If i could leave 0 stars i would!! meagan was very rude about having to remake my order because I was asked to pull up for fresh food and was given cold food i ordered 3 combo meals there is no way everything was COLD & instead of fixing it the host was so rude about it as if she couldn't be bothered with fixing it because she was " taking orders" the other worker was unable to assist due to lack of job knowledge & the cook did not want to get involved although he was clearly the only person over 21 working there meagen then asked me to wait another 3 minutes for fries and after 10 minutes were still cold smh first and last time visiting here 0/10 recommended! read more

Waited in the parking lot for 30 minutes for just fries went in for a refund and seen mold on ceiling then it took 20 minutes to give my money back read more

O that spicy chicken sandwich. Brilliant marketing from Popeyes but awful logistics/operations. On a trip to Louisiana, I was hungry during my drive and thought it would be a brilliant idea to make a pit stop and try this infamous sandwich. As many have experienced, it's not the smoothest of experiences. I parked my car and proceeded to order the sandwich combo with fries and a drink. I waited almost an hour for my food. Not because of the line but because they forgot about my order. People who came after me were receiving their food and who knows how much longer I would have waited had I not spoken up. Once I did, I got my food but they didn't offer to comp it so I asked for some of their voodoo chicken strips free of charge. Eventually, they agreed to it which was nice but it should have come from them. The sandwich is good but it's not very spicy and it won't blow your mind. It's a good sandwich but not worth the extreme hype it's received. The seasoned fries are also solid and I will put Popeye's above their competitors all-around including KFC and Church's. The voodoo chicken strips are your standard chicken strips drizzled with sweet chili sauce. Nice idea, I enjoyed them. If only they could run a restaurant smoothly, like Chick-fil-a. read more

This places needs to shut down. Everyone doesn't care to get your order and the people are slow mentally and physically. Waited over 2hrs for wings to never get them and them saying they have no chicken. Worst place in orange tx this needs to be replaced and everyone woman and men completely fired! read more

It took 15 minutes just for me to get my order in through the drive-thru I waited another 15 minutes to get the food I automatically expected the food to be hot and fresh and good but to my disappointment it was awful this is a business that apparently there is a management failure and there's no one in charge that knows how to run this restaurant food should never be cold when you come through the drive-thru and you have to wait 20 to 40 minutes to get your food this was unacceptable I will not be back read more

Horrible service. I will never enter this place again. Needs new management. Floors are always greasy and you will wait quite a bit for your order. read more

This is the Worst Popeyes I've ever been to! Rude employees, my fried shrimp was cold and they have things advertised on the menu that they said they didn't have. You'd think a Popeyes that was this close to Louisiana would be wonderful! NOT! They cashier didn't even greet us. Bad customer service can kill a restaurants reputation. The managers here new to work on that! read more

Popeyes Louisiana Kitchen - Pathetic! - Chicken Wings Near Me - Orange, Texas

COVID or not this has ALWAYS been on of the worse Popeyes ever! Slow does not begin to describe the service, not to mention the ""I don't care attitude" and poor customer service. Don't waste your time. read more

Very rude employees. Definately need to clean house and get new employees. I suggest getting food somewhere else. Anywhere else. Don't expect any courtesy there. read more

Pull up to the drive through and from the speaker you will always hear a woman who sounds like she is tired and sick of taking orders.

Went Buffalo wild wings, in Beaumont, Tx I was very surprised in how the restroom looked an Smelled. The food was good but Damn let's put the second effort when cleaning the restroom. read more

The worst Popeyes I've ever been to throughout the states. Very ghetto girls with very rude customer service and out of everything by lunchtime. Went two separate days hoping it was just a bad day for them but it's clearly just the establishment that is run shitty. read more

Always rude service, anytime it's late at night they will tell people they're out of certain stuff so they don't have to cook it, people wonder why they can't get more money... read more

I just had a fish sandwich the bread was soggy and so was the fish.. so bad that when I picked it up it flopped in half. It tasted like it was fried in old grease and was sitting for a while before I ordered it.. will not be back to the Orange Texas location. read more

Worst service ever! Waiting at drive thru for 20 minutes and they never took my order ( no vehicles in front of me) drove around and went inside and still was never greeted or waited on. The guys on my shift wanted Popeye's,but after that service, we won't even consider them as an option. Manager said " it's shift change" as she watched me wait another ten minutes. Shift change was half hour earlier...... read more

I wish 0 was a option just for this place. By far the worst customer service in town.. every time I come here the person at the speaker is rude and cuts me off in the middle of my order EVERY SINGLE TIME. And somehow despite repeating my order 3 times they still get it wrong. The worst experience being when a lady brought out my food and my large tea she spilled it all over me and the side of my truck but went back inside and didn't even bring out napkins or say she was sorry. Idk why Popeyes allows this location to keep going like this.. obviously reading other people's reviews I'm not the only one and this isn't a new thing.. read more

Zero stars if I could. Girl in the window was incredibly rude. Waited at the menu forever and pulled up to the window, where she told us "I told you to hold on" with a rude tone. Um. No ma'am. You said absolutely nothing and with that attitude to someone who was waiting patiently. Nada. No wonder there are so many bad reviews here. read more

Slowest drive through ever! I waited over fifteen minutes just to place my order. (This is the absolute truth!). Then when I finally got to the window they wanted me to pull up and wait some more. When I nicely asked how long it would be, and explained how I had waited so long to order the big black girl went ballistic on me. She started running her mouth shouting to everyone in Popeye's this lady is refusing to pull up, and they all stopped what they were doing to look at me. I finally asked for the manager, and that was a big joke. She didn't do anything to them, and didn't apologize to me either. Even though the big girl was giving me a death stare and I pointed it out for the manager to look at what she was doing. The big girl never changed her expression, and the manager didn't say a word to her. I told the manager that she was letting them run over her, but she just walked away and ignored me. I went to take a picture of some posted signs on the drive through window, and another girl said "do you know that we could have you arrested for that?" It was a stressful situation, and yet I spent $ 51.52 that night. Not that all customers shouldn't be treated with respect, but come on people! I will NEVER give them my business again!! read more

Drinks where flat tea was old so there was nothing to drink. Food was cold. Not to mention the people are rude. Don't eat here.

Horrible. They don't even follow their posted times. Went 30 min before closing time wouldn't serve us. They were rude management needs to fix these problems never been to a Popeyes that treated customers like this! read more

Rude cashier. Just rude, not friendly at all. Couldn't even be polite and smile. I had asked for some butter for my biscuit, I get a sorry No butter for your biscuit, but we do have honey and jelly...who eats a biscuit without butter, especially at Popeye's. read more

If I could give this Popeyes a 0 i would their customer service is the worst by far they're ratchet and ghetto if you want cold chicken and rude customer-service go here read more

We just had a Hurricane here and there was at least three cars ahead of me sitting in line waiting for someone to answer the speaker at Popeyes it look like they were open but just going through the line not being able to enter the restaurant there was three ahead of me all three have set in line for a long period of time and when they got to the speaker you couldn't tell if they were not ordering so we finally say are you there is someone there no one answers no close sign no close on the beginning door you know when people get off of work that is very frustrating at least they could have put up a close sign so that the other three cars behind me which I ended up getting out of my truck to tell them they were closed they were upset just as well maybe next time someone will remember to put a close sign read more

My boyfriend and I went here last night at 8:10pm and we're told they didn't have any chicken breasts, wings, thighs or drumsticks. So basically Popeyes Chicken had no chicken. So we went to Church's and believe it or not, they actually had chicken! Pretty sure the Popeye's employees where just being lazy and didn't want to cook any more chicken that late. We spent our money elsewhere. read more