I would give them 0 stars but unfortunately that
is not possible. First off very little care is taken when
repairing mobile phones, lots of finger print smudges on your screen and screws
missing internally. When my phone became water damaged I took it in
for a repair. I came back the next day after the repair and
they wanted £40 for it. (The part needing replaced cost £17 on Ebay) I went across to the bank and got the money and
paid them. I later discovered that my 32gb micro SD that I
had inserted in the back of my phone was missing. I went back in and asked them about it and they immediately
started to cover their backs by saying: no sir, we told you not to leave
anything still inserted in your phone. (Which they did not by the way) However I am willing to forgive them for that as I
forgot and that was a mistake on my part. The guy at the counter then phoned his manager
and they together came to the conclusion that there can't have been a 32gb SD
card in the phone as Your model does not support that size and kept asking me
if I was sure it wasn't a 4GB. I like to make a lot of notes on my phone, everything
from long-term plans, important information to quotes from inspirational people
sourced from the internet. However when I got home, I discovered that they
had done a complete factory reset and that I had lost everything. Maybe I was
dumb for not even considering that this could happen. However I think they
could have at least given me some warning. Around a week later and my phone started
demonstrating all the symptoms that it had had before it went in for the
repair. (Like maybe they just passed a factory reset off for a repair *nudge
*nudge) Anyhow I was too pissed to go and take my phone
back into this money grabbing shop so ordered the part off ebay (£17) and
repaired it myself. (There was no sign that the inside of the phone had even
been opened when I looked inside.) My repair has worked perfectly for more than half
a year now so, I AM LITERALLY BETTER QUALIFIED THAN THESE GUYS TO MAKE A REPAIR,
A MOBILE PHONE REPAIR SHOP! To fix my mobile. Luckily I managed to find the SD card in the end,
it fell out of the case I handed in with the phone when I brought it home.
Although they had said they would reimburse an 8Gb SD Card if my 32gb could not
be located. But I had soo much music and important stuff on
the 32GB that the 8GB reimbursement would have meant little too me anyhow. P.S. I think the guy that repairs the phones
smokes also read more