We hired Senco Home Services for our roof replacement. Unfortunately, the experience has been…read moreextremely frustrating and unprofessional. Our project remains uncompleted with a mudroom without a roof, despite us having paid the full amount of $13,000 for the project. What is most unacceptable is the complete breakdown of communication. Over the past few months, we have placed numerous calls and sent multiple emails; however, they have become entirely unresponsive, only occasionally replying to give us false completion dates. We were promised a timely and professional service, and instead, we are left with an unfinished job and a vendor who has essentially abandoned the project. This lack of accountability and disregard for a paying client is alarming. I cannot recommend Senco Home Services to anyone who values clear communication and project completion. Avoid the stress and look elsewhere.

In January 2023 I signed a contract for a new roof and in April paid the $4,900 deposit, but I…read morenever heard back about the install date despite repeated attempts to contact them. On May 27, 2023, I notified them that I had filed a Fraud Claim with my Bank to recoup the deposit, and that got their attention and they scheduled the installation for early July. There was minor damage done to an attic fan and a gutter issue they were supposed to fix during the installation. In October 2023 there was a (new) significant leak that caused over $1,000 in interior damage. They finally sent someone to fix the roofing issue but never sent the electrician to fix the fan. In February 2024, Chris showed up and explained what else he was going to do to fix the leak issue including re-routing a gutter and making a downspout larger. Between July 5, 2023 and May 15, 2024, I sent dozens of emails and texts and made multiple phone calls to three people at SENCO. In May 2024 I threatened to file claims here, with the Better Business Bureau, and the Tewksbury Chamber of Commerce. Within days they called me to say they would be by within the week to make things right. I haven't heard from them since. If you hire SENCO, expect to pay out of pocket for any damages.

Rented a wet tile saw and the blade wouldn't cut a straight line. Had to return and get one from…read moreHome Depot (which cut perfectly straight). When I explained issue when returning there was no apology or offer to make it right. I'd go elsewhere for tool rental

A full service lumber yard. Prices and quality are better than Lowe's and Home Depot. You can…read moredrive right up to the lumber and load it directly onto your trailer or truck. No need for the Blue or Orange carts.

Accurate Seal coating did an amazing job on sealing our driveway. They were meticulous in preparing…read morethe driveway for the sealant. Wish I could send a picture of the finished work but the driveway looks brand new! Price was great and on time as promised. I've used others who spray the sealant but their method of hand applying filled all the small cracks and looks beautiful. Don't bother looking around for a company to seal your driveway. Call Jim. You wont be disappointed.

Accurate was Honest, Reasonably Priced, Did a fantastic job, Came when they said they would. We…read morecouldn't be happier. I would highly recomend them.

Requested quote for new countertops and hardwood floor--done by 2 different people. I really…read morewanted to support a small business. Purchased hardwood flooring from them, didn't look like the store sample when installed and the finish was very different. I was told flooring was very durable, so since it looked different than store sample, I poured red wine on a scrap piece. The red wine stained, and Drew kept telling me it was the same flooring and he was sure I would be happy with it even though I proved that was not true with the red wine. I felt like he was selling me a bag of crap and telling me it was chocolate. Their crew left my house in a shambles during demolition phase. We literally could not walk in our kitchen because of debris stacked a few inches high. I was told they assumed we weren't going to live in our house while they were there. Countertop quote took 2 months to get final quote, and by that time I had already found someone else.

Wanted to share our finished project. Scott and Mike were at my new home at the crack of dawn with…read moreall of my carpet! They are WONDERFUL guys and did an amazing job! I could not be happier. Sharing pictures of carpet, my Aquatec floor and master bath tile. Thank you to the entire team at In Stock Flooring, from one very happy customer!

As a homeowner I sometimes have repairs to do since my house was built in 1900 and the brothers who…read morerun this business are extraordinarily helpful and knowledgeable. They know their products and how to use them and are happy to explain everything, despite being very busy. They are professionals who are willing to assist homeowners and they have excellent products. I couldn't ask for anything more. JS

I've only had good experiences here. I'm not a contractor, just a homeowner with small DIY…read moreprojects. Helpful staff and reasonable prices. My latest project...

If you are like I was and obsessively searching reviews to find help with your floors then you can…read morestop now. Elm Park Flooring is the one. Having purchased my first home, I was incredibly confused and overwhelmed on how to remove 30-year-old, heavily stained carpet from my entire property. Enter Julie and team. They clearly laid out options, thoroughly measured the property and did not let my modest budget stop them. In an industry filled with less than savory companies, Elm Park Flooring was a bright spot and I cannot recommend them enough. They were incredibly professional, kind, and flexible. When I noted I needed the floors done asap, Julie didn't push back and instead found a way to make it happen, ensuring the job was done two weeks after my showroom visit. The whole experience was incredibly positive and I highly, highly recommend them.

Linoleum installed in kitchen was cut short in the width. Both sides had slivers of linoleum set in…read moreglue. The carpet has a few slices near the door where it was probably being stretched. The end of the seam near the baseboard heating is very visible in the living area. The work was done in a semi commercial unit. I'm sure that the price is the same for a bad job!! The rug cleaner called the installation " sub par " Yikes!

What a letdown. I called a few days ago and spoke to a man about repairing tile in my bathroom…read moreand he said to come by and make an appointment. I went today and two women told me they could not do that because they do not do demolition. Who demolishes a bathroom?? When they ripped out my old kitchen floor and bathroom floor years ago, they did not consider that "demolition." Look elsewhere!

Could not be happier with our recent experience with Messinas. From the sales people, to the guy…read morewho came to measure, to the installers .... completely polite, professional and hardworking. This is our 3rd time we have used Messinas and we are totally happy with the results. This time - we replaced the carpet in our Master Bedroom and the stairs. Perfect job done and reasonably priced. WOULD TOTALLY RECOMMEND THEM!!!

Brand new roof installed..by a crew who really was not prepared to deal with a very complicated…read moreVictorian Roof..with many valleys and a square teritt..it leaked from day 1.. came back over a dozen times over the course of 4 months trying to fix..had to strip the entire valley to add a rubber roof under up 3 ft of valley.. it seemed to work..now 1 yr later another valley is leaking bad..and have plaster wall damage inside house....I don't feel confident that they are capable of this repair as it took the 6-7 attempts at the other one..I have contacted them..they were supposed to go up and look today..and didn't..

From the very start, I could tell that Rick, the owner of Tallbot Roofing, was meticulous,…read moretrustworthy, and reliable. I got several quotes, and Rick was the ONLY roofer who actually took the time to give my entire roof a very close inspection, upon which he pointed out several issues (some of which I had previously noticed, but hadn't yet mentioned). I had a lot of anxiety about the job, due to some other structural issues with my house - but he essentially held my hand throughout the process, and made me feel very comfortable, and well taken care of from start to finish. When I was ready to have the work done, he fit me into his busy schedule, and got the job done in a very timely manner. I really can't recommend him highly enough!