Outstanding service from start to finish. Used them for trip to Indiana (pickup in Chicago). Both…read moredrivers (one each way) were professional, courteous and punctual. The cars were very clean and stocked with beverages for our 2 hour roadtrip. Highly recommend.

First class experience from the vehicles to professional attire drivers and on time service will…read moreabsolutely use again.

Everything was great. Timely staff picked me up and dropped me off in a recent-model Lincoln…read moreNavigator. Staff were friendly and attentive while driving. Prices were reasonable, will use again.

Great car service. Very professional and reasonable pricing. For an extra nominal fee they will…read moremeet you at baggage claim and assist with your luggage.

We have used Black Car several times now and appreciate the prompt, professional service. We have…read moremade them our go to for airport transportation.

Outstanding service! I accidentally booked my pickup for 11:00 PM instead of 11:00 AM and didn't…read morerealize it until an hour before landing. I messaged Dan from the flight, and he managed to have a car waiting for us as soon as we stepped out--zero wait time. Huge thanks to Dan and the team for saving the day!"

I see this company has very high ratings on Google reviews and Yelp. That's why I booked with them…read morefor a ride to Midway. It's the first time I booked a car service without talking to a live person, but decided to pull the trigger. They send automated texts and emails, including the name and phone of your driver. I tried calling and texting them the day before just to be sure everything was set up, but they never called or texted me back. Of course, the next morning the driver is nowhere to be found, so I call him and he says "I told Grid yesterday I couldn't pick you up". I call the service and they start scrambling to figure out what went wrong. They call me frantically with some BS story that the driver went to the wrong address. The. They said they had someone on the way (20 mins away). I told them to cancel it and I just ordered an Uber, which arrived in 10 minutes so we could make our flight on time. I'm clearly in the minority here, given their ratings, but you don't get more than 1 chance to let me down for something like this. They still have not emailed or called to acknowledge cancellation of the return pickup or to apologize for totally screwing this up. All these guys seem capable of doing is sending automated emails and texts. We're never using these guys again.

Always reliable on time and a classy business. We have used them for wedding and airport…read moretransportation. Always very nice and accommodating.

If I could give them 10 stars I would. Philomena was absolutely amazing. Picked up my in-laws on…read moretime and drove them to a retirement party. Philomena took care of them the entire night and delivered them home sweet and sound after the party. They do not make good people like this anymore. Thank you so so much!

Great Service,Beautiful cars and Safe Drivers. I will…read moredefinitely recommend this company. Thank you,

Flawless and divers on time, polite and informative. Great experience as a female traveler highly…read morerecommend

Book this place. They are efficient, affordable and arrived on time. Our driver was awesome. Their…read moretexting system was good about alerting you of their location. We ended up using this service to Midway. We had a lot of luggage because we were moving across country. It was a seamless process. This service was reliable and took the guess work out of whether Uber or Lyft was going to show up with the appropriate amount of space. Our SUV was substantially nicer with free waters and fit our 5 suitcases plus carryons.

Professional, prompt, polite, all the alliterations…read more I hired Top Fleet to take my daughter (and me) to her COVID vaccination appointment. The driver was kind and kid friendly. They truly helped make something that could have been scary into a special memory. Every detail was easy. They were communicative, responsive, and clear on all aspects of the job. I will call them again and again. Thank you.

Top Fleet Limo is amazing to work with. They have the most professional drivers and are always…read moredependable. I Would never use another car service. From their SUVs to their Sprinters... cars are clean, comfortable and they have a great selection in all sizes.

I was visiting Chicago for the first time and was going to uber to my hotel but I've heard horror…read morestories about O'Hare airport so decided to take a look into a private chauffeur/Concierge service. After doing research I narrowed it down to 3 companies who were all within $10-$20 price of each other and the other two had about 4X the reviews mostly positive but EJ took the time out to answer a lot of my questions in detail and put me at ease with my concerns where the other guys gave me one word answers and made it seem like they were out just to make a quick buck. EJ was very easy to communicate with and gave me some pointers about the city. I hired EJ to pick me up at the airport with a meet and greet and then also pick me up at my hotel to take me back to O'Hare. He even texted me the morning of my departure to ask me if I wanted to be picked up a little bit earlier then what we discussed when booking due to traffic being a little heavier than normal. EJ goes out of the way to make sure their customers are satisfied next time i am back in Chicago I will definitely use EJ and I have saved their number in my contact list. Thanks EJ for making my first experiment in Chicago a great one and for taking some stress of my shoulders!!

From the start and all the way to the end it was the most enjoyable Limo service I've ever…read moreexperienced. The driver Apo was amazing and enjoyable to chat with and the Navigator was spotless. I would highly recommend EJ Concierge Ride and if you get lucky enough to get Apo then you will have an awesome experience as well. Thanks again Apo.