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    Porter Realty

    3.0 (2 reviews)
    Closed 8:30 am - 5:00 pm

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    Property Craft - Detail cleaning fire damage

    Property Craft

    (5 reviews)

    Basement flooded. These guys were recommended by a friend. WORSST. MISTAKE EVER. They refused to…read morework with the property manager, only the owner, so everything took 3x as long to get approved. Came to do the initial bid. Included partition wall for neg pressure dehumidifying and more. Took 2 weeks to even start work. Showed up the first day the left after less than 2 hours, but they hauled away the carpet that was already pulled up. 2nd day, 3 guys. Removed tack stips. Put in 1 fan (no dehu, no wall,) and ssaid itd dried out enough on its own not to need more. 3rd day, 3 guys. Vaccuum the debris, applied antimicrobial to several floors. 4th day heidi came out. Said it needs asbesos testing and got annoyed at the microbal growth in the locations where the leak occured, where the most damage was. The crew leaders? Great. The crew and Heidi? A completely unprofessional person who put up road blocks every step of the way. The moving of furniture was discussed with her prior to initiation or work, but the guys who showed up day 1 had no idea so didnt bring a 3rd guy with them that day. As a property manager and person who works in the office of a contracting/construction company? Believe me when i say: This has been the worst experience with a company i have ever had the misfortune to deal with. Here we are, 3 weeks from the initial bid, and all they managed to do was remove the pile of pulled carpet, tack strips, vaccuum and apply antimicrobial to about half of the 850 total square feet. Heidi should be ashamed of herself and scott, the owner should get office staff that is competent, can communicate and can be professional.

    Property Craft was wonderful on their last visit, and every time before. They came promptly and did…read morenot leave until the job was complete. We asked them to abstract a foreign object in our night depository dropbox and they did not disappoint. They did not leave until it was solved. Thank you so much for all the time and effort that went into this silly, hard job; it is greatly appreciated.

    Porter Realty - realestatesvcs - Updated May 2026

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