We were staying at the resort for my brother's wedding and had a reservation here for dinner. We had the pleasure of being waited on by Guadalupe, who accommodated us very well and even made fresh tiramisu in front of us. We had the best time enjoying fresh pasta, pizza, and desserts. My favorite had to be the pesto gnocchi and the spinach ravioli. Chef's kiss read more

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Came to this resort in February 2026 for a wedding and had a lovely date night dinner here. The service was great and the food was also delicious! read more

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Portofino at Grand Palladium was grand. We celebrated our 25th anniversary here. The pesto gnocchi was by far the star of the night. The appetizer bar is a nice touch and tiramisu was YUMMY. Service was top notch and atmosphere was peaceful and beautiful. Worth the reservation! read more

Portofino - Italian Near Me - Cancún, ROO

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Food here is definitely prepped in advance and reheated when you order. The country of Italy should be insulted by what they call chicken parm here. Total garbage. The minestrone was a salt bath. Saltier than the water at the beach. Pastas were ok, but even they looked dry and reheated. Food is edible, but even the Olive Garden is better than this. read more

All inclusive resorts ask you to wear collared shirts or a jacket with slacks and closed toe shoes... only to disappointment your sweat-filled efforts to meet their dining standards... when all you really want is to eat in your shorts and slippers. But this restaurant absolutely deserves your respect... so whatever you have to drag out of your carry on to be here... do it!!! When I have the first bite of the appetizer or salad... I basically know what I'm getting myself into. A lot of restaurants are fancy with foams and reductions and blah blah... but from the first bite of the apple and cheese salad... I was undone. The complexity of texture and flavors... the sweetness balanced with the vinaigrette's acidity and creaminess of the cheese... perfection. The calamari is perfectly cooked... and not something you get at Olive Garden but one single beautiful piece of squid. The Arrabiata penne is spicy and subtle in saltiness and balanced with perfectly Al Dante penne. Slight sting of the spice tingles the tongue while the sauce feels weighty. The risotto is the star of the shrimp risotto and perfectly cooked while flavored with subtle creaminess and the goat cheese is not overwhelming but perfectly harmonious. The Ossobuco is so tender that it literally falls off the bone with a prick of your fork... the sauce is rich with the wine risotto. The picatta fish was slightly over cooked but the artichoke melody of red onion and Swiss chard was phenomenal! The basil sorbet and Panna Cotta is the perfect way to finish. I can't begin to explain the subtle sweetness of the tomato basil jam and how it perfectly complements the smooth creaminess of panna cotta! Please please don't eat anything else until you come here... then you'll regret ever going anywhere else... Inside is beautiful and the outside sitting area also has fans to cool you down. read more

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FINALLY, a decent meal at the resort! Everything from the first step into the restaurant to the last bite of dessert was perfect. SERVICE - It was pouring outside so I came in with my daughter first. I was busy entertaining her while holding a cup of coffee and one of the employees saw and offered to put my coffee up and proceeded to have a conversation about my daughter. She was very sweet. The moment we sat down, the waiter took our drink orders. Soon after, another one came and asked if we would like olive oil and balsamic vinegar with our bread. This came out almost immediately. FOOD There was already an array of appetizers on display for you to grab while waiting. It was very inviting. Caesar Salad - We had gotten a Caesar from the sports bar the other day and the greens were wilted and old. Happy to report that the greens here were so fresh and crispy. Wonderful salad. Fettuccine Alfredo w Chicken - The noodles were nicely cooked. Not too so dente but not overly boiled. Would have liked more chicken but satisfied. Carbonara - The sauce was creamy and the bacon gave it a good savory balance throughout each bite. Tiramisu - Loved the detail of the waiter pouring the sauce over the cake. The cake itself reminded me of a cheesecake which I loved. It was delicious. The wait for our food here was maybe 20min too! The restaurant itself ran everything so seamlessly. We were so impressed and left happy. Definitely make a reservation here while at the resort! read more

Completely mismanaged place. No clue on who orders what. Plus you get dessert before main course etc. Food quality is subpar at best. No flavor at all. Extremely disappointed. read more

Family vacation down here in Playa Mujeres, visiting the combined Dreams and Secrets resorts. Tonight, our family of five went to dinner at Portofino, the Italian restaurant located on the Secrets (adults only) side of the resort. The menu had a fair selection of appetizers, salads, pastas and mains, as well as a few dessert selections. There's something in there for most palettes, from fish to beef to seafood to a veggie dish or two. We started with several appetizers: the Beef Carpaccio, the salad of Macerated pear in Barrolo Wine with Almond cheese. I'm not sure what it is in the restaurants in this resort, but they seem to have an aversion to using any seasoning salt. The beef used in the carpaccio was high quality and perfectly tender, but the only flavor on the plate was of olive oil. Just a few crystals of Himalayan or kosher salt would have perfected the dish, but instead it turned out bland. This was a 2.5* dish that could easily have been 4* if they'd just sprinkled a touch of salt on it. The Macerated pears were absolutely fantastic, one of the best pear salads ever, and beautifully presented. 5*s on that plate. On to the mains. Daughter and family friend ordered the Osso buco. Cooked perfectly, fork tender, and the sauce was decent. Had a slightly sweet flavor, and we detected a touch of Cinnamon in there. Nice. The saffron risotto, our entire table unanimously agreed, was the finest risotto we have ever eaten anywhere. While there were other failures in this meal, the two types of risotto we had across four plates were not among them. Whoever's in the kitchen at the risotto station knows EXACTLY how to cook a perfect risotto in every respect. 5*s on the Osso buco plate. We ordered another side of the saffron risotto (just couldn't get enough) and all agreed it was identical to the first. So they can repeat it. Top marks for consistency. Wife ordered the Tagliata of Beef (basically a small steak), rare. The menu noted the side as Truffled potatoes. Neither of us detected any truffle and the potatoes were green. Menu fail: these were actually a puree of peas and potatoes. Steak came medium in parts, medium rare in others. Cook fail. Flavor was decent but this 2.5* dish could have been 4*s with a bit more attention to detail. I had the scallops. There were three small (20ct-ish) scallops, on a bed of (again, flawless) Asparagus Risotto, with a lobster sauce. They, again, avoided seasoning so the scallops were totally bland. The cook was fine, not under or over, but there was no sear on the scallops at all. The outside's texture was exactly like the inside, and a little seasoning in the plate would have brightened it up. This is a dish with 4* potential, but just had too many technical errors to give it anything upward of 3*s. Son had the Sorentinos Negros de Salmon (black ravioli-like pockets stuffed with Salmon) in Frangelico sauce. He (who eats everything and is easy to please) absolutely loved it. I thought it was a solid 3* dish, not bad, but not particularly memorable. On to the desserts. Wife and friend each ordered Tiramisu, and son ordered the coffee ice cream. I just took a nibble of each in the interest of culinary science. The Tiramisu was (unconventionally) served in a tiny espresso cup, but presentation was very solid, bordering on excellent. Taste was fabulous, using real ladyfingers (not "cake") soaked in rum. Other than the small three-bite size, it's sure to please. Coffee ice cream was decent, but... Well it's coffee ice cream, not much to say. In all, I'm rating Portofino 4*s but this is one of those reviews where I really wish Yelp would allow half-stars, because it's really a 3.5 here. It's better than "A-OK", but not quite "Yay, I'm a fan". There were hits and misses, but overall, a decent dinner. read more

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Beautiful restaurant located at Secrets Playa Mujeres. During my stay at the resort, I visited many of the restaurants at both Secrets and Dreams, and this was my favorite! Every bite was incredible, and the flavors were balanced and delicious. The portions are on the smaller side, so I would recommend ordering a few extra dishes. (But it's a great opportunity to try more of the dishes, since they're all so good!) The house wines were good, and just like everywhere at the resort, the service was great. read more

Portofino - Italian Near Me - Cancún, ROO

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Oh my goodness after 3 days of awful food during our stay this place was everything I wanted and needed it. From the moment we walked in we had high hopes as it just appeared to be a well oiled machine. All staff looked on top of it, the kitchen members were hustling. We could just tell this was gonna be the star of the trip and it was. Within 3 minutes we had drinks and bread and oil and vinegar. Orders were taken within 10 minutes and food was out within 20. We were beginning to think that was impossible at the restaurants at this hotel. And everything was amazing!! Our server was so great. Ceaser salad- we've had a few during our stay that were all wilted and old with cheese melted together but not here. The lettuce was so fresh and crispy and the cheese was perfect. I inhaled this in like 5 seconds. Bruschetta - incredible. I actually don't even usually like bruschetta cause I don't like when the bread is hard as a rock but this was the kind of bread that crumbled the second you took a bite and the flavor was so good it kept giving you more and more with every bite. Carbonara- this is my go to pasta dish and I was so happy to see this on the menu after days of unfulfilling food. It was amazing. So creamy, pasta cooked perfectly and the flavor was perfect. Penne ala vodka- I didn't love this one as much cause it wasn't creamy but it was still good. We were used to over ordering because of the small portions at other places in the hotel but not here! We all ordered two dishes thinking it would be the same but they were normal portions and we had way too much food. Their presentations on desserts were also beautiful unlike other places that just never made sense with blue frosting randomly spread on the plate. This place nailed it. I wish we could go back and make reservations here for every night. read more

What a nice and pleasant dinner. The service was excellent the food was good and one of those restaurants I would come back to. The waiter was knowledgeable about the food and provided excellent recommendations. The wind was also actually decent and I had two glasses haha. Normally the one hair isn't that great but I was pleasantly surprised. All three courses including the desert was tasteful and eloquently presented. Definitely a place you should come check out if you are here. read more

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Robinson is the absolute best waiter. Elpidco came and made sure we had a wonderful time. And Roberto made wonderful food. Lasagna was the best ever. Karla made sure we knew what we were doing read more

Beautiful restaurant!! Great ambience and very clean. The service was very pleasant. The waiter had great knowledge on the menu and accommodated veggie friendly at our table! Would definitely return! Great date night or even with a group of friends for a special occasion! read more

Portofino: excellent dishes: beef carpaccio, risotto, oso bucco. OK dishes: salads were under dressed and ravioli under cooked and in need of a little salt. Risotto was perfection. Not an easy task. On a. Second visit service was excellent and the food was very good. Risotto was again well prepared. Three cheese cannoli was properly cooked and the fish of the day, something in the snapper family, was really good and served with a well prepared polenta. read more

Excellent customer service! We had 4 people check on us to make sure we were doing okay and they genuinely care. Great views and lively vibe. read more