This Popeyes improved immensely. I'm not sure if I was there when they had better staff or they made larger changes such as management. The service was much quicker than before. Not only that, the staff was friendlier. The food was also prepared more presentable. read more

1 star cause I had to. Had a timed order for 545. Got there at 555. Was told they had to "drop fresh chicken" please pull up front WE WILL BRING IT TO YOU. 30 mins later I go inside. Manager just chilling and laughing it up with her crew. Did not look at me once. When someone FINALLY came to help me. Tried to hand me a different order before asking my name. I informed them nope im waiting on a timed order thats an hour late now. She grabs a bag on the counter thats been sitting there for 20 mins. And tries to hand it to me. I told her im not taking that cause its been sitting there. She then tells me no ma'am we just sat it there. NOPE. ive been standing at your counter for 20 mins and its been sitting there. Once again the laughing good time manager didnt look at me once. Food was disgusting can tell they havent changed their grease for days. And this is the third damn time its happened! Atleast the last time the manager personally apologized to me. Will not be back. Go to chicken depot. Do not eat at this disgusting incompetent restaurant. Good luck. read more

I wish i could give this place a negative 5 stars rating. Small tiny chicken pieces. One thigh had lierally no meat at all like somebody had ate it and battered up the leftover bone to refry. Will never be back. read more

I came in after church today, really wanting chicken. Two employees were sitting at tables, one was lying down with a hood over their head and 3-4 people were in the back. My husband and I stood there waiting to order. They kept looking at us and then ignored us. Finally, since they weren't taking our order or even speaking to us, we finally left. It was very disappointing... read more

If you don't mind waiting over 45 minutes come here. very slow and no Communication. Even with this long wait there was a guy slowly taking trash out. Id say with all these people waiting trash can wait til rush is over. read more

We always order the family meal 3 or 4 times a month. They were missing 1 piece sometimes but we didn't say anything. This time it was missing 4 pieces! I called, and a white guy promised to deliver another bag to replace the wrong order (we ordered spicy but received the original). I called them 11 times after 90 minutes after he promised the replacement but they keep ignoring my calls. Good honesty and integrity! They thought we could not do anything if they didn't answer my calls. I drove there and the employees gave me attitude, and one "tough" guy even wanted to fight me! No problem! You know who I am, you know our address. Welcome to mess with US Army veterans! We are combat-ready every day! The philosophy of this place: I never respect you, but you must respect me. I'm rude, but you have to be polite. Really love this place. Whenever they messed up your order, they would not apologize at all. Instead, they would get mad! Yeah! They got mad! They would never admit they were wrong! They act like you made the mistake! They're gonna say you are "disrespectful" and even fight you! Yeah! Fight the customers! Super rude staff. Highly recommended this place! Popeyes fighters! Also, tell that tall fat guy to thank the smart skinny man who stopped him from fighting me, he saved his life. He knew why my right hand was inside my pocket all the time. Tell this tall fat guy, if he can't control himself like a toddler, he's gonna learn a big lesson one day! If you are the manager of this place, you are the biggest problem. You never want to fulfill your promises, don't you? You have no integrity, no values, and no morality. Shame on you! Once again, come and mess with us! We're going to show you how infantry fights! Everyone is welcome! read more

I give them one star because I have to. Worst customer service ever!! We went through the drive thru tonight and I specifically asked the drive thru lady "Do you all have the $25 chicken tender box"? She said "Yes, what 4 sides would you like with that"? So I told her the sides and we also ordered 2 apple pies. We checked our bag before we left the window, cause they are famous for not getting the order right or forgetting part of the order. The sides were right and the apple pies were in the bag, never thought to look in the box that had the chicken in it, worst mistake ever. We get home and get everything out of the bag, opened the box, and it was regular fried chicken, not the tenders. So I called up and talked to a lady named Linda. Told her what the mistake was, and she started arguing with me. She said "We do not have the tender box at this location." I told her "That would have been nice if the lady at the drive thru had told me that, because if she had I would not have ordered the chicken since I cannot bite it off the bone". She became very rude and said "Well you can come back and pay for a tender meal.". I told her "Why should I have to pay for another meal, when I already paid $30 for a meal I cannot eat and especially since I asked for the tender meal box...at this point she cut me off and said "I have been working the drive thru all evening and no one has asked for a chicken tender box." I said "My roommate was with me and can verify that I did and you could at least replace the chicken with 6 tenders". She said "Why would I do that, it's not like I can take the chicken back". At this point I gave up and just hung up. I was willing to give them one more try, we have been there 4 times now, and they have only gotten 1 out of the 4 right. I will NEVER and I mean NEVER go back to this Popeye's, even if I was starving to death and that was the only place to eat in a 100,000 miles!!! They really need to take a look at how they treat their customers....if they keep being rude and messing up orders like this, makes me wonder how they will stay in business. read more

This place needs a whole new staff...they take forever on your orders and gets them wrong. Sad.

Efficient service and great chicken! Ordered the 12 pc family pack for less than $28. Would recommend to anyone who like chicken!

Popeye in DeRidder can't seem to get it together. To begin with drive thru is slow. You have to wait on the people inside to order and they aren't in any hurry. My order was missing spoon, sauces and napkins. Food is good but... read more

Just spent $85.00 on a 16 pc family meal with 9 different assorted large sides and get home 10 minutes and EVERY damn piece of chicken was luke warm at best including the biscuits too, had to put everything in the damn microwave to make it hot in order for us to eat it, i got there an hour before they closed, no reason for this crappy service, this location is pathetically ran and has been for well over a year, i'll start driving the extra 18 miles to Leesville for my popeye's, at least they're 90% always on point. read more

Popeyes Louisiana Kitchen - Chicken is dry and hard as hell. PATHETIC. - Chicken Wings Near Me - Deridder, Louisiana

i'm with my mom getting food and this lady taking our order was really rude to us for no reason she almost didn't even let my mom finish ordering she had to tell her to hold on so she could finish ordering it's a one star for this specific person this is the first time we've ever had someone be this rude to us here. We love the food. but she was incredibly rude read more

How do you give Popeyes a 3 stars it's definitely a 5 star with the best chicken sandwich and the lines are always sooo long because the place is so good read more

This Popeyes location is bustling- the food is always fresh, and the service is outstanding. The drive-thru gets a little hectic at times, but the staff gets the job done and brings the food to you with a smile asap. read more

This place used to be the best fast food location in town, but recently they've been giving people the wrong orders, taking far too long, or just never having certain things at all. Some members of the staff are also incredibly rude. There are just a few members of the staff who have been there for many years and are extremely kind and friendly. The food is great, but you almost never get what you order. They'll substitute a chicken wing for anything if they don't feel like either informing you of a shortage or putting fresh chicken into the fryer. Very disappointing how they've gone downhill. read more

I went to popoeyes chicken today and was not thrilled with their servise at all.First I had to wait for a good 30 minutes.After I turned in my order for the family meal of 16 pieces of chicken mild,I was asked to pull up and they would bring my order right out to me.Two more cars came through and my chicken was not ready,so I backed up to ask about it and was told I could have it all now but they had 10 pieces that was hot and the remainder would be mild.I sad this is ok.they changed my frays to dirty rice,it had no salt ,pepper,nothing.3 corn on the cob,no butter,nothing.chicken not even whole pieces,just scrapes.One of the worse meals ever.all cold and chicken old too.Was very disappointed in it all.Never thought popoyes could be so bad.Betty Mc Daniel.First time at this place . read more