said that they were. If any reader of this review would like to speak with me about my Earthlight experience or would like information about the electricity production of my 22-panel solar system, I'm happy to speak with you. Just contact Earthlight and get my phone number from Orlando or one of the other company representatives. IRA KELLER

They never called back. I was disappointed because we wanted their quote. It's hard to find…read morecommercial vendors.

On April 21, 2026, T&S came to my home to do the yearly maintenance on my furnace. While they were…read morehere, I asked them to look at a slow leak I had in the heating piping system. The tech reviewed it with me and said he would let the office know what was involved. The leak was coming from a high point vent which would require very little labor and the only material would be the high point vent itself. I spoke with Jordan from their office and she told me the estimate was for $590.00 plus tax. I made a point to say that the estimate sounded really high for what needed to be done and Jordan said there was much more material and labor involved then I was seeing. I told Jordan I would want to see exactly what was being replaced and track the labor time while the tech was here doing the repair and we scheduled the repair. May 6, 2026, the tech arrived at 12:10PM, he went to the area and confirmed that the repair was just the replacement of the high point vent itself, and he was done and back in his truck at 12:50PM. A week later I received the bill for the full $590.00 plus tax, I called and spoke with Jordan who said that I had agreed to the price when I scheduled the work, I told her that's not how I remembered it and regardless the tech was here for less than an hour and only used one small high point vent so the $590.00 plus tax was really high and I asked to speak with the owner. Jordan called me back to let me know the bill had been reduced to $230.50 plus tax which I felt more accurately reflected the work that was actually performed. Jordan made a point to say that there would be a note in my file moving forward where I would have to agree in writing with the estimate before any further work would be performed, I stated I was not happy with this and that, if the original estimate had been accurate in the first place this issue would not have happened. I again asked to speak with the owner and to date I have not heard back from anyone. Jordan was somewhat confrontational and did not in any way try to resolve the issue. I have been a customer of T&S for approximately 9 years without any issues like this before. I know they were either recently bought out or merged with another company so beware if you are having work done to make sure you fully understand the scope and advocate for yourself regarding pricing. It is a shame to have to do this as I deal with many service companies and rarely ever have issues like this. On the rare occasion there is a conflict between pricing and the actual work the other companies I deal with reevaluate the work and corresponding bill and adjust accordingly without any attitude and/or statements that I'm going to have to accept their pricing in the future whether or not I agree with it. I will be looking for other options for fuel oil, maintenance, repairs and installations in the future...

I own a local business in town. Our AC Stopped working. They came out right away and fixed the…read moreproblem. With temperatures predicted to be 100 degrees, We really appreciated it! Thank You Guys!