Waited forever and then my husbands spicy chicken sandwich wasn't spicy and I asked for a leg and thigh and got a tiny little leg and a breast which was more breading than meat and I don't like white meat so I wasn't happy at all. read more

Chicken was old, biscuit was hard as a rock... I was soooo disappointed!!! Best things about this location is the hours of operation. I guess the only way to control their waste is to give out expired food, I thought the hold time for Chicken was 2 hours and not 8. read more

Worst customer service ever. First they told me order on a Kiosk, instead of telling the order directly to avoid confusion, and to get the order more in-depth. I ordered a spicy chicken sandwich with Mac and Cheese on a side. The price was about 11 dollars, which was pretty cheap. After ordering, my friend David ordered before me, but no workers said his name. I got my food before his, and they just kept murmuring "Davido" in a quiet voice. I got my food with no sides. I asked for my side, and they told me to wait. After asking twice, they replied with "I don't know?" I got my food with no sides and a loss of 3 dollars. I got my food with no pickles and spicy. They gave me pickles and didn't add spiciness. And also, the chairs of the dining area were not pushed in. The Coke machine was clogged, and trash was everywhere. I will not even considering coming back. read more

Angelica was the front counter associate who helped me with my order she is absolutely horrible, her attitude made a very unprofessional experience at this location, you will continue to lose customers if you keep this horrendous associate employed, she has a CRAP attitude gave me a side eye when I asked her for my drink because she was inconvenienced when she had to get up off the table. There were customers after myself and she was speaking to them so belittling it is absolutely appalling at the fact someone would treat customers this way she has no customer etiquette nor should she be allowed to have a job in customer service from my stand point- sincerely a customer service manager read more

The customer service was amazing. Those 2 lady were very sweet. The food was hot garbage. Definitely the worst and smallest spicy chicken tenders read more

Ordered through the app but when I got there they didn't have the order, but when i showed staff they apologized and made my order quickly, other than that mixup the food was what you would expect from a popeyes read more

This place doesn't even get one star . I love Popeyes but this place cement over cooked chicken and the Cajun rice was cold .. typical WTX bs .. I stay away from this at all cost ... so disappointed read more

Popeyes Louisiana Kitchen - Over cooked chicken tough as cement - Fast Food Near Me - Big Spring, Texas

Ok, I should of known better. My husband and I rarely order Popeyes. Unfortunately, we need to go to the store and stock the refrigerator in our rig. We ended up ordering a 5 piece Chicken Finger meal with Mac N Cheese to split. We waited about 40 minutes to FINALLY get our order. You'd think after waiting this amount of time the food would be hot and fresh. NOPE!!! When we got back to the truck I opened the HALF filled Mac N Cheese and was disgusted at how much GREASE there was. Ummm, I'll pass!! At this point I was praying to the CHICKEN Gods that the chicken fingers would be tolerable. NOPE, wrong AGAIN!!! They were COLD and RUBBERY. At this point I wasn't very hopeful of the biscuit. Whelp the biscuit was actually GOOD. So, it looks like my dinner tonight was a biscuit. Maybe I should go back inside and wait 40 MORE minutes to order a couple more biscuits to fill me up. NOT!!!!!!!! Did I mention it was almost 20$ for this poor excuse of a meal and two drinks. I really really hate to give bad reviews but this was HORRIBLE. read more

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Not even one star !!!..piss poor customer service and lack of menu items because they said they didnt want to make anymore mashed potatoes because they close in 2.5 hours must be the main part of the POPEYES "LOUISIANA EXPERIENCE"....NEVER EAT AT THIS ONE IN BIG SPRING TEXAS EVER AGAIN !!! read more

I really had mixed feelings after reading previous reviews, but was pleasantly surprised! Fresh and quick. read more

Popeyes Louisiana Kitchen - Sandwich - Fast Food Near Me - Big Spring, Texas

to the old hag at the counter, you don't have to be rude or be a smart a** to your customers just for asking a question. and to the one making the orders. shut the box when you're done. don't stand there and talk over my food with your fat crusty lips. I almost wanted to grab my box from you and shut it myself when you started talking all over my food!!! read more

They offer fast food delivery which is good. But that is all. Food was not good. The sides i got were wrong. Wont be coming back again.

Order a 3 piece dinner. I got 3 small chicken wings. Who thinks that's a good way to treat a customer. I won't go back to this Popeyes. You can tell this franchisee doesn't give a damn about his customers. read more

In a truck stop. Is it the best Popeyes I've been to? No. The quality was a little off but the staff was quick and served us with a smile. Also it's a bit pricier than other locations in the area. read more

I have been to three Popeyes in the last month and two wouldn't take my order because it was shift change they said but this one took my order but didn't have spicy tenders and when i got home with my order it was wrong and missing items i paid for. read more

The chicken was good. The eating area is much to be desired. It is in a T&A Truckstop. The restrooms were clean. The serving team really does not want to help the customer. The tables may or may not be clean. The cooking area is disorganized. The or the counter could use some TLC. The eating area is shared with Subway. Not a really pleasant experience. read more

Pathetic excuse for food. Trashy kept place. Actually witnessed a homeless man inside wiping the tables off. Horrible customer service. Mash potatoes were cold. Very unclean read more

Asked for mild chicken tenders, got spicy. People weren't very nice, but the food was still fairly good. Don't plan on returning to this location any time soon, though. read more

Messed up my order and the chicken was not crispy...ordered 2 mashed potatoes and red bean and rice. Received mashed potatoes and green beans. I was too far away to return. Disappointed for a Popeyes there usually pretty consistent. Take the extra time to go to Midland. You may have better luck. read more

The employee working front counter flipped out on everyone in line and said he would only serve two more people because they would be closing soon. We stopped to get my toddler some food while traveling and were turned away because it was almost closing time, but not actually closing time... it was also filthy inside! read more

It was terrible. Tasted old. And the little bit that I did eat, I threw up after about an hour.