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    Posh Paws Pet Spa

    4.2 (33 reviews)
    Closed 9:00 am - 6:00 pm
    Updated 3 months ago

    Get pricing & availability

    Response time

    2 hours

    Response rate

    100%

    Services - Posh Paws Pet Spa

    Bath and groom only

    Full grooming

    Pet haircut

    Posh Paws Pet Spa Photos

    Recommended Reviews - Posh Paws Pet Spa

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    Reviews With Photos

    Rick H.

    After months of following recommendations and being disappointed we came across Kennedy and communicated a plan via pics and words for our Aussiedoodle puppy. It came out terrific and we were so pleased!

    Fresh cut!

    Crystal gave my pup the cutest cut and he smells amazing! She is very knowledgeable and pays attention to detail! The facility is very clean and nice inside.

    Kennedy took care of our labradoodle who had pretty bad matting from his recovery suit post-operation and he is doing so much better now! She treated him very well, attentive to detail, and he is already looking happier and running around! Thank you!

    Mona T.

    Amazing amazing amazing pet spa! Owner is the kindest lady who worked through the matting issue my doodle had. The second I walked into this spa I saw how clean it was and my dog Max would be safe there! She spent time talking through things with me. Being pregnant and anxious about my dog she messaged me throughout the grooming and was very gentle with him being a puppy. If I could give this place a million stars I would! I'm recommending all my friends in ladera and Rancho mission viejo to come here! Here's her texting me throughout to keep me checked in! Also I am signing up my dog for the daycare there! So glad I found them! This will allow me to have time with my newborn when she's here and my dog to have some fun!

    His nose bridge totally shaved down

    My labradoodle had a grooming appointment with the specialist Pollyanna who called and said that he had matted hair so it would take a lot longer to work through the issue and perhaps shaving him would be a good option that could be done within the timeframe they had allowed for our dog. I have never seen a more terrible botched job. She shaved him down so much you can see the white from his skin on his face, belly, and backside. She shaved his face down to the skin on the bridge of his nose making him look like a different dog. She nicked him multiple times on his face and on his privates where we see missing skin and red spots!!! She said our dog cried through the entire time he was there (3 hours) and she accused him of trying to bite her which he has never done before, I wonder why? She was inflicting so much pain on our Beau I can't stop crying just thinking about it and neither can he. He has been crying and itching his nicks for hours. On top of this she had a horrible attitude and suggested we give him a Xanax or some sort of anxiety med when he has appointments so he isn't so stubborn! He was stubborn because he was getting mistreated. She charged us full price knowing how bad she made our dog look. Also, if I had read Sara's or Kristen's reviews ahead of time, I would not have brought him. This woman has a history of mistreating pets and saying their coats are very matted so she doesn't have to spend the time doing her job because in reality Beau could have kept at least another inch or two of hair on his body if she took the time which was confirmed by another groomer who took a look at his coat before the grooming started. I'm surprised she still works there. Edit the morning after the grooming; We were contacted by their owner and she was so kind and so concerned to make things right for Beau. She had Crystal (another groomer who works there ) try to fix him up better so he could look more like himself. We appreciated her quick reaction. But, nothing will fix the 3 hours of pain our dog had to go through, he is traumatized!

    How our dog normally looks after a great grooming at our previous groomer.

    Absolutely horrible grooming. They ruined my poodle terriers cut by completely shaving him, gave him zero style and hardly cut his nails. They also did not evenly cut his hair as he has tufts of hair around the base of his tail that are a completely different length. I was shocked when I saw him. Neither groomer was friendly when we walked in, I was hardly greeted and the groomer that took my dog she had a less than pleasant attitude, literally zero personality and apparently zero experience either. Her nails are also incredibly long and pointed- not necessarily someone you want handling your 15 year old dog. Music was blaring and it felt like an inconvenience for them. I'm so disappointed and will never return. (If you are on any of the Ladera neighborhood pages I HIGHLY suggest you search them on there and post asking for personal experiences. I made the mistake of doing that AFTER I got home and was floored at the horrible feedback and reviews of their grooming!) photos below are how he looked when picked up vs how he SHOULD look after a decent grooming.

    Nice and clean old man!
    Katie M.

    Really amazing customer service! I called for an appointment for my big furry Labrador who sheds like crazy! They had an appointment for the following day, surprisingly! We came in and he got the run of the store! Very relaxed shop and really sweet groomer :) He looks great! The pricing was about the same for a mobile groomer!

    Turbo & Charger love Pollyanna!
    Kristen F.

    POLLYANNA is the BEST. We followed her when she came over because she is the only groomer our sweet, nervous schnoodle can handle. She loves Pollyanna and so do we.

    Very upset over the grooming experience my 1 year old GoldenDoodle has this past Friday. He had to shaved down due to being matted which I completely understand but to shave him down until he is bleeding and in pain is not okay. My puppy was so traumatized by the experience he hasn't been acting the same since and has been in pain. Again I understand why he needed to be shaved but to be shaved until his skin has sores is not okay.

    Little Angus McGee.

    Picked up Angus yesterday and Crystal did an exceptional job! We will be using her more it the future. Great job Crystal!

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    2 months ago

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    1 year ago

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    10 months ago

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    3 years ago

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    1 year ago

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    1 year ago

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    2 years ago

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    3 years ago

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    2 years ago

    I am here to tell you that this is a very good groomer with high integrity. Be sure that you give them a try. We will come back.

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    2 years ago

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    2 years ago

    We picked up our Maltipoo and she was happy and looked better than any grooming we have ever had! We will be back!

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    2 years ago

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    2 years ago

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    2 years ago

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    3 years ago

    Brought 2 dogs to be groomed. The groomer did a great job. Will definitely be going back!

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    3 years ago

    Great communication! My dog has been groomed here twice, once by Barbara and once by Pollyanna. They both did a great job!

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    Ask the Community - Posh Paws Pet Spa

    Review Highlights - Posh Paws Pet Spa

    My dog has been groomed here twice, once by Barbara and once by Pollyanna.

    Mentioned in 4 reviews

    Read more highlights

    MJ's Pet Spaw & Boutique Mobile

    MJ's Pet Spaw & Boutique Mobile

    (1k reviews)

    I would just like to think MJ and all of his staff for the outstanding service…read moreThank you for going out of your way and sending me the doggy spa van. It was much appreciated. I was really in a bind and my dog really needed a groom. MJ and the staff really care about the well-being of our dogs They really treat us like family. Thank you for that. Their hard work doesn't go unnoticed. You all are amazing and of course my dog looks fabulous

    Response to MJ: I am…read morenot writing this review on behalf of anyone else. This is my personal experience with you. Your assumption is incorrect. Having worked in the mental health field, I choose not to engage in combative or confrontational exchanges, which is why I did not argue with you in the moment. However, choosing not to argue does not invalidate my experience. As a fellow business owner, I stand by the fact that feedback--especially when it is uncomfortable--is part of operating a business. My review is not an attack; it is an honest observation based on my direct interaction with you. It is also consistent with prior public feedback regarding similar concerns about your conduct. Respect goes both ways, and professionalism should always remain the standard--especially from leadership. Original review: Excellent groomers, but the owner's behavior was unacceptable. The grooming service itself was great and deserves five stars. Unfortunately, the owner's conduct completely undermined the experience. He was aggressive, dismissive, and unwilling to accept any accountability. Rather than engaging in a productive conversation, he chose to rant, making the interaction uncomfortable and unprofessional. As a business owner, I understand that problems can occur--but professionalism, accountability, and respectful communication are non-negotiable. This experience was tarnished solely due to the owner's behavior, which is disappointing given the quality of the grooming staff.

    Posh Paws Pet Spa - groomer - Updated May 2026

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