Tremendous service, immediate response, extremely professional technician Zac is spectacular. This…read moreis a very honest company, well trained experts, and prices are surprisingly reasonable. Thank you Zac for being exceptional!!

From the owner: We try our best to meet our customers needs without breaking the bank. read more

My elderly mother in law was talked into buying a new unit when she didn't need one which cost her…read more$14,000 dollars. Shortly after this purchase she was talked into getting new wiring done on the house for a significant amount of $9000 dollars to put in new wiring in which she didn't need. My mother in law is past 70 years old and on a low fixed income. It's really bad to sell elderly people things they don't need just to make a profit, a huge profit at that. Our family is not happy with AxsomAir in Natchitoches to talk her into making such huge purchases.

If I could rate them higher than 5 stars I would do it…read more We called them late on a Friday afternoon because we knew they had a plumber there. My elderly and disabled mother had a toilet that was running, leaking, etc. The gentlemen at AxsomAir were absolutely great. I spoke with Matthew, who Im assuming is one of the owners, and he asked me to give him a couple of minutes. He called back (quickly) and said he had a plumber who would be at her house in 15 minutes. Christian was there very shortly and had everything fixed in no time. In this age where companies and employees seem to be believe they are doing you a favor by letting you hire them, AxsomAir and their staff couldn't have been more friendly, professional, and accomodating. I highly recommend them for any A/C work you have (they replaced her A/C compressor last year) as well as any other services they provide, like plumbing.

I just had a service call from Bigfoot. Came home yesterday from a day trip to Natchitoches to…read morediscover my carpet soaked. Garrett from Bigfoot showed up on time cleared the problems and I am enjoying the cold air once again. Thank you Garrett and Bigfoot! You always come through.

BEWARE!!! They do not stand behind their work and have no integrity! My ceiling is ruined because…read moreof the drain pan leaking & instead of repairing it properly, they stuck a plastic jug under it to catch the water. Then had the gall to ask me if it was dry. Yeah, until the container filled up! It was half filled when a new AC man checked it for me. Keith screamed at me twice, hung up on me twice, & was extremely volatile to me with my son present. I wish someone had warned me like I'm trying to warn others.

Jerry and his team were absolutely wonderful. I had limited time to spend at home while they…read morereplaced our ac and furnace and I never felt like I could not trust them in my home with out me there. They are trustworthy, honest and I never felt taken advantage of. I'm still very happy with our purchase and so glad we chose Havens. Thank you! Work was done October of 2017 and I never write reviews but they deserve the best review!

So glad to receive such excellent air repair service in the Many area! We were without air, 98…read moredegrees in our camp, and Havens sent a tech out within two hours! Works great now! Thank you so much!

I would not recommend this plumbing company based on my experience. They came to my home to light a…read morebrand new water heater, and during the service, water leaked from an supply line and entered my attic and hallway ceiling. I was told that the leak occurred because the line was not capped. I was also quoted a service fee of $145, but I was ultimately charged $197, which added to my frustration with the overall experience. After the incident, I had visible water damage to my hallway ceiling, and water came through a recessed light that is now no longer functioning. Edrick stated that there was no water damage in the attic because the insulation had caught the water and they wiped everything dry. However, the visible damage to my ceiling and the fact that the recessed light stopped working after the water intrusion were concerning. I also had concerns about the service itself. Based on the events that occurred and Joshua's interactions with Edrick, I did not feel that Joshua demonstrated the level of experience or confidence I would expect from someone performing plumbing work in my home. What was even more disappointing was the response from management and customer service. I spoke with Joy, a representative, and Zack, the plumbing manager. Both came across as defensive when I brought the incident and resulting damage to their attention. Rather than feeling like my concerns were being taken seriously, I felt as though the focus was on defending the company's actions instead of addressing the damage and finding a resolution. I also requested the company's commercial general liability insurance information so that the property damage could be properly reported, but that information was not provided, refused in fact. Accidents can happen, but how a company responds when something goes wrong says a lot about the company. Unfortunately, the customer service or lack thereof that I experienced was extremely disappointing. In my opinion, that ultimately reflects management and trickles down to the staff. I expected better communication, accountability, and customer service. Based on my experience, I would not recommend this company to anyone.

I am not a native of the ACA service area, so I had to start from scratch when the problem with a…read morewater heater occurred. After calling several companies where I got no response, or a maybe I can come in two days response, I called ACA. The lady that I spoke to was very accommodating and knowledgeable. She told me a technician would contact me. And just a few moments later, I did get a phone call from a technician who asked me pertinent questions and obviously knew what he was talking about. The technician worked with me and met me at a time that I could get away from work. He showed up exactly when he promised. Being that he was very knowledgeable, he had the issue resolved in record time. The charges were extremely reasonable, especially considering that this was done on a day of very inclement weather when most companies were considering it an emergency only day. In short, in the future, I will not hesitate to call them for any plumbing needs that I may have.

Very prompt service, comes as promised and always fixes the problem the 1st time.Very reasonable…read morefees as well.

From the owner: We provide our customers with Fast efficient and friendly service with our fully stocked service…read moretrucks that allow you the customer to be repaired at the initial-visit.— When you call us we will give you an estimated time of arrival and return your call the same day should you leave a message. No waiting or wondering if someone will show up.— We service all makes and models of air conditioning and heating equipment. Guaranteed service— Ruud pro partner dealer—- We sale Ruud air conditioning and heating systems with 10 years warranty—-Free Estimates

Service was fast. They were able to resolve my situation perfectly. They even cleaned up the…read moredebris. Even my tenant was impressed. I spent 3 days vacuuming out my attic, applying energy efficient baffles and new insulation so I was pretty particular. Here is the before and after photos

I was staying in Mansfield and noticed that the air conditioner was making a weird noise and was…read moreleaking water. This was on a Sunday. I reached out tto Atlas and Chris was able to come over that day! After thoroughly checking out the system he decided on a plan of action. The downside was that he suggested we turn off the A/C. The temp was around low 90s, so that wasn't the sort of news I was hoping for! Anyway, to my surprise he arrived back at our home at 9am the next day. It took him about 60 - 90 minutes to square away the problem. Afterwards, we were cooling our heels in comfort! Great job by Atlas!