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Porsche Arlington

3.2 (297 reviews)
Open 7:00 am - 8:00 pm
Updated 1 month ago

Services - Porsche Arlington

Bumper repair

Auto frame testing

Auto steering and suspension repair

1 More Service

Rear-end damage

Porsche Arlington Photos

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Recommended Reviews - Porsche Arlington

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I no longer trust this dealership. I brought my Cayenne in due to an excessive amount of condensation that builds up in one of my headlights. The service rep who was supposed to facilitate the warranty inquiry and repair did not communicate with me efficiently. A few days had gone by when I called for a status and according to him he was waiting to hear back from the warranty people. I called back again and he told me they recommended an aftermarket part but the dealership turned it down because they wouldnt be able to guarantee it. He then told me they would need to get back to us. I called back a few days later to get an update, nothing. I even tried emailing, no update. So I waited. On the final call...2.5-3 weeks later, I call and the rep tells me that the warranty people denied to replace it citing some clause in the warranty. Now, I was upset for several reasons. 1. If this was a legitimate reason, then why wasnt that communicated in the beginning. I believe it was an excuse to get out of making the warranty repair. 2. I paid good money for extra warranty and never really used it. You would think they could have done me that one solid. 3. When I called the last time, the rep told me it was denied days ago. Why would I need to keep calling to get a status check. I had to call the assigned service rep way too many times. When the warranty claim was denied, it shouldn't have taken several days to find out. It was like the rep really didnt care. Even after I called him out about the lack of communication he seemed to care less. Since that time, I never take my car back to that dealership. I hike it all the way up to the one in Bethesda.

'19 Cayenne e-hybrid

This is the fourth Porsche that I have purchased from Porsche Arlington. The first two ('19 Cayenne e-hybrid, '21 911 Turbo S) were when I was living in Alexandria, and the experience was so good that I bought the next one ('23 Taycan GTS) while living in California (and took delivery at the LA Porsche Experience Center) and the current one ('25 Taycan GTS) after moving to NY State - the sales process and the people involved are that good. Porsche Arlington ships cars everywhere in the U.S., but I took delivery in VA so my wife and I could visit our friends in the area, and I wanted to speak to the team I had worked with in the past: General Manager, Michael Nguyen; General Sales Manager, Victor Coronel; Sales Manager, Kody Wood; Finance Director, Donald Kim and for the first time on this visit Brand Ambassador, Abdu Rahman Quatarra. Here's the thing--these gentlemen worked together to coordinate the transaction in a seamless and professional manner. Credit to the senior managers for creating a great business environment for the customer. It's about "the tone at the top". My wife and I noticed that there was a lot of energy at the dealership among employees and customers. Regardless of where I'm living, Porsche Arlington will be my source of future Porsche automobiles - the only brand in our garage!

Kimberly T.

Porsche Arlington far-exceeded my expectations by providing outstanding customer service. The entire team was courteous, professional, and knowledgeable. You can tell that every staff member is sincerely passionate about the "Porsche experience." Big kudos to my sales advisor Mr. Mikal Holt who took the time to educate me on Porsche's engineering features. He went above and beyond to ensure I was happy. Also special thanks to Mr. John Stapleton, finance manager, for his business acumen and integrity. Finally, thanks to Austin his the tutorial on how personalize the driver settings. Vroooom! Vroooom!

2020 Porsche Cayenne
Caroline D.

I had such a great experience buying my first Porsche here. My Porsche, also happens to be the first car I've ever bought and Junehee, in sales, and Donald, in finance, made the experience GREAT! They were very knowledgeable about all the cars and warranties. My car wasn't ready to take home the day I bought it and I have a very busy work life so they were accommodating enough to deliver my Porsche to my house. I love my new car SO MUCH, and hope to continue working with Porsche, Arlington, Junehee and Donald in the future.

Missing Brake Air Duct (Passenger side)

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3 years ago

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Thank you for the 5 star review!

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4 years ago

Unethical dealership especially with the sale manager Victor (Hispanic background) absolutely misleading using his sale tactics.

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Ask the Community - Porsche Arlington

Like other dealerships (BMW), can I stop buy Porsche of Arlington and get my Porsche washed?

This is false. I just stopped by today (4/8/18) while passing the dealership and asked for a car wash and was told they only give car washes after service.… Read more

View All 2 Questions

Review Highlights - Porsche Arlington

A big shout out to Victor for building the gorgeous Porsche 718 Spyder for me.

Mentioned in 19 reviews

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