Car was due for an oil change. Made an appointment for 10:30. When I arrived was told it was an…read morehour plus wait even though I had an appointment Service manager apologized for the confusion and gave me outstanding service. Even washed and vacuumed the car. Waited a total of 40 minutes between oil change and wash for car.

Tinia was an incredible sales associate. She is a straight shooter, took our budget, and our daily…read moreneeds seriously. She did not try to up sell us on anything. She worked patiently with us for 3 days and every time we pulled into the parking lot she made us feel at home. Tinia is not your typical sales associate that I have ever dealt with, she almost felt like family. She went above and beyond for us. I cannot say enough good things.

An Excellent Experience! Highly Recommend Abe!…read more I've been looking for the right car for the past couple of years, and every time I found one, something wasn't quite right. I'm a very picky person when it comes to cars, so finding the perfect one was not easy. Then I met Abe (Ibrahim), and I couldn't be happier with my experience! Abe kept his word, delivered exactly what he promised, and helped me find a beautiful 2021 Lexus LX 570 with only 15,000 miles in mint condition! The car was absolutely beautiful, exactly as he described it, and did not disappoint me at all. I actually flew all the way from Seattle, Washington, to Peoria, Illinois, to purchase this vehicle, and it was absolutely worth the trip! Abe even picked me up from the airport, which I truly appreciated. The entire transaction was smooth, easy, and stress-free from beginning to end. It's honestly hard to find people who keep their promises, stand by their word, and genuinely care about what they do. Abe is one of those rare people. He clearly knows how to find excellent-quality vehicles, and my experience showed me that he takes pride in his work. If you're looking for a high-quality vehicle and want to work with someone honest, reliable, and professional, I highly recommend Abe. I'm extremely happy with my Lexus LX 570 and grateful for the wonderful experience! Thank you, Abe, for keeping your word and making this such a smooth and enjoyable car-buying experience. You truly exceeded my expectations! I sincerely hope your business continues to grow and achieve even greater success. May God bless you, your family, and your business abundantly. Wishing you continued success, happiness, good health, and many more blessings in the years ahead. You truly deserve it!

I cannot say enough great things about Abe and Peoria Motorworks! I had been looking for a Tesla…read morefor long time and have dealt with many different dealers and came across Peoria Motorworks and had an absolute fantastic experience. The way Abe and his crew run Peoria Motorworks should be the gold standard on how dealerships should be ran! The only place I will go from now on! From the beginning to the end Abe was kind, fair and a pleasure to work with!

Brought my car in for a unscheduled visit and was promptly helped and taken care of by the service…read moreteam. It was a pretty simple issue, but I was in and out of there in 15 minutes and appreciate the detail of information given and quick service.

I brought my vehicle in on August 28th for an electrical repair, with the understanding that the…read morework would be covered by my insurance company. From the beginning, the Service Department (Jeremy) was unsure of how the process would work. After my insurance company confirmed their assessment was complete, I waited three days without any update. Over the following two weeks, I placed numerous phone calls and left multiple messages that were never returned. On September 8th, after demanding to speak with someone directly, I finally reached Brandon, who confirmed the parts had arrived but could not provide any timeline for the repair. When I followed up again on September 11th, I was once more sent to voicemail with no response. I then spoke with Debbie, who attempted to page a manager but received no answer. My own attempts to contact a manager were also ignored. Out of frustration, I submitted a sales inquiry online--only then did I receive a prompt call back. During that call, I was told by Jeremy that the parts had not arrived, directly contradicting what Brandon had told me days earlier. On September 14th, I called again for an update, but once more received no answer or return call. Finally, on September 16th, Jeremy called to say my car was ready. This lack of communication, misinformation, and disregard for customers is unacceptable. My family has been loyal Subaru owners for years--we currently own five Subaru vehicles and replace them every two years. However, based on this experience, you can be assured we will take our business to Moline, Illinois, instead of returning to this dealership. I hope this complaint is taken seriously and that corrective action is implemented so other customers do not endure a similar experience.

Fast Response really great experience going thru a tough situation highly recommend a Gentleman by…read morethe name of Ruben assisted me and my loved one in a time of need was there at location within 20 Mims of call very professional also affordable

Super fast response, fair prices and GREAT WORK!! Highly recommend 100% They came out to get my…read moretruck towed it and fixed my cv axel with ease!

We were in the market for a used 2022-2023 Jeep Grand Wagoneer. I found one listed on their site…read moreand requested information on the unit. Amanda Grandsard sent me all the information on the unit. She also sent me the Buy Back paperwork that Jeep sent with the car so i would know what all was done for the buyback repair. She also told us it did come with a 1 yr bumper to bumper warranty from Jeep for the buyback repair. She also sent me all the recall work and updates that were done to the car that they had on file for the buyback. That information did match what Jeep put in the paperwork when they did the repair. They were upfront with the info we needed to take a trip 5.5 hrs to go test drive and drive it home that night. We are very happy with our transaction with the Jeep Grand Wagoneer. My daughter forgot a picture that she took with her sister and forgot it in our old van. Amanda Grandsard found it in our van so my daughter could get her picture sent to us. I would recommend this dealership if you were looking for a new vehicle to drive. Make sure you give Amanda Grandsard a try. She was upfront and very nice person to make a car deal with.

We had a wonderful car buying experience from Roanoke Motors. I really appreciate Brian Frank for…read morehelping us select a vehicle perfectly suited for us. Brian listened to our needs and offered some great advice, ultimately leading us to a vehicle that had features that will make our travels much easier. Aaron the finance manager made the entire paperwork process very easy. Matt the owner leads a great team and it is very evident that customer satisfaction is their number one priority. Jayme & Rob H.

I am very pleased with the customer service that I received at Mike Miller Auto Park!…read more I bought a used 2017 KIA Forte the middle of March/2022. Within the first two weeks the car started stalling at nearly every intersection. I took it in for service more than once to resolve the problem. The technician, Dave, listened to me, understood the issue, and did his best to fix it. Unsuccessfully. At each service call I was given a loaner free of charge. Both the salesman, Ted, and the General Manager, Devon Anderson (who gave me his personal cell number), made contact with me and assured me the problem would be fixed or they would get me into another vehicle. I now own a pretty 2021, Hyundai Kona. I am a full time delivery driver and was more than anxious at not having a reliable car. Things happen and bad cars slip through the cracks. I am truly thankful that when this happened to me that Devon, Ted, and Dave were there to assist. Once again, I can not be happier and relieved with the customer service I have received at Mike Miller. Thank you!

A big shout out to Bruce, our sales consultant, and John, our finance manager! They truly made a…read moredreaded experience of going to a car dealership hassle free. They both were very personable and worked with us to ensure they were meeting our needs and expectations. We bought a 2025 Hyundai Venue and couldn't be more pleased with them. We bought from them previously and were very happy with the entire team. Thank you!

Our family has bought vehicles from here since I can remember. I just purchased my newest vehicle…read moreand it is AMAZING! I cannot say more about the staff, and their attentiveness to questions, along with how efficiently they get back to you, and get you the information needed. MANY MANY thanks to Mike, Joe, Quinn & Adam who have been nothing but patient, helpful, and informative throughout the whole process. I could not be happier with the purchase and the staff! Thank you!

Absolutely ridiculous service department. They had my car for over 3 weeks, 2 of they waiting to be…read morediagnosed. They engine was replaced. Less than 48 hours after I got my car the battery exploded! I called and Tina told me they would cover tow and not charge diagnostics. It it turned out to not be something they had done, I would have to pay the tow. They didn't cover the tow. They have had my car for 10 days. They sent a message asking if we wanted them to replace the battery. I called and wanted to make sure everything came back fine and if they had figured out what caused the battery to explode, because I didn't want it to happen again. Marcus said they had tested everything and the only issue was the battery. We go to pick it up and Tina says they have tested NOTHING and after I replace the battery they would run diagnostics for $185.