Just got my car back from One-Stop Auto Collision and I could not be more pleased! Their…read morereceptionist was friendly and helpful. Jamie completed my estimate and got my car in at the earliest convenient time. I dropped it off on Monday and got my car back Friday morning right ahead of a storm. It was perfect timing and my baby was clean and pristine when I got it back. Thank you for your exemplary service:)

I guess I'm an outlier but I did not have a positive experience with them. First off, the two days…read morethey originally quoted me ballooned into nearly a month. I know that they find new damage as they get into the repairs but this is extreme. If that was the main issue I'd probably give three or even four stars since the repairs do look good. But the pickup was a miserable experience. When I come in the usual receptionist isn't there and I'm left dealing with Chip. He lets me cool my heels a good ten minutes while he makes calls before he even deals with me. When he finally comes to deal with me I ask him where the front license plate is since it's not on the car. He never quite says but strongly implies that it didn't have it when I brought it in, which is a. absurd and b. pretty close to calling me a liar. He finally has one of the shop guys "look" for it. This guy is gone maybe a minute tops and comes back and says they don't have it and they never took it off. Of course I know they did, but by this point it's clear that even if they haven't lost it I'm not going to get them to seriously look for it. So I leave resigning myself to the hassle of dealing with the DMV to get a replacement tag. When I get home however I realize that they also failed to put panel that covers the cargo compartment in back back in. Now this is a minimum $200 to replace so I decide that if I need to raise a stink to get them to look for the stuff I will. Long story short after a call back to them that didn't get much action I make a call to insurance and they finally seriously look for the plate and cover. And wouldn't you know it they find it pretty quickly when they actually look for it and don't just pretend to to get rid of me. Anyway, as I said the repair looks pretty good, but I honestly don't have a lot of confidence in it. The sloppiness and laziness I encountered on picking it up makes me very uneasy about what level of attention to detail or care went into the actual repairs. It's like cockroaches. If you see two you don't just assume that that's it and it's a minor problem. No you strongly suspect there are a lot more. I hope there aren't, but I'm not exactly confident about that. Even if there aren't I still ended up wasting an entire day and driving through the tunnel twice because Chip and the other guy who's name I unfortunately didn't get decided to assume that I was lying about the craziest thing ever to lie about rather than taking five minutes of their precious time to do a serious search. I'll add that the usual receptionist was incredibly professional when I did deal with her later and tried to smooth things over-- she very courteously and pretty skillfully got me out of the main office before I could give Chip a piece of my mind-- but that's too little too late.

- Excellent customer service. - Fast turnaround…read more - Competitive pricing. - Tailored service according to your needs. After an accident that resulted in damages that did not render the car undrivable, we brought our car to Keith's Body Shop. They worked on the car right away. The only part that held them back was waiting for the parts to be delivered. As soon as they were delivered, they continued the work, updating us every step of the way. They were so fast that they finished way before the check from the insurance company arrived. As for the quality of work: impeccable. Color matching was spot-on. Like factory. Parts fitment: perfect. Keith's Body Shop is a small family-owned business but easily beats big name shops with respect to service, price and timeliness. Support small businesses!

Strongly recommend this place. Friendly people, competent, decent rates, timeliness…read more They will stand behind any latter issues and fix them.

Best service anywhere! Great owner and absolutely perfect job. Can't wait to bring in the other…read morecar!

This business has always done superior work on my car and has made it look better.Danny did even…read morewhen it was brand new.I highly recommend this business

Yesterday was probably the craziest day I had in a long time, and possibly the most trying in…read moreregards to my patience...UNTIL I GOT HERE. I had been waiting to leave work early to drive to Richmond to see another vehicle I was highly interested in when everything wrong that could possibly happen at work, happened. Didn't end up leaving work until almost 330pm. To make matters worse, I had issues with my bank and had to get all of that fixed. By the time I was ready to go, it was 530pm - too late. I decided to reschedule for the next day and just shop around. I actually Yelp'd and this location came up with great reviews, so I said, why not? Linda caught me as I was circling the lot for the used cars and asked me come inside so she could get some information. I was like, oh man it's a trap...BUT in the end I got a 1.9% interest rate on a brand new 2016 Ford Focus as opposed to a 14.5% on a bank auto loan (I don't have great credit). Somehow, they were able to help me out and get me leaving the lot in an amazing car. I didn't feel any pressure in buying the vehicle and Linda was very honest with me and didn't play any games. She even spoke with my parents on the phone just so everybody was on the same page. I got a good value for my trade-in as well as a rebate and a military discount. I've never thought I'd own a Ford, always been a Honda girl, but I guess you should never say never. Thank you Bowditch Ford!

2016 Water pump failed at 62000. $4800. I would NEVER recommend buying a Ford. This could not have…read morecome at a worse time for my dad. Just avoid Ford.

Just called to see if I could get an estimate on the damage to my car from a car accident and they…read moreimmediately hung up on me. Thanks for the help! Didn't even allow me to explain the insurance situation.

Has a great team everybody is so friendly, repairs exceeded my expectations, and was quick!read more

Cameron did an amazing job on my Mach E! Pays attention to detail on every step of the way. My car…read morelooks awesome!! I highly recommend Cameron to get the job done right!!

I really wanted him to do the work howver he has had some issues which have seem to knocked him off…read morehis game.

They did a decent job with the repair even added back the pinstripe logo but here's my problem,…read morewhen they took off the front bumper they did something wrong to my right front LED (factory) turn signal when they put it back on cause now it hyper flashes when all the lights work and they won't fix it after MONTHS, for those asking I used the right turn signal worked perfectly normal when I drove there

This is a gem of a business in the heart of the 757. I had some touch up work done and Gene and…read morehis team ensured a result befitting a showroom and showcase standard. Prompt with appointment time and very clear communication. Observed and imparted care for my vehicle. These guys are the real deal in quality care and service!

The truth is most definitely in the name. My car was restored back to new. I needed a new bumper…read moreand grill, and they delivered very quickly. I took 1 day for my car to be done. Just 1 day and I've been driving around with my car broken because I couldn't find a shop good enough. I crashed November 1st and my car was serviced February 20th-21st. I'm glad that I know of this place now. I will definitely be returning if I ever need some work done again. I highly recommend visiting this shop if you're in need of autobody work. The pricing was very reasonable and it's clear they value their customers.

This is the best auto shop in Hampton Roads. Every time I need a fix on my car I bring my car to…read morethem and they fix it with no issues in a timely manor. Everyone there is nice and works with me. They are the only ones I trust with my car when I need body work. Excellent service!!