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    Poodle Rescue

    3.0 (2 reviews)

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    Beacon Valley Animal Hospital

    Beacon Valley Animal Hospital

    (22 reviews)

    If I could honestly give 0 stars I would. So the first time…read moreI didn't complain but this time it's just annoying. We came here years back with our loving boy cat when he was having some issues and was slowly passing away. They turned us away. We ended up driving over an hour for another vet to help us. Fast forward to today my boyfriend called having a question about our girl cat we've had for almost 8 months. They couldn't answer anything and turned us away yet again because they're not accepting new patients. Why be open? Or why not advertise that you guys just simply don't help or are not even willing to. I'm not really one to complain but I don't see how they're still in business. Go anywhere else where your time and your loving baby will be prioritized. Update: so yesterday after I wrote my review I decided I was going to call them stating (nicely) they should say they're not accepting new patients. Darlene was at the "front desk" and honestly she was rude. She tried turning the problem back on me. She was beating around the bush and trying to make it seem like I was the problem. "I should have this, I should have that". She stated they could only give out general information and not advice..okay well she didn't even answer the general questions. The way she was talking to me I really wanted to break out of character but I'm not going to stoop down to her level. Please go anywhere else where you and your concerns will be taken seriously instead of some "lady" trying to play the blame game. Go spend your hard earned money some where else. Obviously this place doesn't care about how they treat their customers so I highly doubt they'd give your loving animal the attention and care they deserve.

    Simply the best vet practice in CT! I wouldn't take my dogs anywhere else. We drive 35 minutes to…read morego there. Dr Brian & his staff are a 10! Our dogs love going there. Sometimes I think they fake injuries just to got there for belly rubs.

    Newtown Veterinary Specialists

    Newtown Veterinary Specialists

    (155 reviews)

    I brought my cat in for emergency treatment after it was mauled by a neighborhood dog…read more They basically soaked me to pay for care that was very unhelpful. I truly believe that they had no intention of helping me or my cat. They just wanted to soak me for money as the poor cat died. NB. This veterinary clinic is own by KKR, a private equity. They're only in it for the money. Newtown Veterinary Specialists 52 Church Hill Rd Newtown, CT 6470 Practice Website Consolidator: PetVet Care Centers Investor: KKR

    I got a cut and paste response to this second post after my call and hold . Apparently what I wrote…read morewas not read or responded to personally. Wow. "Pet Wellness Team S. Business Owner Apr 9, 2026 Thank you for sharing your experience with us, Rodney. We are pleased to hear that you have confidence in our doctors, but we understand your frustration with the communication issues you've encountered. Your feedback is important, and we are committed to improving our service. Please call (203) 270-8387 and ask to speak to our hospital manager so we can address your concerns directly. We appreciate your patience and hope to provide a better experience in the future." So I called the next day and was on hold to 7 minutes before being to that you were in a meeting and could not speak with me. They could not have known that in less than 7 minutes? This is exactly the sort of service that is so poor and beneath the level of medical care. Let's see if I get a call back as promised?

    Poodle Rescue - petadoption - Updated August 2026

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