This is the second car care center I have been to and my second worse experience. I made an…read moreappointment for an oil change and asked about how long it would take. I was told 1hr 15min, after I was there for a hour and my car had not moved i got up to leave on my way out the head mechanic the one with a big brown beard asked me what was wrong? I told him this who franchise sucked. He proceeded to approach me in a threatening manner his manager had to come out of the building and in Lakestation this franchise forgot to put my oil cap back on so I stained 4 driveways and my garage before I figured it out.

I took my vehicle to a part store because it was acting up. They ran a diagnostic test. The test…read moresaid i needed the TBI replaced. .... my vehicle doesn't have one! Idk.... At the store was a customer who recommended me to take my vehicle to Dave Cooper. When I arrived at Dave's he informed me about the TBI and we both chuckled. Then he made an appointment for me to return with my vehicle. On the scheduled date I dropped off my vehicle, Later that day the secretary called me and told me that my vehicle would not start for them and that they would need to replace one of my batteries since they had tested it and it was very weak. She also mentioned that this was probably the main cause of the problem. They changed the battery and now my vehicle runs like the day I bought it. Thank you Mr Dave Cooper and all his staff. I'm definitely taking my vehicle to you when needed.

I live out of town, my battery died after getting it jumped. I gave Chris's car care a call. They…read moretold me to bring it over and they could get it in to diagnose it. I took it over and was greeted with a smile. They were able to get my truck in immediately, and I was out within an hour with a new battery. I appreciate the fast service, and kindness that I received definitely would recommend! thanks

I went to the David Taylor dealership for a recall. While there, they told me I needed new brakes…read morefor over $1,600. I then took my car to Chris's Car Care. They were able to get me in right away and replaced my brakes within 24 for less than the dealership quoted me. Great customer service too!

I am taking this time out of my busy life to extend a gratefull, heartfelt thank you to the local…read morebusiness owners /family/ employee of Flanigan Tire. I have been doing business with them now for nearly 20+ years,and no I'm not a family member, friend or employee. In a world of constant uncertainty wondering if the price is fair,if the work is really needed and will it be done right..... fear not,for the Flanagan boys are here! What a Wonderful Life it would be...if all held to the values of thee. Thank you,and God bless. PS: call first, they keep pretty busy in the summer months.

I arrived first thing on a Saturday morning and I was seen right away. I was there to get a tire…read morefixed. They were able to fix the tire but upon doing so they discovered that another tire had a bubble. They brought it to my attention. I was able to purchase a good used tire as this was an unexpected expense. They didn't have to even bring it to my attention and the fact that helped me out with a good bargain was amazing. Great job guys!!!!

Place came highly recommended and I am beyond let down almost 2 months in the shop after being…read moremoved from the last one I've been told 3 different reasons why the car isn't ready and is taking extra weeks at a time extra , supposed to get back today and very predictable it's not ready damage at last shop was quoted under 5 thousand Tom and Ed's quoted almost 9thousand you almost think they are damaging the cars themselves due to negligence or incompetence Gerald has a terrible attitude front desk wasn't any better how this place is open is a shock to any series business highly disappointed and made sure to tell everyone I know to never come here

I have used Tom & Ed's for years now. I honestly can't say…read moreenough positive things about them. The front customer service is friendly & helpful. They are fair and honest in their assessment, transparent about the process for repairs, and are sure to get your vehicle back to you as quickly possible without compromising the integrity and skill of their work. Their paint and body work team is amazing! Highly recommend for all of your repair needs.

Highly recommended! Prompt service! Caden (driver) got my truck up on the flatbed quickly, dropped…read moreme off at the car rental, and took my vehicle to the shop. Good price on the tow.

Dave was amazing! He towed us from Michigan City, IN to the suburbs of Chicago. He was kind enough…read moreto allow our dog to travel with us. When we dropped the car off at the garage, he then had us load what we could in the truck. He dropped us at our house. He went above and beyond! Thank you!!

I work for an apartment community, and someone from this location just called on our recorded line…read more I was trying to help them, and they were cutting me off and being rude, so I politely tried to end the phone call. They called me b**** at the end. I then tried to call their location back and rectify the situation, and was hung up on. If this is how they treat other businesses, specifically women, I will make sure to spread the word to go elsewhere. It is very disappointing that a local business would choose to be disrespectful to another business and it's workers.

I've been going to Wallens for as few years and I've never been disa, Chris and Matt Wallen and…read morethe crew know cars and trucks front and back. I never hesitate to tell people they won't go wrong there. Tim Allen

We got help from these folks when our engine had an issue while we were driving through the area…read more They were responsive and fair. Ultimately our problem was more than they wanted to take on as was related to a recall issue. Would recommend them to someone needing repair service.

While visiting in the area of New Buffalo, MI and Michigan City, IN early Aug., 2022 my rental car…read moreshowed that one of my front tires was low on air. Grand Beach Tire and Auto Repair was kind enough to see me right away and fill the tire with air checking the tire for leaks and checked the air in all the other tires. Everyone there was so kind, helpful and efficient! Highly recommend them!! They had also helped me with a rental car 3 years ago that had a flat tire and needed to be repaired. Best experience not only once but twice from Grand Beach Tire & Auto Repair! They are the best! A big THANK YOU from Peggy F.

Augustin Ramirez of First Response is both a brilliant mechanic and a mensch…read more I know that "mensch" is not a Spanish term, but a Yiddish one - but I have never come across another word that so well expresses how great I think Augustin is. I wanted to make an offer on an old van - like today. The big "Your Mechanic" national mobile mechanic outfit could not look at the car until Friday. I googled "Mobile Mechanic Calumet City", where the van was - and got Augustin's shop as the first listing. At 9 AM, he said he would look at the van at 1 p.m.! I was thrilled. I hired an Uber and went down to meet him. I trusted his vibe immediately. I could tell he was a regular guy and very savvy. The seller was off running errands and texted me that he would be there in 10 minutes. As he drove in with the van - which was much newer than the one I have been driving -, I thought, "Wow! It's beautiful." Augustin said to me,"The suspension is shot. that will be $800." I asked him, "How the hell could you tell that in 30 seconds?", but he had no time to answer before the seller was out on the street with us. I have been trying hard to not let my romantic infatuation with new vans drive my decision making. I tried to ask a hardball question of the seller: "You keep emphasizing how wonderfully this van drives. Why did you tell me that you're driving around town in 2nd gear?" "Because it won't shift into 3rd gear." Augustin looked me straight in the eye and then the seller straight in the eye: "It needs a new transmission. That will be $1600." The seller protested, "You can put a new transmission in these things for $600!" Augustin said, "Not if you want it to last more than three months. $1600." Even though the seller had agreed to help me bring a mechanic to look at the car, it was out of gas and we could not take it for a test run. He climbed in a friends car with a gas can to go get gas. Augustin, seated in his pick up truck, looked at me with genuine pain in his face. "Don't do it! You don't want to put $2400 into a 2002 vehicle. A car that old with a busted transmission is scrap. It's not worth $500. He would never take that small an amount, because he probably will find a sucker to buy it for $2400." It was absolutely clear to me that Augustin was not just showing off how much he knew - he was genuinely concerned that I was about to get taken. I said, "Say no more Augustin. I trust you and I don't trust him. I don't want to be standing on the street out here with him when I tell him "No". Can I catch a ride with you to your shop and call Uber from there?" "Sure, hop in. You don't need to wait around for him. He's a flimflam man and you don't owe him anything." Augustin also does all kinds of auto repairs in his shop in Hammond IN - just across the state line from calumet City, Illinois. He won't travel more than a half-hour from his shop to do mobile evaluations, because it burns up too much gas and time. I've already told two friends about Augustin's shop and feel confident that he will take good care of their auto repairs. This guy is the real McCoy: avgenuine person who cares about his customers and also happens to be a brilliant mechanic. I recommend him very highly.

My car has a broken stud and I asked if they would be able to come and help me out. They asked for…read moremore information on the car and then never responded nor called back. If they were unable to do such work, they could have just said that and I would have tried to find someone else. Wasted my time