This business is now called United Towing & Auto Repair…read more United Towing & Auto Repair put a BAD AFTERMARKET FUEL PUMP in my 2017 Mazda CX5. When I towed my car to United on 5/26/26, United (John) told me a Genuine Mazda Fuel Pump WAS NOT AVAILABLE and I had to get an Aftermarket part. I paid $1109.67 for this Aftermarket part which failed in less than 30 days and I only drive my car 1-2 times per week. On 6/23/26, my car was dangerously stalling out on 278 & Burnt Church Rd and making a loud sound (not drivable). I thought I was going to get killed. Beachside Auto was right there, so I pulled in. Beachside diagnosed the issue right away as the faulty aftermarket fuel pump. They said this is a very sensitive part and genuine parts should be used on Mazda's for compatibility reasons. I guess United didn't know this? Beachside ordered a Genuine Mazda Fuel Pump (which arrived in 1 day), replacing the aftermarket part, and my car's been running great ever since. On 6/29/26, I brought the aftermarket fuel pump back to United to see about getting a refund since I was charged $1109.67 for this bad part. (Note that Beachside's Genuine Mazda part cost was only $880 for the REAL thing). I was willing to negotiate with United on the Labor ($405) since they'd already done the work. United said they'd file a warranty claim and that it'd be after July 4th to get back to me. I asked John how Beachside could get the Genuine Mazda part in a day when he told me they were not available. John tried to defend himself by saying he meant that the Genuine Mazda parts were not available on THAT specific day (i.e., 5/26/26). I can't read John's mind, nor know what he meant to say- I can only act on what he DID say to me that day - that the Genuine Mazda part was NOT available, only aftermarket parts were available. Even if local Mazda stock was all out that specific day, the part could have been shipped from another location outside their local delivery area. (The part is small - about the size of a very small cantaloupe). I returned to United a few days later to follow up on the warranty claim but they needed more time. I requested the $1109.67 part price refunded but John said that was "unlikely". John also called me 7/8/26 to ask me (again) WHY I didn't bring my car back to them for repair; I gave him the same response - that I couldn't trust them. They told me I had to use an Aftermarket part (no Mazda parts available) when Beachside somehow could get a Genuine Mazda part in just 1 day. United's "warranty repair" would have put another BAD AFTERMARKET PART back in my car. Additionally, another statement caused me to question their integrity/accuracy. When I asked about leaving my car outside overnight, John said not to worry because they have a "secure lot" since it's a tow yard. When I arrived on 5/26, no security existed -NO fencing whatsoever, no Rottweiler, n-o-t-h-i-n-g - anyone can walk right into their property. When I questioned that ("secure lot"), it became, "well, we've never had a problem before". On 7/15, I went back to United for their final decison. John told me I will get NOTHING ($0.00) back because I should have TOWED my car back to their garage for their warranty service. United honors the Manufacturer's warranty, in this case = O'Reilly's (where they bought part from). The Manufacturer's warranty states they'll replace the part or refund at their discretion - and only to the entity that purchased it (i.e., United). United's Invoice also states warranty repairs have to be made at their garage. However, if United is only honoring the Manufacturer's warranty, then they would've put another BAD AFTERMARKET FUEL PUMP back into my car since that's all O'Reilly has. Having another bad part put in my car, and endangering my life again on the highway, was NOT an option. United will be made whole by O'Reilly for the part cost, PLUS, get to keep my entire $1614.54 that I paid, including labor markup. This is 100% GREED and an absolute lack of fairness and ethics.

My grandson was involved in a collision at the corner of Schinger and 170. The person who pulled…read moreout in front of him left the scene The guys from National Towing came right out to see if he was OK. They removed debris from the roadway and pulled a truck behind his disabled vehicle with the lights flashing to protect him. They were not even in the rotation of tow trucks that day, but came right out to make sure he was OK. Kudos to all those guys. I went by to personally thank them and they couldn't have been nicer or more helpful Thank you, National Towing and Auto

Lube and Oil Change, Inspect hoses, brakes for safety. Charge was $115…read more They said I needed rear brake pads. It was near closing so I went back the next day. They quoted $265 for rear pads. I'm an 84 year old woman and I questioned the price. I also have a great sense of humor, so I said well if you are taking me across karma's k a B---h! They are a group of young boys and took offense to my joke and refused to work on my car! I drove to another repair shop and I also needed rotors,they asked if I wanted to see how they were working out worn. Auto Repair would have slapped a pair of pads on the worn down rotors, so I am grateful that they refused to work on my car. And when they grow up I hope they develop a sense of humor. Also the waiting area has 3 metal high stools to sit on and every time they go back and forth ( which they do a lot) a deafening bell chimes which is very irritating when you have to sit on those hard, cold stools for an hour.

12/12/2025 I was told the Auto Care Center on Parris Island…read moreGateway in Beaufort, SC was fair and honest, so I sent my daughter there to have her battery checked. Because she arrived late in the day, they asked her to leave the car overnight. The next morning they told her the battery was bad and quoted over $350 to replace it. She called Sam's Club in Bluffton--$140 with free installation. When she called the Auto Care Center back, they said she still owed $63 just for the battery test. Running late for work, she told me what happened, so I called the manager, Gary. When I questioned the $63 fee--especially when local auto parts stores test batteries for free--his response was, "I got to pay taxes." He repeated this instead of reconsidering the charge. Ladies, be aware before you take your car there.

Harry is extremely disrespectful. The police officer was sorely mistaken about how the employees…read moreunder this business are cooperative, and he is overall a terrible individual. Blatantly yelled in my face and escalated a situation that literally had no malice or aggressive undertone until he chose to respond that way, refused to give any details on how to get the towed car out, blatantly unhelpful. Just wow. I will also be filing a complaint with the J.P.D., which the officer who referred him has already been alerted about the situation.

Locked myself out of my car at the grocery store, was given Little's number by an employee there…read more They were there within minutes and had my car opened within minutes in the rain! They were very nice! Thanks so much!

They fixed my power window and did a great job. I will use them the next time my car needs an oil…read morechange too. They feature some of the best rates in town. I recommend them!

I told the lady working there to order me a part and let me know when it came in and she never…read morecalled. She didn't act like she wanted my business from the get go.

Very friendly no pressure sales person, Dora. She was honest and friendly while we perused…read moredifferent Mercedes models. Everyone at the dealership was equally kind and helpful. Very happy with our experience.

We took our SUV in for service. The service team was amazing. I felt like they really sat down and…read moretalked to us about service options for our SUV and what it really may need.

Bought a new Jeep Trailhawk in 2028 and Adam has done all work except one deep issue item . More…read moreoil changes than I can count even though the dealership gave me free changes for several years. Felt that the independent operator was a better option.

I was charged $725.00 for parts that cost $200.00 from the auto parts store that supplies them…read more I've tried 3 times to talk with the manager about the over charge. Crickets

Had wheel bearing work done here. Excellent work and result. I'll take my work here in the future…read more I also like that the service staff has both older, experienced mechanics and young people who want to learn automotive work.

Let me start off by saying I should have gone here in the first place. I went to Beachside Tire and…read moreAuto the other day and was almst taken to the bank. They diagnosed me needing wheel bearing on the front of my 2014 Corolla on BOTH sides and needing to replace both my control arms. This would have costed me almost $3000. I called Robert and Auto Doctors and asked how much for all the work and I was quoted about half the cost. Once the car was at Auto Doctors, they did a diagnostic and said that all I neded was one wheel hub. So rather than spending $3000 on parts and labor from an over-inflated price gouger, I spent less than $500 on a GREAT SHOP. Jason the owner and Robert his service writer are awesome.

Today I was out of state and my change oil light came on so I drove into Express Oil Change to take…read morecare of the problem quickly. There were a few cars ahead of me, but I was quickly greeted by an employee and my info was taken. Once I was in the garage my oil was changed and car vitals inspected in less than ten minutes as advertised. They do their job fast, just be prepared to wait for a few cars ahead of you!

Ahhmazzinnng !!!!! All these guys are sweet, helpful &…read moreknowledgeable of my Ram Solis Pocket camper van. Thanx guys.