If I could give them more than 5 stars I would! The owner of this company is extremely responsive…read moreand dedicated to ensuring customer satisfaction. We have had all of our questions/concerns answered in a timely manner each time. They do an excellent job of servicing the pools and coming on a consistent basis. We have worked with other pool companies in the past and none compare to the quality of service provided by Aqua Masters. They also offer reasonable pricing. 100% recommended. You won't be disappointed. Thanks Darren and team!

Unfortunately, after giving Aquamaster many chances, we discontinued their service. Scheduling was…read moreinconsistent, one week Tuesday, the next week not until Friday evening, sometimes as late as 7 PM, leaving long gaps for a saltwater pool. We had to call just to find out if anyone was coming and often felt neglected, like we were squeezed in only when convenient for them. On one visit, a technician cleaned and changed the filter but forgot the O-ring, causing a major leak. He couldn't fix it and had to call Chris, who arrived around 7 PM to fix it, showing how late our pool was being serviced. After that, I asked Chris not to send that technician again and requested another technician who occasionally serviced us in the mornings and had always done an excellent job. Chris promised it, but it never happened. There was also a consistently strong smell of bleach, which didn't seem normal for a saltwater pool, and the problem continued after we raised it. Chris was pleasant, but promises didn't turn into action. We tried to make it work, but after too many unfulfilled promises, we lost confidence and moved on.

Update: I was contacted and we discussed all my concerns. They were quick to provide some chlorine…read moretablets and ensure that I was happy. I appreciated the communication and kindness! **************************************************** Overall happy because they kept my pool nice and clear. Communication could be much better. One visit, they removed my pool robot-vac and set it aside. The visit log just simply said "vacuum not working". It had just been working the day prior, so I took a look and it had a piece of mulch that caused it to seize up. Removed the debris, and it worked just fine. No big deal. On another visit, we noticed they did not put any chlorine tablets in the floater. It was just empty. A few days before their next visit, I put my own chlorine tablets in the floater. But when they did their weekly visit, I come home to find the floater set aside on the pool deck with NO tablets in it. My brand new tablets I had just put in the floater were just gone. The visit log said, "Need a new chlorine floater" It was an old floater so the "floor" of it fell out (but you could put it back and as long as you gently place it back in the pool, it held the tablets). I called them and left a voicemail describing how my tablets just disappeared because they decided the floater is no good. I said it would be helpful if they would at least leave 2-3 tablets for me so I can put them in a new floater. So that was annoying, and they didn't even call back. Finally, I had been planning to take over pool care on my own, so I later sent an email letting them know. I know they got the message because they didn't come, but it just would be nice to be acknowledged when customers call or email. Again, overall, they kept the pool clear, so I appreciate that much. If I could do half stars, I'd say 3.5 out of 5. Keep in mind that while they empty baskets (including the one at your pool equipment), you (or someone) still needs to clean the filter once in a while. This helps your filter last longer and do a more efficient job.

Called them for service. Uses answering service. They did not call back after 2 days.read more

The filtration system for my pool sprung a leak, I could tell it needed a new filter housing. After…read moreprocrastinating a few days I requested a quote from Flamingo which I got 12 hours later, and it was fixed a few hours after that. The total came out to around $1000 which made sense ($700 parts, $200-300 labor) and they conveniently took a card payment by phone. Eric was knowledgeable, friendly, and cleaned up after better than I would've. I'll certainly use Flamingo the next time my pool breaks.

We had the fortunate experience of contacting Flamingo Pools Service & Repairs. Through sheer luck,…read moreMaria, the unsung force in the office was able to get us set up for service on the same day as we had contacted Flamingo, even though it was a weekend. Our luck continued when Eric punctually showed up at our house to work on our skimmer and suction side flow that wasn't working. In less than 5 minutes, not only did Eric have the issue correctly diagnosed, but he was also able to keep his customer's cost in check by not recommending needless parts and labor. What completely amazed me was that Eric was sincerely interested in pleasing us and making us smile. He did this by taking some extra steps quickly that sped up the clearing of our pool, as well as sharing tips of knowledge that he has gained over many years of satisfying customers.. some of these tips were big and some were small.. let me just tell you to ask for the wite-out tip! This was one of the most satisfying and enjoyable meetings with a service provider that we have ever had. We highly recommend contacting and using this wonderful Company for your Pool Maintenance and Service needs as we will as future needs arise.

I have been working with Mario and his guys for several years. They do a super job maintaining my…read morepool and are always available to answer questions. Great customer service!

What an asshole. Came to deal with a family property on short notice. Called the number on the…read moreservice tag to ask a question to make sure I didn't mess up the pool. Guy was a complete jerk for no reason.

When my husband was no longer able to take care of our pool himself, I went looking for a pool…read moreservice. I tried two different people, and neither of them could keep the pool from going back to green. I saw the good reviews on VIP and decided to try them. I haven't regretted it. They took care of everything. I decided to keep them for weekly service even though they're significantly more expensive than other companies. The technicians always come as scheduled and leave the pool sparkling clean.

Never saw them using Salt in my pool. Also tech completely changed the valves and the flow was off…read moreevery week. I would not recommend.

Found we have a pool leak yesterday Called at 4:45p and sent Austin out today. He is…read moreprofessional, was very thorough and found the leak within an hour. Showed my husband where it was and was able to repair it in a short time. The price was reasonable and included the repair. They came highly recommended and I can see why.

I had a great experience with this company for a rather fast leak. For $295, a technician came out…read moreand spent a lot of time examining my entire pool and spa. He used compressed air so he could be underwater for extended time, and he found the main leak was behind my spa light. Included in that fee I mentioned is a patch job. They could not guarantee it (sometimes they give a 90-day guarantee), but it's been a few weeks and still holding! I asked the technician his thoughts on the longevity, and he said he's seen/heard of some patch jobs holding up for years. Still, they also provided me with an estimate for a more in-depth / permanent fix in the final paperwork, which was also full of great detail. They also told me that they clear slow pool/spa drains! We had a recent pool renovation, and I think there's a bunch of debris down the drains/pipes, so I plan to have them back out soon for that. I see some people didn't have a great experience, but I'm happy to report that I did. I was literally adding at least an hour of water to the pool every 48 hours before this fix. They got me on the schedule quickly and were very detailed. I loved that and would recommend them for your pool leaks and clogs.

We've been using Clearwater Pool and Patio for regular pool service and it has made a big…read moredifference. Keeping a pool clean and balanced every week takes more time than most people expect, so having someone dependable handle it has been really helpful. They show up consistently, keep the pool looking great, and make sure the chemicals stay balanced so the water stays clear. A couple of times they also pointed out small equipment issues early, which helped us fix them before they became bigger problems. What we appreciate most is that they're easy to communicate with and straightforward about what the pool needs and what it doesn't. No pressure, just honest service. If you're in the Clearwater area and need someone to maintain your pool or check your equipment, Clearwater Pool and Patio has been a solid company to work with. It's nice knowing the pool is always clean and ready to use.

Permanently closed down. I had my pool resurfaced by these people. The guy they sent to do the job…read morewas obviously not supervised and not reviewed for final release! Then I find out he was 'released.' I talked with staff and they became the middle man for management. They were working on a pool vac and gave me an option to add vacuuming to my service TWO WEEKS BEFORE THEY DISAPPEARED INTO THE NIGHT! Then they notify me by letter they terminated the company! GOOD!

They've been taking care of my pool for a while. I'm quite fond of them, they do a good jobread more

There lime deposit on three sides of my pole, the side of my pool, which means unbalanced…read morechemistry. The bottom of my pool floor was so full of dirt. It was unbelievable. They do not have a vacuum on the back of the truck bumper like most Pool Cleaner's. I have put a timer on how long she takes when here The average is two minutes.