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    Popeyes Louisiana Kitchen

    1.4 (88 reviews)
    Open 10:00 am - 10:00 pm

    Order Popeyes Louisiana Kitchen Takeout or Delivery

    Popeyes Louisiana Kitchen Photos

    Business Info

    POPEYES LOUISIANA KITCHEN ATMOSPHERE

    What's the vibe?
    Moderate noise
    Dogs allowed
    Good for groups
    Good for kids

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    a tray of food
    Jillian H.

    I have been to this location three times and each time there has been issues with either the food or staff or both. Both the first and second time they were out of several main items on the menu. This coupled with the completely rude attitude from the staff is enough to make someone angry. The photo attached is from my third and last time going to this Popeyes. This is the meal I received after having to go through the drive thru TWICE because they could not get my order correct and refused to give me a refund. They still had their rude attitude that they always do. This is without a doubt the worst fast food restaurant in hickory. Popeyes, do better. When contacted about this on their website, they only offered Popeyes points. I should have AT LEAST been refunded for the monstrosity of a meal I was given.

    This is how the men's sink looks in the bathroom

    This place is going into the ground it's obvious the workers don't care about their job that much the men's bathroom were disgusting and the paper towels and soap were not put into the dispensers and just left out on the sink. They have been without lots of items for a while now and today there was only nine in chicken and 2 sides available. The fries I got were horrid and to the point where I asked for a different side which isn't normal for me to do. I could taste the bad oil like it hadn't been changed in months. This business needs an entire new staff if they want to stay open and I will not be returning anytime soon unless things change. I would rather drive 30 mins further than I alr do to get good tasting fresh food from this establishment than go to this one again. I absolutely do not recommend this place it is just a waste of good money that can be spent elsewhere for good food

    Chicken sandwich showing what I am trying to describe. 2nd time the chicken has been served this way to me! Chicken Sandwich
    Lee S.

    I have long been disturbed by the way the staff interacts with us customers... but that's all mentioned in other reviews. New phone and don't see that the history was updated. What really has my crawl is this is the second time I've received a chicken sandwich where a large chunk of chicken is missing... it's easy to see as there is no breading on the chicken!!! This is wrong in so many ways.... I've attached the photo and expect this behavior cease at once! Lee

    Chicken sandwich
    Lee S.

    This particular Popeyes sux's so bad... pretty much just the service that I find myself sitting here in the drive thru shaking my head wondering why I have given it another chance...! We have been sitting idle for at least 10 minutes and someone asked the car at the speaker if they could take their order... "no, we already placed it... we're just waiting to pull forward!" That's been 5 minutes ago and still no movement... oops now taking the order of the car in front of me... still no movement! Finally reach to give my order... (I'm on a mission now!) another 5 minutes, still sitting... we have a winner at 8 minutes, parked at the speaker waiting to give my order!!! I honestly don't know how they stay in business!!! Made it to the window... I was pleasant, thanked them, paid and off I go... that was it... never again at this location!!! Edited to clarify; from the time I got in line to the time I received my food at the window had to be every bit of 30 minutes and may had been pushing 40 and maybe 6 cars in front of me when I arrived! We need new management/Owners...! We need this place to be successful... The next closest Popeyes is 30 miles away! FYI, the food was pretty good... always seems to be.

    a box of food

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    4 months ago

    Store was very nasty, needs a good cleaning. Food is good though. Customer service was very friendly.

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    Edwin E.

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    4 months ago

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    3 months ago

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    2 months ago

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    8 months ago

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    5 months ago

    Horrible never eat here it's so baddd!!!!!!! Cockroaches in my food and they kept on saying racial slurs

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    5 months ago

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    6 years ago

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    6 years ago

    Staff is rude and the drive through takes forever. The employees do not know what customer service is. They are a disgrace to Louisiana.

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    3 years ago

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    4 years ago

    Love the food! However the staff are very rude. Order was correct and food was hot and fresh! Just customer service is so not friendly.

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    Page 1 of 3

    Ask the Community - Popeyes Louisiana Kitchen

    Review Highlights - Popeyes Louisiana Kitchen

    The folks said they will definitely come to Popeyes before going back to Bojangles or KFC.

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    Mellow Mushroom Hickory

    Mellow Mushroom Hickory

    3.2(175 reviews)
    1.7 mi
    $$

    Service from the door was horrible like we were bothering them. It had a smell in this restaurant…read moreand was so dirty should have been cleaner. Food was disgusting had no taste no seasoning ordered the boneless wings parmesan garlic, and the magic meatballs were just as bad no taste looked like they were frozen from Walmart. Drinks tasted like there was soap in the glass and the waitress just put the next one in a to go cup. Never really acted surprised or even offered to take some money to out bill. I also noticed the couple behind us in the booth complaining about the boneless wings. I could not find out what they were made off certainly not chicken at all looked likes pieces of some kind of meat all squashed together. My friend had the same thing, and she could not eat it all, I took them home to my dogs who will eat anything, and they would not touch it either. So disappointed and will just go next door to Kick Back Jacks and spent my money there. I also talked with the manager who said we are a testing restaurant and she was no help in the matter. I asked what she could do with the bill. No response. Horrible will never go back. Came home was sick and threw up what was in that fake food. Very unhappy customer!!!

    Yummy food, excellent vibe, excellent service, and good sweet tea! Medium 1/2 & 1/2 pie and cheesy…read moregarlic bread to appease my husband, son, and myself. Excellent choice

    Photos
    Mellow Mushroom Hickory - It's the place to be on Saturday night!

    It's the place to be on Saturday night!

    Mellow Mushroom Hickory - Garlic Cheese Bread

    Garlic Cheese Bread

    Mellow Mushroom Hickory

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    Popeyes Louisiana Kitchen - hotdogs - Updated May 2026

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