This dental office is amazing. Dr. Suzanne is amazing, what a blessing she is to the city of…read moreLebanon. After so many poor experiences with dental offices, I didn't trust anyone. Dr Suzanne restored that trust again and is living proof there are still good and honest people in this world. I will never take my kids anywhere else. Too bad she isn't a family dentist, I'd send everyone I know to her!!

Both of my kids went here for a while; now only my daughter does, but we really like Ms. Suzanne…read more She is great with the kids. The waiting room is fun, with books, an activity table, and a video game system for the kiddos while they wait for their appointment. Each of the chairs in the back has a TV for the children to watch while they are getting the work done or cleanings. Headphones are also available to the patient. One adult is allowed back with the child during the appointment. At the end of their appointment, they are given a token to get a prize out of a toy machine near the exit. All of the staff (with the exception of one of the older dental techs) is very friendly and welcoming. That particular tech pulled a filling out of my son's tooth during a routine cleaning and was very rude and in denial when confronted with it (after she just got done telling the doctor that she had done it but it had been by accident). That lady is the reason for the four stars, if not for her I would have gladly given five.

Love this practice. Most recently I had to have a crown and things went great. The staff is always…read moreso friendly

Had to find a dentist for a regular cleaning and this was the recommendation off of Next Door and…read morefrom friends. I have severe dental office anxiety from some horrible experiences, and I was thankful to see a friendly and professional front office followed by a kind and thorough dental hygienist. Dr Timothy Pfountz followed with a detailed explanation of my X-rays and discussed our plan for the replacement of some older fillings that my former dentist was monitoring. The best part, they take my insurance- so we shall see how this first filling replacement goes. -Update to follow.

My son moved his office from Franklin, TN to Mt Juliet due to our move. We have been on this office…read morefor about 2 years. He has never missed an appointment for ortho. We were 16 mins late to one appointment and they refused to see my kids for 6 months cleaning. Reschedule and told me 4 months away. So I called Franklin TN and they got me in. We saw them every 2-3 months almost 7k dollars later I'm informed that my son who has only had one cavity his whole life has THREE CAVITIES AND NEEDS A ROOT CANAL. I'm pissed like how the heck do your staff missed that. I'm about to file all the complaints I can because this is unacceptable. Talk about ineffective dentistry at its best. I will not be back and I am looking to see if they are financially responsible. My PRIVATE dental insurance should be charged for their inability to be sound professionals. No grace given today!!!! Kicker: two years ago FRANKLIN OFFICE was watching that tooth. How did you miss that? Very upset because this is painful and could have been avoided. Beyond disappointed

The ortho team at Snodgrass-King king is A+. Dr Heidi is efficient thorough and kind. I've seen her…read morenow for two adjustments for lower braces. Staff is great too! Plus dr Heidi is kind of a perfectionist and when it comes to my smile that's a perk!

This is where my kids go for their dental needs!!! Dr. Larson and his staff are very friendly and…read moreprofessional. The treatments are usually quick in and out and if it ever takes longer they have lots of jungle gyms and games for the siblings in the waiting room to be entertained with! The staff is patient with the kids and very sweet which helps the kids become more relaxed before a regular cleaning or filling!

Extremely unprofessional scheduling and complete lack of respect for patients' time…read more This is the second time Zoo Crew Pediatric Dentistry (Hermitage) has canceled our appointment at the absolute last minute. Today, my child missed a day of school for a 10:00 AM appointment, only for the clinic to send a text message canceling right before the appointment because the doctor is out sick. To make matters worse, this exact same situation happened previously. The last time, they called to cancel while I was already sitting in their parking lot, claiming the doctor was busy. Canceling at the last minute twice-after parents have already taken off work and pulled their children out of school-shows a complete disregard for families' time and effort. Very disappointing experience. I will not be returning and cannot recommend this location.

Been having my cleaning and oral surgeries there the last three years. Kelly takes good care of me…read more Thank you, Kelly. :-) The surgeries that have been performed have gone smoothly & my after care there has always been outstanding. Recommend.

I've been using Twi. Lakes for a few years now. The admin staff knows me by name when I arrive. The…read moretechnicians are experienced and thoughtful. The dentist always provides his feedback on the circumstances at hand, providing options and allows me to decide the course of action (excluding any emergency type situation of course).

My son is 2 months old. When he was born he had difficulties latching/getting enough milk when I…read morebreast fed him. I saw a lactation consultant to informed me that my son has a tongue tie. As a mother, I was very concerned. Tongue ties are getting diagnosed more and more these days and I was scared at the possibility of getting the laser treatment dentists offer. We asked the pediatrician what they thought and they sent us to sumner pediatric dentistry for a proper opinion from someone who has seen it before. I was warned several times that a lot of times facilities can over diagnose to get money out of parents by just doing the procedure. To say I was nervous is an understatement because I'm a new mom with my first... I felt at ease the second I got into this office. The staff was so caring and sweet and took a genuine interest in my little one. The dentist looked at my son's mouth and gave me so much honest advice coming from a father himself- and not just a professional. He was honest, genuine, and insisted on only doing the procedure if he thought my son needed it. He said he thought he was thriving as is. I couldn't thank him enough for looking out for my son's best interest and mine as his mother. I will recommend all of my friends go here, and I've found the dentist my son will see for the rest of his childhood. Thank you all so so much.

I took my 4 year old here today. He is terrified of the dentist but I thought we finally were…read moregoing to have a good visit. Of course, that changed once he arrived. The staff could not have been nicer. The front desk was super efficient. You are able to fill out forms online which is awesome. Our wait was short and the waiting room was very nice and kid friendly. The front desk explained everything in detail which is always nice when you have several forms to sign. My child was so anxious that he wouldn't lay down and started crying. The staff was very kind and explained everything to him. We did move to a private room (which made me a little less embarrassed). Both the hygienist and the dentist were very gentle and patient even though my child was not cooperating at all. I would definitely recommend children's Dentistry of Gallatin.

We've been using Associated Children's Dentistry for our three kids since 2010, and are careful to…read moreget our 6 month checkups. My eldest son sustained quite a bit of damage to his teeth in an accident in 2008, and as he gets older, there have been some issues with the damaged teeth that have needed to be addressed. First, I do want to say that they can be difficult to get in contact with as you usually have to leave a message even during business hours. They do call you back promptly. I was told that they work with a skeleton staff, and that the dentist is not in attendance every day they are open (or at least this is how it was 6 months ago - obviously, appointments requiring a dentist are scheduled for days he is there.) They also have had a bad habit of rescheduling appointments since they don't have a backup if the dentist is sick or can't come in. However, most of the time (except for when the dentist got sick) they seem to call well in advance. Still, it's really annoying, especially the one appointment that took three tries. They do allow parents in back, contrary to other reviews. But they do recommend that parents wait in the waiting room, as your nervousness does make the children nervous. I imagine the review about the mother in hysterics over her child is exactly why the protocol is in place -it's hard as a mother to sit by passively if the child acts like the procedure hurts or is uncomfortable, and people rooting around in your mouth is never fun. Some people can handle their own discomfort for the sake of their children better than others, just like some people are better with blood than others. In my experience, they've done very well with my children, and keep in mind that right now these three are 8, 5 and 3. Even when my two youngest were very young, they did very well in keeping the children calm and relaxed, and treating it like a game rather than the torture I personally think dental cleaning/work can be. There is a little waiting room in back for the kids with games and toys, so they never feel like they are in a sterile, boring, scary environment. Finally, due to the trauma my eldest's teeth had as a toddler, he had to have a tooth pulled because it wasn't coming out on it's own and it was damaging the permanent tooth above it. He is my most likely to get hysterical over shots and other painful things, but he came out of the tooth pulling smiling, much to my surprise. I had some questions regarding the pulled tooth that day, and when I called the office, they had the dentist themselves get back to me almost immediately to answer my concern.

This facility has gone down hill since Dr. Wood passed away. Seem like my grandson never sees the…read moresame dentist. He has been going for past 8 years. Decided to change dentist and they found 13 cavities. I have his teeth cleaned every 6 months. He brushes his teeth. Make me wonder how he got so many in 6 months or did they miss some?

Dr Oxford and his staff are the best wouldn't go anywhere else. His staff are the friendliest and…read morethey are always there when you need them. He and his staff are AWESOME!!!! Would recommend them for anyone needing their services. Love them! Jackie R.

After being treated for months longer than originally told for my Invisalign plan, and already paid…read morethousands of dollars, I was finally supposed to receive my retainers this week and not only did I have to call the office to check if they arrived, they did and now they're making me wait even longer to come in and pushing back further when I can get my Invisalign off. I have constantly been told one timeline in person, and then every time I speak to the front desk or come in next for appointments, they change the plans or timelines. Their process to off board clients with Invisalign is flawed and very frustrating. They do not prioritize clients in their schedules who are finishing their treatment plans.