If I could give zero stars I would! This is for the owner, Kent..We have done business with him in…read morethe past and more recently this winter and he's a crook. Makes promises that he never follows through with and acts like he's better than everyone. I've heard through the grapevine that he is cheap and treats his employees like crap.

When I decided to replace most of my carpet and upgrade my countertops in my kitchen, a friend…read morerecommended Highland. I am very grateful for that recommendation. The products they offer are absolutely beautiful. Their quality is top notch. The sales staff is very kind and patient. The installers are meticulous and friendly. My home has been transformed thanks to Highland!

We are so thrilled with our new flooring! Jerome does beautiful work. They worked with us to tweak…read morea couple things after the job was done and get it just right. We will definitely keep them in mind for any future projects.

Today I did receive a call from Mary, owner, wanting to know what the issue was. I stated my claim…read morejust as I did in my previous review. Gabriel did admit there were issues. Mary did say that she would call me back after checking into the shades I actually wanted. When she called back basically the estimate was different and if I wanted what I had requested I would have to pay $300+. She would pick up the delivery and the installation. I declined. to add insult to injury, one of the workers Jennifer, made a statement that I had called her and told her that I wanted these incorrect shades. I've never spoke to this woman, when you call into the number you don't pick a person to talk to. The only people I dealt with is Dustin and gabriel. Turns out Jennifer is Dustin's wife. At this point I do not want to do any business with this team especially since somebody working there would resort to dishonesty. In order to make this statement they actually went back to phone logs to see how many times I had spoken to them on the telephone. Instead of just providing reasonable customer service they go out of their way thinking they can discredit me. Lack of integrity is no bueno!

No longer lives on island moved to mainland to help his momread more

Derek was the absolute best plumber in the Waikoloa Hawaii area, cannot find anyone to replace him…read moreboth responsible affordable professional knowledgeable caring and kind.

Manager Antwone did a great job sanitizing & deep cleaning my bedroom carpeting including inside…read moretwo closets. Polite, friendly and professional, he promptly called me after parking, entered condo within minutes, put on shoe covers, rolled machinery on thick runway covers to protect wood floors and in 45 minutes he was DONE. Neat, affordable, & better service than I expected. Highly recommend!

We did a web search, and this is the first one that popped up. it had amazing reviews so we went…read morewith this gentleman. He did not disappoint! His attention to detail was impressive, the carpets were sparkling when he left and it smelled amazing! For the value, it was very reasonable! I will definitely use them again for any future projects!

I have had this company clean my entire home for the past 3 years. They do an awesome job and very…read morereasonably priced.

I was recommended by porter realty to this company to clean my carpets. I had three rooms at about…read more175 sq. Ft. Each and they came in without quoting and cleaned them. then decided that they should charge me $125. What a rip off. Scandalous company to be charging people that amount for $2.50 per square foot. Would not recommend this company to anyone. I'm sorry I allowed them to take advantage of me.

We love the work Silverback did on our 800 sq ft covered patio, front patio, and double driveway…read more They are meticulous about their work, and often work extra time to ensure everything is to the owner's satisfaction. In this area, even summers can present weather challenges to get the work completed as expected. The owners are genuine, honest, fair and very hardworking. Their price, we feel, was comparable the amount of work required to complete our project to our satisfaction. Talk to them, let them know what you need and they will work very hard to deliver. We would definitely hire this team again.

Had an appointment scheduled for a week. Stayed home waiting for them to come. After 15 minutes…read morelate, I called them. They answered immediately. Said they were busy and couldn't make it and were out of range.... yet they answered when I called. (Why didn't they call me?) I would not do business with folks and companies run this way. I suggest you do not either. The only way you can teach people they can't screw with other people's time is by not dealing with them. Bad, bad service! Call other companies and not these folks!!!!!! About an hour after writing this, I got a call apologizing for not calling and letting me know they couldn't make it. I accepted their apology, but it still cost me a day of my time (the appt was to be at 11am). Said she didn't write down my phone number initially. I know stuff happens in life...just wish they would have been better organized to let me know sooner!!