Horrendous service and history of ignoring communication, unless it pertains to them collecting…read moremore money. Substandard condition of venue. Terrible floor plan layout. Cracked floor tiles spanning entire venue, gum-stained carpet and dance floor, energency exit obstructed by curtains, and cracked glass railings. Planned to have our wedding reception here. Owner made false promises to us to complete repairs, so we would sign a contract and pay him money. Now refuses to complete. Originally shared 2nd floor could accomodate 400 guests, despite fire safety plan stating 260. After bringing this to attention of venue, now claiming they never stated this, despite multiple witnesses and written confirmation. Originally, told us they would provide a seating arrangement, now refusing to provide this stating this is our responsibility to create for their venue. Refuse to provide a to-scale floor plan, for us to even attempt this. Originally told us insurance was included with our event, now stating we are liable for purchasing. Recommend all to avoid this venue. They have made planning our wedding a nightmare and expect us to pay additional funds to cancel our event, despite a void contract and venue's inability to meet expectations. Many cheaper venues available in better condition and with management that demonstrates integrity.

the site is really beautiful. No doubt you will have an unforgettable party. The attention is…read moreexcellent, they are a very responsible and professional people.

Tldr: Clean dressing rooms and large viewing areas, lots of dress options and genuine staff make…read morethis a low stress experience! Came here in search of a Watters gown with the mama; we didn't end up purchasing but the service was phenomenal! Lots of great deals, champagne and cupcakes for tax free weekend, and these ladies know their dresses. I felt like they really understood what I wanted and what my mom wanted, and they offered me lots of options for customizing the dress to suit my needs. Had all my family lives in the Orlando area to weigh in, I would definitely return to seal the dress deal here. Tip: tricky location around the back of the building, not facing the lake. Parking becomes scarce if there is a wedding next door so I would park in the large lot. Catherine did a great job working with me as a dress noob and Jacquelines veils are absolutely stunning.

I can't say enough about how wonderful this place was. My daughter flew in from Wisconsin to go…read moredress shopping with me. I did a little recon in Orlando the weeks before my daughter came in. This was the only shop I didn't go in first. But I read the reviews and I felt that this shop would be a good place to start our day. So I made an appt for 9am! First of all I hate getting up that early on my day off so I was grumpy as we stood outside waiting for them open. We drove from WH, so we got up at 6 to make sure we made it there on time and find the place. We arrived about 15 min before they opened, which gave us time to drool through the windows. Once we were let in, we were very pleased with the selections available. Then were taken to the area where the mark down dresses were kept. Waters dresses for under 1k! and others. Wow. So we tried on many dresses and we found the one. But we had three other appts that day! Our assistant Danielle encouraged us to go to the other appts! What sales person does that? She wanted us to be happy with our our purchase! So we did. Of course each dress was compared to THEE dress. As the day came to a close, we had narrowed our choices down to three dresses. I suggested to my daughter that we return to the first shop and try the dress again for comparison. So we called them to let them know that we were coming back, but according to gps wouldn't make it until 15 min before closing. Thanks to interstate 4, that did not happen. We called the girls again and let them know that we were having problems with traffic and could they please wait for us, as the gps now showed that we would be getting there 5 min after closing. We weren't even sure that we were buying the dress, but they still waited for us! Unbelievable in this day and age! We got there, tried in the dress again, and I started crying. My baby was beautiful! WE SAID YES TO THE DRESS!! And even though it was now 30 minutes past closing time, they broke out the champagne!! I couldn't be happier with the service we received! They went above and beyond and I have a happy baby which makes a very happy mommy!! Thank you!!

On May 20th, 2024, we attended a "Celebration of Life" for my sister-in-law who sadly passed away…read moreon April 30th, 2024. The deceased has four daughters who were left behind during this difficult time. They took the time to book a celebration for their mom's passing called "Yvette's Celebration of Life". The four girls did a venue at the Crystal Ballroom at Veranda located at 7065 Westpointe Blvd #140, Orlando, Fl 32835. It was a private party where certain family members got the invitation. Once we arrived the building was a site to see. There was plenty of parking alongside the business. The entrance was breathtaking with beautiful chandeliers hanging above a high cathedral ceiling. The tables were white linen tables covered in the center with beautiful all color roses. We had a different type of celebration which was a party of life after death. Those were my sister-in-law wishes. She wanted us to remember her parting and laughing and spending time with the family. And so, we did. The food was excellent, her daughters catered food and the room was awakened with a DJ, and a violinist, this was something they pulled together with some friends that were very talented and wanted to pay their tribute to my sister-in-Law. The daughters, all 3 of them had something beautiful to say regarding their mom. The ballroom was very spacious and beautiful. Lots of space to get up and mingle, walk around, and dance on the floor. They also had an open bar for a few hours. Plenty of room to decorate as you wish. plenty of tables and seating. My sister-in-law would have approved if she was alive. The entrance was beautiful and decorated nicely. Thank you, Crystal Ball Room, for the experience. This ballroom you can book any type of event and you will not be disappointed. I want to thank the Waitress and Waiters that worked on May 20th, 2024, for there professionalism and for making sure it was a smooth process from beginning to the end. Highly recommend it. . MARIAE

We had a wedding there. Staff rude! Glasses silverware were dirty. The bathrooms were filthy…read more We planned this wedding for over a year. This was not the beautiful memory we thought we were getting. So many beautiful venues I would look at something different. Our friends had their daughter's wedding there in December and had a similar experience. So why I decided to write a review

I had the great honor and joy of partnering with Andrea Vigil of Sublime Event Designs to translate…read moreour initial event vision board into the most amazing and beautiful "Wonderland" (Alice in Wonderland) party for our members. Andrea is truly first class among event design and planning professionals. From her warm smile to the compassion and understanding she exudes in every interaction, Andrea is gracious, professional and friendly. Andrea, your design for our party was both inspired and unique, your creativity was off the charts and your attention to detail was flawless. I would recommend you to any clients or company looking for a creative event designer. I feel truly blessed to have partnered with you on our 32nd Autumn Classic Annual Gala! Endless gratitude for helping me bring "Wonderland" to Lake Nona Golf & Country Club! It was without doubt the MADDEST party of the year!

From the owner: Sublime Event Designs is a creative event design and production firm, specializing in corporate,…read morebranding and experiential events. Our full-service design team travels with clients to provide a seamless experience no matter what state or country your event might take place. With over 20 years combine experience we offer meeting planning services for conference groups, seminars, retreats, team building and incentive sales trips. We can assist you with anything from Event Décor Rental, Furniture Rentals, Table Décor Rentals, Floral Design, Production A/V Needs, Custom Fabrication, LED Décor, Market Lights, Entertainment, Catering, etc.

Working with Deise was a pleasure! She and her husband are very easy going and have a good taste!read more

From the owner: Call us for free consultation for your special Dayread more