I am extremely pleased with the service I have been receiving from Premier Pool Service and my…read moretechnician, Tyler. I reached out to Devon after being frustrated and disappointed with several other pool services. She was transparent about her company's pricing and policies. Following our conversation, I received a copy of the policy, pricing options, and expectations of both the company and the pool owner. My pool is cleaned and maintained weekly. I receive an email with before-and-after pictures and all chemical levels. In addition, the email includes instructions to help me maintain the pool throughout the week. I have recommended Premier Pool Service to friends and will continue to recommend them.

Outstanding Service, great techs and always on time.... Highly recommended…read more Great value

Staff helped out so much! It's hard trying to maintain a pool and summer fun activities. Water test…read morehelped to show process and was given alternate options as well. Our pool is now clear again! Thanks for being great and helping take larger items to my truck for me.

January 2018, my wife and I decided to have an in-ground gunite pool installed. After visiting…read moreseveral pool places around our house we chose Aqua Pool to test our water and buy our chemicals from them as well. The staff is very courteous and helpful. They will answer all your questions for above or in ground pools, salt, chlorine, or copper based pool water. They also carry in stock a huge inventory of floats, spa tubs, and clothing. Pretty much anything to do with pools they carry it. They also carry repair parts for automatic pool cleaners as well.

I'm mot happy with this companies scheduling issues my pool…read morewas delayed because of the rain last month ,understandable you can't depend on mother nature. since then we have one excuse after another about delivering our products needed, even the tile guy is aggravated with them. Cameran has been very nice about it but niceness is not cutting it anymore. now its just plain incompetence! today is our 8 week mark from the time they started. And now it will be another 3-4 weeks late on completion just because of poor scheduling. I'm very disappointed in this company.

If you want your pool done right, go to Cameron Lasso at Premier Pools. Great communication, no BS,…read moreand just a top notch experience. Highly recommended.

Tech rude and says it's not his job to address the algae in bottom of pool... always an excuse why…read moreit's not clean... been putting up with him twice a week for two Summers... the first tech was great... this one is horrible even emptying the leaves on the concrete around pool... also would not give me manager's name... just really bad experience!

I wouldn't even give the company 1 star but had to in order to write a comment. America's Swimming…read morePool company in Long Beach has been the worst company I have ever done business with before. We had an inground pool installed by ASP. The pool equipment need repair within the first couple of months. The pool was not installed properly; it always had air/water underneath it. The pool was not installed to city building code and 3 years later we still don't have a final inspection signed off. Matt, franchisee/"owner" does not stand behind his work, does not return phone calls, sells subpar swimming pools, has no warranty on workmanship or product. It has been a nightmare working with ASP!!

Unfortunately, what started as decent service turned into an extremely unreliable experience. The…read moreservice became more and more inconsistent until there were weeks when our pool simply wasn't being serviced at all. We repeatedly had to reach out and ask when someone was actually going to show up. The most frustrating part is that we never missed or delayed a payment. We held up our end of the relationship, yet the company showed very little regard for holding up theirs. Going weeks without service and having to chase down your pool company is not acceptable. Communication was poor, reliability was virtually nonexistent, and the overall lack of professionalism was extremely disappointing. A business cannot expect customers to continue paying for a service that they have to repeatedly remind the company to actually provide. I'm leaving this review as a warning to potential customers: if consistency, communication, and reliability matter to you, I would think twice before hiring this company. Unfortunately, I don't believe we are the only customers who will eventually become frustrated by this level of service.

Matt has done a fantastic job making my pool looking great! The last company I hired completely…read moreruined my pool and Matt came in and fixed the problem and now it looks great! He also has done a great job with my hot tub. Matt is friendly and professional and I appreciate his knowledge. I highly recommend this company.

Do not Hire this company!! I hired Matt to maintain my pool he serviced it three times and by the…read morethird time he had done so much damage to my chemicals I had to drain my pool and refill it. I have had this pool for seven years prior to hiring this company and never had this issue. I had my chemicals tested at Clearwater Gulf Coast two weeks prior and there were no Issues with the Stabilizer. I had my pool water tested today by Clearwater Gulf Coast and my stabilizer level was 140 -150. This water is not safe to swim in and the day prior my pool was serviced by Matt from Biloxi Pool and Spa. Matt told me via text that I was all set and my pool looked good and that he added chemicals to make the chemistry right. I was not at home when the pool was serviced and I took Matt's word. When I looked at my pool the next morning the bottom was dirty. I immediately brought my pool water to be tested and that is when I found out my chemicals was so off my pool would need to be drained and refiled. I asked matt if he had used chlorine Stabilizer and he avoided the question he finally admitted that he had but he would not tell me how much stabilizer he had put in my pool. I asked Matt to stand behind his work his response was "You never paid me for me to stand behind it."

I thought I had come back here and changed this review previously, but using the app again, I…read morerealized I had not. I am amending my review. Initially, I gave Lee swimming pools a very poor rating. After being contacted by Joel (the owner) after my review. Joel came out and made everything right. Being in business myself, I understand that sometimes associates or employees don't always make the right call. It happens. This was the case in my situation. Joel personally came out and rectified my problem. He also offered to give me my money back, which I did not accept. My only goal was to get the work completed that I had paid for. Joel seems like a standup guy, and cares very much about the quality provided by his business. Very sorry that I had not amended this sooner.

Great design work, attention to detail and follow through on everything. I highly recommend this…read morecompany. Joel did an awesome design, very transparent and detailed and saw it through till he saw our smiling faces.