My 92 year old dad first went to Central Valley hearing to replace hearing devices that he lost. They gave him a loaner without doing a hearing test and he signed a document that said that If he lost them, he would be liable for $5,000 per device $10,000!!!
When we read the contract, we immediately called Posey's where my step mother had taken her father several years earlier. Our call was answered by the nicest person. She understood my issue and we were able to see Bryan the next day.
Bryan gave my dad an audio exam and spent more than an hour with us. He was very patient and answered all of our questions. He read the agreement the other place had made my dad sign and said that was highway robbery. That they receive these loaners from the manufacturer at no charge.
He fitted my dad for a loaner while we wait for the insurance to verify coverage to get his permanent aids. No contract, no threat!! My dad can hear better than he has in years. He is very outgoing and not being able to hear (50% hearing loss in each ear) has changed him. So hearing again made him soooo happy.
Thank you Posey's for treating my dad with dignity and respect and for your high integrity and kind employees. read more