Just left this establishment .. They catch birds in traps above the wash bays and then leave them…read morein there to die on their own. There were atleast two dead birds in there today. Seems pretty heartless. Spoke to the attendant who said its not his intention but that there are too many birds nesting above the bays. Not quite sure why the traps have to be set up so that do not allow the bird to be released OR change the area above your bays so nesting is not encouraged. When anyone knowingly tortures animals ..... My business will always go somewhere else. Shame on you Town Pump... Disgusting

Basic gas station fried food. Maybe that's exceptional for Great Falls. Fried chicken was fine…read more Pizza sticks, etc. Fine. At least the price - cheap - is right.

Took my service pet into the store with me to grab something for lunch and Gallop from register was…read morevery rude very disrespectful very hateful I do not recommend anybody go to the store who has a service animal cuz if you do you want to go there you get treated like garbage

Candy was insane. Coghlan paid for me so I got it for free. Nice guy. Bathrooms were clean until I…read moredropped a deuce. 4 star for the gas station, 5 star for the log.

This place will pull out 94.00 dollars on a 24 dollars gas charge. When I called and asked to…read morespeak to a manager they told me to wait two business days for my money back. What a joke! Do not use this place!

Always clean! If I am at Albertsons and need to use the restroom I will go to the little gas…read morestation in the parking lot. The staff is super nice and helpful! Plus sodas are just 99c.

I went in for a bag of ice late Sunday and the worker started talking shit about the last customer…read morebefore he even reached the door! No matter the shift every single employee appears to not only have poor customer service skills, well they just seem to be terrible people all around!

I have stopped in this place several times- no one greets you…read more I have asked for bait several times and I get told we don't' have any- then a 2nd employee comes around the corner and yes we do 3 or 4 times now all the bait is dead they charge $3.99 each lot of money to throw away But first & foremost the customer service is 0 the dark haired gal on 1/15/18 at 8am is worthless she needs to go to customer service class and learn how to address and provide good service not once did they apologize or tell me when the new bait may be delivered I will not buy any thing from this location and certainly not recommend them I RATE THEM A -10

The food was perfect and unique. For my first time in Great Falls, this was a great find! I highly…read morerecommend giving it a shot. I've never had gnocchi made into a patty, and the flavor of the chicken pasta dish was incredible.

We heard so much about the excellence of 5th and Wine's menu that we were willing to overpay for…read moretheir menu. Unfortunately, we were extremely disappointed. We were celebrating our son's birthday and this was not the dinner we expected. The waitress was solicit but unable to deliver entrees that were delayed beyond any expectation. Our dinner took two hours to be served and the dishes were at best of uneven quality (one entree was cold and the other one was salty!). The waitress apologized for the delay indicating that they had lost the order in the kitchen. She offered free desserts. Unfortunately, she came later and after bargaining for a fewer number of deserts, we only got one desert for 4 people for free (I guess the chef changed his mind or threatened the waitress to take the price of the deserts out of her salary!). I don't recommend this restaurant. Too pricy for poor service and poor quality.

Good store. Good service. Great gizzards.read more

I am writing this complaint in regards to my experience yesterday at the 10th Ave. S. location in…read moreGreat Falls, MT. I go in this location ALL the time and I mean ALL the time. I have never been treated bad by any of the store staff, until yesterday. I went into the pharmacy (for a friend) - I shop elsewhere for my pharmacy and this is why. I needed to pick up her 3 prescriptions (she's home with pneumonia) and I was also looking for an oximeter that she needed. She had spoke with someone on the phone about oximeters when she was making sure I could grab her scripts. When I walked in they were really busy, so I waited until someone came available. The gentleman made me address him to be waited on - I had to pop between pick up and consultation to get his attention. I told him I needed to pick up 3 prescriptions for my friend, but that I really needed help finding an oximeter. He looked at me like I was an alien, so I grabbed the cheapest one, showed it to him and asked, my friend said you have one for around $10? He goes, I don't think so, (without even looking), so I said maybe you could ask around? Next to him was a pharm tech named Velma and she very rudely and abruptly said, what you see is what we have and pointed in the direction. I said, I might be missing it, could you help me? I said I know you have one, my friend called in. She responded she would call a store employee to answer my question about an oximeter that is right there in the pharmacy. When the "employee" walks up - it's a manager and she was not AT ALL nice. I tried to ask her if she had an oximeter cheaper than the one I had found. She without even looking said, what you see is what we have. (Is this the basic response when someone asks for help?) I said, my friend called in and she quickly interrupted me to say, No she didn't, I would have talked to her. I was like, are you sure, because I know she wouldn't lie to me about calling and I know she talked to someone about her prescriptions. She rudely stated No again and went to turn and walk awawy and just dismiss me. I said, excuse me, what is your name? and she turns around and says, Shawna, I'm the manager. I said, good, because I am calling about both you and Velma. You are terribly rude! To which she replied, you were rude first! and she turned around and walked off. Now here's the thing. I've worked customer service over 30 years now. I get it. I totally do. There is not a day I wouldn't have gotten at least written up if not fired if I talked to or treated anyone that way, regardless if I "felt" they were rude first. I had been treated horribly for asking for a product I intended to buy and then when confronted by a manager, she didn't even have the decency to ask or address any issue I was having. She added to it! Any competent manager should be able to deescalate an angry customer simply by asking what the problem was. I was angry - it was ridiculous. Something appropriate to say would be, sorry for your experience, I understand your upset, let's get to the root of the problem. None of that - she literally poured gasoline on the fire with her crap Monday attitude. I don't appreciate it. For the record, I bought the $40 oximeter because I really needed it. My friend can't let her oxygen drop below 90 or she needs to go back into the hospital. There wasn't a cheaper one, I was mistaken about that, but my friend did talk to someone on the phone that she said was friendly and helpful - so it couldn't have been Shawna. I'm not one to complain - it really has to be a bad experience for me to go out of my way to say something. I too, work in customer service and I try to give people grace, but the whole experience from the guy in the pharmacy, to Velma, to Shawna - was appalling! I daresay I won't be going there anymore. Literally if anywhere else is open, I will take my business elsewhere. Thank you - and since I already see a number of complaints about Shawna along with a lot of 1 star reviews regarding your pharmacy staff - I hope something gets done to address her very unprofessional manner when dealing with customers.

Some gal (sounded younger) by the name Shirley or maybe Sherry? Was extremely rude on the phone…read more Wouldn't let me ask me ask one simple question then interrupted me with the point I was making anyways. Made herself look like a complete idiot. She clearly couldn't handle any sort of pressure at her job nor does she have the mental capacity to talk on the phone or even simply deal with people in general. Hope they have a chat with her. Extremely rude & unprofessional all over a common simple question. I've been going there for awhile with not too many issues except her ignorant rude self.